+Άρθρο 38 Θέση του υπευθύνου προστασίας δεδομένων
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Άρθρο 38 Θέση του υπευθύνου προστασίας δεδομένων

1. Επισκόπηση

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Άρθρο 38 1.
Ο υπεύθυνος επεξεργασίας και ο εκτελών την επεξεργασία διασφαλίζουν ότι ο υπεύθυνος προστασίας δεδομένων συμμετέχει, δεόντως και εγκαίρως, σε όλα τα ζητήματα τα οποία σχετίζονται με την προστασία δεδομένων προσωπικού χαρακτήρα.
Άρθρο 38 2.
Ο υπεύθυνος επεξεργασίας και ο εκτελών την επεξεργασία στηρίζουν τον υπεύθυνο προστασίας δεδομένων στην άσκηση των καθηκόντων που αναφέρονται στο άρθρο 39 παρέχοντας απαραίτητους πόρους για την άσκηση των εν λόγω καθηκόντων και πρόσβαση σε δεδομένα προσωπικού χαρακτήρα και σε πράξεις επεξεργασίας, καθώς και πόρους απαραίτητους για τη διατήρηση της εμπειρογνωσίας του.
Άρθρο 38 3.
Ο υπεύθυνος επεξεργασίας και ο εκτελών την επεξεργασία διασφαλίζει ότι ο υπεύθυνος προστασίας δεδομένων δεν λαμβάνει εντολές για την άσκηση των εν λόγω καθηκόντων. Δεν απολύεται ούτε υφίσταται κυρώσεις από τον υπεύθυνο επεξεργασίας ή τον εκτελούντα την επεξεργασία επειδή επιτέλεσε τα καθήκοντά του. Ο υπεύθυνος προστασίας δεδομένων λογοδοτεί απευθείας στο ανώτατο διοικητικό επίπεδο του υπευθύνου επεξεργασίας ή του εκτελούντος την επεξεργασία.
Άρθρο 38 4.
Τα υποκείμενα των δεδομένων μπορούν να επικοινωνούν με τον υπεύθυνο προστασίας δεδομένων για κάθε ζήτημα σχετικό με την επεξεργασία των δεδομένων τους προσωπικού χαρακτήρα και με την άσκηση των δικαιωμάτων τους δυνάμει του παρόντος κανονισμού.
Άρθρο 38 5.
Ο υπεύθυνος προστασίας δεδομένων δεσμεύεται από την τήρηση του απορρήτου ή της εμπιστευτικότητας σχετικά με την εκτέλεση των καθηκόντων του, σύμφωνα με το δίκαιο της Ένωσης ή του κράτους μέλους.
Άρθρο 38 6.
Ο υπεύθυνος προστασίας δεδομένων μπορεί να επιτελεί και άλλα καθήκοντα και υποχρεώσεις. Ο υπεύθυνος επεξεργασίας ή ο εκτελών την επεξεργασία διασφαλίζουν ότι τα εν λόγω καθήκοντα και υποχρεώσεις δεν συνεπάγονται σύγκρουση συμφερόντων.

1.1 Παραπομπές

1.2 Εντοπισμένες απαιτήσεις

1.3 Σχετικά πρότυπα

2. Εντοπισμένες απαιτήσεις

Απαιτήσεις

3. Σχετικά πρότυπα

Πρότυπα
SCF Data Protection Officer (DPO)

Description

Mechanisms exist to identify and appoint a Data Protection Officer (DPO), or equivalent role:
(1) Based on professional qualifications; and
(2) To be involved in all issues related to how Personal Data (PD) is collected, received, processed, stored, transmitted, shared, updated and/or disposed.

Possible Solutions & Considerations

Micro-Small Business (<10 staff) / BLS Firm Size Classes 1-2

∙ Privacy policy document
∙ Data handling procedures

Small Business (10-49 staff) / BLS Firm Size Classes 3-4

∙ Written privacy policy
∙ Data subject request procedures

Medium Business (50-249 staff) / BLS Firm Size Classes 5-6

∙ Data privacy program
∙ Assigned Data Protection Officer (DPO) role(s)

Large Business (250-999 staff) / BLS Firm Size Classes 7-8

∙ Data privacy program
∙ Assigned Data Protection Officer (DPO) role(s)

Enterprise (> 1,000 staff) / BLS Firm Size Class 9

∙ Data privacy program
∙ Assigned Data Protection Officer (DPO) role(s)

SCR-CMM

Level 0 Not Performed

Practices are non-existent, based on the inability to demonstrate an implemented and operational capability. A reasonable person would conclude the control is not being performed.

