Outsourcing service providers normally have numerous different customers that rely on the same resources, such as IT systems, networks, or personnel. If the IT systems and data of the different customers are not separated with a sufficient level of security, there is the risk that a customer may access the area of another. In addition, conflicts of interest could arise for the outsourcing service provider if it has to fulfil comparable demands on its resources in parallel. If the respective customers are also competitors, this can be particularly problematic.