INQ-02 Informing Cloud Service Customers about Investigation Requests

The cloud service provider informs the affected cloud service customer(s) without undue delay, unless the applicable legal basis, on which the government agency's request is based, prohibits this or there are clear indications of illegal actions in connection with the use of the cloud service.

Supplementary information

This does not affect other legal or regulatory requirements that requires earlier information for cloud service customers.

Cloud service customers ensure with suitable controls that such notifications are received and assessed from a legal perspective according to their own specifications and possibilities.