Level 1 Performed Informally

SCR-CMM Level 1 criteria definitions are not available for this control:
▪ A reasonable person would conclude this control requires a structured process.
▪ At this level of maturity, the "ad hoc" nature of performing a capability informally would indicate the intent of the control is not met due to a lack of consistency and formality.

Level 2 Planned Tracked

Privacy (PRI) capabilities are requirements-driven, but are not standardized across the entity (e.g., local/regional level consistency). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with PRI domain capabilities are formally documented and centrally-managed by the entity.
▪ Standardized Operating Procedures (SOP) associated with PRI domain capabilities are documented and maintained by process owners.
▪ IT and/or cybersecurity personnel work with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with PRI domain capabilities to address applicable statutory, regulatory and/or contractual requirements for Technology Assets, Applications, Services and/or Data (TAASD).
▪ Data privacy management-related controls are primarily administrative and preventative in nature (e.g., policies, standards and procedures & guidelines).
▪ Data privacy management may be a defined function (e.g., team or department) or assigned as an additional duty to existing IT and/or cybersecurity personnel.
▪ The data privacy program is developed to work with IT and cybersecurity staff to ensure that applicable statutory, regulatory and/or contractual data privacy obligations for Personal Data (PD) are properly identified and implemented.
▪ Data/process owners work with IT and/or cybersecurity personnel and Data Protection Officers (DPOs) to ensure applicable statutory, regulatory and/or contractual obligations are properly addressed, including the storage, transmission and processing of sensitive/regulated data.

Level 3 Well Defined

Privacy (PRI) capabilities are standardized across the entity for applicability to People, Processes, Technologies, Data and/or Facilities (PPTDF) to ensure consistency for Technology Assets, Applications, Services and/or Data (TAASD). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with PRI domain capabilities are formally documented and centrally-managed by the entity's Governance, Risk & Compliance (GRC) team, or similar function.
▪ Standardized Operating Procedures (SOP) associated with PRI domain capabilities are well-documented and kept current by process owners.
▪ A data privacy team, or similar function, is appropriately staffed and supported to implement and maintain PRI domain capabilities.
▪ Technology is leveraged to enhance the efficiency and accuracy of data privacy operations (e.g., privacy notice management software and customer management solution).
▪ The entity's Governance, Risk & Compliance (GRC) team, or similar function, works with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with PRI domain capabilities to address Minimum Compliance Requirements (MCR) (e.g., applicable statutory, regulatory and/or contractual requirements) and Discretionary Security Requirements (DSR) (e.g., entity-required controls).
▪ A Data Protection Officer (DPO) is appointed:
(1) Based on professional qualifications; and
(2) To be involved in all issues related to how Personal Data (PD) is collected, received, processed, stored, transmitted, shared, updated and/or disposed.

Level 4 Quantitatively Controlled

Privacy (PRI) capabilities, in addition to being standardized across the entity and centrally managed to ensure consistency across Technology Assets, Applications, Services and/or Data (TAASD), efforts are metrics driven to provide sufficient insight for decision makers to predict optimal performance, ensure continued operations and/or identify areas for improvement. Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Applicable SCR-CMM Level 3 (Well Defined) capabilities are implemented and operational.
▪ Metrics reporting includes quantitative analysis of Key Performance Indicators (KPIs).
▪ Metrics reporting includes quantitative analysis of Key Risk Indicators (KRIs).
▪ Scope of metrics, KPIs and KRIs covers organization-wide cybersecurity and data protection controls, including functions performed by third-parties.
▪ Organizational leadership maintains a formal process to objectively review and respond to metrics, KPIs and KRIs (e.g., monthly or quarterly review).
▪ Based on metrics analysis, process improvement recommendations are submitted for review and are handled in accordance with change control processes.
▪ Business and technical stakeholders are involved in reviewing and approving proposed changes to evolve capabilities.

