+MA-02 [H] Controlled Maintenance
---+MA-02(02) [H] Automated Maintenance Activities

MA-02 [H] Controlled Maintenance

Control

  1. Schedule, document, and review records of maintenance, repair, and replacement on system components in accordance with manufacturer or vendor specifications and/or organizational requirements;
  2. Approve and monitor all maintenance activities, whether performed on site or remotely and whether the system or system components are serviced on site or removed to another location;
  3. Require that [Assignement: personnel or roles] explicitly approve the removal of the system or system components from organizational facilities for off-site maintenance, repair, or replacement;
  4. Sanitize equipment to remove the following information from associated media prior to removal from organizational facilities for off-site maintenance, repair, or replacement: [Assignement: information];
  5. Check all potentially impacted controls to verify that the controls are still functioning properly following maintenance, repair, or replacement actions; and
  6. Include the following information in organizational maintenance records: [Assignement: information].

Discussion

Controlling system maintenance addresses the information security aspects of the system maintenance program and applies to all types of maintenance to system components conducted by local or nonlocal entities. Maintenance includes peripherals such as scanners, copiers, and printers. Information necessary for creating effective maintenance records includes the date and time of maintenance, a description of the maintenance performed, names of the individuals or group performing the maintenance, name of the escort, and system components or equipment that are removed or replaced. Organizations consider supply chain-related risks associated with replacement components for systems.

Assessment Objective

    1. maintenance, repair, and replacement of system components are scheduled in accordance with manufacturer or vendor specifications and/or organizational requirements;
    2. maintenance, repair, and replacement of system components are documented in accordance with manufacturer or vendor specifications and/or organizational requirements;
    3. records of maintenance, repair, and replacement of system components are reviewed in accordance with manufacturer or vendor specifications and/or organizational requirements;
    1. all maintenance activities, whether performed on site or remotely and whether the system or system components are serviced on site or removed to another location, are approved;
    2. all maintenance activities, whether performed on site or remotely and whether the system or system components are serviced on site or removed to another location, are monitored;
  3. [Assignement: personnel or roles] is/are required to explicitly approve the removal of the system or system components from organizational facilities for off-site maintenance, repair, or replacement;
  4. equipment is sanitized to remove [Assignement: information] from associated media prior to removal from organizational facilities for off-site maintenance, repair, or replacement;
  5. all potentially impacted controls are checked to verify that the controls are still functioning properly following maintenance, repair, or replacement actions;
  6. [Assignement: information] is included in organizational maintenance records.

Assessment Method

Examine

Maintenance policy procedures addressing controlled system maintenance maintenance records manufacturer/vendor maintenance specifications equipment sanitization records media sanitization records system security plan other relevant documents or records

Interview

Organizational personnel with system maintenance responsibilities organizational personnel with information security responsibilities organizational personnel responsible for media sanitization system/network administrators

1. Übersicht

MA-02(02) [H] Automated Maintenance Activities

Control

  1. Schedule, conduct, and document maintenance, repair, and replacement actions for the system using [Assignement: organization-defined automated mechanisms] ; and
  2. Produce up-to date, accurate, and complete records of all maintenance, repair, and replacement actions requested, scheduled, in process, and completed.

Discussion

The use of automated mechanisms to manage and control system maintenance programs and activities helps to ensure the generation of timely, accurate, complete, and consistent maintenance records.

Assessment Objective

    1. [Assignement: automated mechanisms] are used to schedule maintenance, repair, and replacement actions for the system;
    2. [Assignement: automated mechanisms] are used to conduct maintenance, repair, and replacement actions for the system;
    3. [Assignement: automated mechanisms] are used to document maintenance, repair, and replacement actions for the system;
    1. up-to date, accurate, and complete records of all maintenance actions requested, scheduled, in process, and completed are produced.
    2. up-to date, accurate, and complete records of all repair actions requested, scheduled, in process, and completed are produced.
    3. up-to date, accurate, and complete records of all replacement actions requested, scheduled, in process, and completed are produced.

Assessment Method

Examine

Maintenance policy procedures addressing controlled system maintenance automated mechanisms supporting system maintenance activities system configuration settings and associated documentation maintenance records system security plan other relevant documents or records

Interview

Organizational personnel with system maintenance responsibilities organizational personnel with information security responsibilities system/network administrators

1.1 Referenzen

1.2 Identifizierte Anforderungen

1.3 Zugehörige Regulierungen

2. Identifizierte Anforderungen

Anforderungen

3. Zugehörige Regulierungen

Regulierungen

Verknüpfte Vorgänge

Verknüpfungen
is blocked by MA-02 [H] Controlled Maintenance – Assessment Procedure
is blocked by Controlled Maintenance