+IR-07 [L] Incident Response Assistance

IR-07 [L] Incident Response Assistance

Control

Provide an incident response support resource, integral to the organizational incident response capability, that offers advice and assistance to users of the system for the handling and reporting of incidents.

Discussion

Incident response support resources provided by organizations include help desks, assistance groups, automated ticketing systems to open and track incident response tickets, and access to forensics services or consumer redress services, when required.

Assessment Objective

  1. an incident response support resource, integral to the organizational incident response capability, is provided;
  2. the incident response support resource offers advice and assistance to users of the system for the response and reporting of incidents.

Assessment Method

Examine

Incident response policy procedures addressing incident response assistance incident response plan system security plan privacy plan other relevant documents or records

Interview

Organizational personnel with incident response assistance and support responsibilities organizational personnel with access to incident response support and assistance capability organizational personnel with information security and privacy responsibilities

1. Übersicht

1.1 Referenzen

1.2 Identifizierte Anforderungen

1.3 Zugehörige Regulierungen

2. Identifizierte Anforderungen

Anforderungen

3. Zugehörige Regulierungen

Regulierungen

Verknüpfte Vorgänge

Verknüpfungen
is blocked by IR-07 [L] Incident Response Assistance – Assessment Procedure
is blocked by Incident Reporting Assistance