Article 22 3.

the creation of one-stop shops or similar mechanisms for the provision of technical, administrative and financial advice and assistance on energy efficiency, such as energy checks for households, energy renovations of buildings, information on the replacement of old and inefficient heating systems with modern and more efficient appliances and the take-up of renewable energy and energy storage for buildings to final customers and final users, especially household and small non-household ones, including SMEs and microenterprises;

cooperation with private actors that provide services such as energy audits and energy consumption assessments, financing solutions and execution of energy renovations;

the communication of cost-effective and easy-to-achieve changes in energy use;

the dissemination of information on energy efficiency measures and financing instruments;

the provision of single points of contact, to provide final customers and final users with all necessary information concerning their rights, the applicable law and the dispute-settlement mechanisms available to them in the event of a dispute. Such single points of contact may be part of general consumer information points.