+8.2.1 Provide a Clear Means for Selecting and Remembering IdPs

8.2.1 Provide a Clear Means for Selecting and Remembering IdPs

Users can struggle with choosing between multiple IdPs, especially if there is a large volume of them. While there is not a single means for presenting the user with IdP options, RPs that leverage multiple IdPs are encouraged to perform user testing with their presentation design to understand user reactions and evaluate the best means for conveying options. Additionally, by providing information about the practices and capabilities of IdPs, the RP can better support users as they select an IdP that is most likely to meet their means and capabilities.

Another challenge for users is remembering the IdP with which they established a subscriber account. This is particularly true when interactions between the RP and its IdPs are infrequent. In order to support effective and successful ongoing interactions with their users, RPs are encouraged to develop mechanisms for directing users to a previously used IdP. This could take the form of a look-up mechanisms by a subscriber’s input (such as their email address) or remembering which IdP was used in a previous session. Implementing this can address various issues, such as:

Account recovery activities for users who have forgotten their IdP and authentication information
Unnecessary and time-consuming reproofing efforts for users to select a new IdP, even if they have an existing account linked to an IdP
Increased costs to the RP for users who reproof with a new IdP/CSP

1. Oversigt

Titel Standard

1.1 Referencer

1.2 Identificerede krav

1.3 Relaterede reguleringer

2. Identificerede krav

Krav
Kilde Krav

3. Relaterede reguleringer

Reguleringer
Kilde Regulering
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