Level 5 Continuously Improving

Utilize SCR-CMM Level 3 or Level 4 (if available) criteria definitions:
▪ There are no defined Level 5 criteria, since it is reasonable to assume a continuously-improving process is not necessary to operationalize this control.
▪ Level 5 capabilities should be considered “world-class” where the control builds on Level 4 capabilities, but are continuously improving through Artificial Intelligence (AI) and/or Machine Learning (ML) technologies.
▪ While it may be possible to develop responsive capabilities for this control through the use of AI and/or ML technologies, the criteria would be organization-specific to define.
SCF Data Protection Officer (DPO)

Description

Mechanisms exist to identify and appoint a Data Protection Officer (DPO), or equivalent role:
(1) Based on professional qualifications; and
(2) To be involved in all issues related to how Personal Data (PD) is collected, received, processed, stored, transmitted, shared, updated and/or disposed.

Possible Solutions & Considerations

Micro-Small Business (<10 staff) / BLS Firm Size Classes 1-2

∙ Privacy policy document
∙ Data handling procedures

Small Business (10-49 staff) / BLS Firm Size Classes 3-4

∙ Written privacy policy
∙ Data subject request procedures

Medium Business (50-249 staff) / BLS Firm Size Classes 5-6

∙ Data privacy program
∙ Assigned Data Protection Officer (DPO) role(s)

Large Business (250-999 staff) / BLS Firm Size Classes 7-8

∙ Data privacy program
∙ Assigned Data Protection Officer (DPO) role(s)

Enterprise (> 1,000 staff) / BLS Firm Size Class 9

∙ Data privacy program
∙ Assigned Data Protection Officer (DPO) role(s)

SCR-CMM

Level 0 Not Performed

Practices are non-existent, based on the inability to demonstrate an implemented and operational capability. A reasonable person would conclude the control is not being performed.

Level 1 Performed Informally

SCR-CMM Level 1 criteria definitions are not available for this control:
▪ A reasonable person would conclude this control requires a structured process.
▪ At this level of maturity, the "ad hoc" nature of performing a capability informally would indicate the intent of the control is not met due to a lack of consistency and formality.

Level 2 Planned Tracked

Privacy (PRI) capabilities are requirements-driven, but are not standardized across the entity (e.g., local/regional level consistency). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with PRI domain capabilities are formally documented and centrally-managed by the entity.
▪ Standardized Operating Procedures (SOP) associated with PRI domain capabilities are documented and maintained by process owners.
▪ IT and/or cybersecurity personnel work with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with PRI domain capabilities to address applicable statutory, regulatory and/or contractual requirements for Technology Assets, Applications, Services and/or Data (TAASD).
▪ Data privacy management-related controls are primarily administrative and preventative in nature (e.g., policies, standards and procedures & guidelines).
▪ Data privacy management may be a defined function (e.g., team or department) or assigned as an additional duty to existing IT and/or cybersecurity personnel.
▪ The data privacy program is developed to work with IT and cybersecurity staff to ensure that applicable statutory, regulatory and/or contractual data privacy obligations for Personal Data (PD) are properly identified and implemented.
▪ Data/process owners work with IT and/or cybersecurity personnel and Data Protection Officers (DPOs) to ensure applicable statutory, regulatory and/or contractual obligations are properly addressed, including the storage, transmission and processing of sensitive/regulated data.

Level 3 Well Defined

Privacy (PRI) capabilities are standardized across the entity for applicability to People, Processes, Technologies, Data and/or Facilities (PPTDF) to ensure consistency for Technology Assets, Applications, Services and/or Data (TAASD). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with PRI domain capabilities are formally documented and centrally-managed by the entity's Governance, Risk & Compliance (GRC) team, or similar function.
▪ Standardized Operating Procedures (SOP) associated with PRI domain capabilities are well-documented and kept current by process owners.
▪ A data privacy team, or similar function, is appropriately staffed and supported to implement and maintain PRI domain capabilities.
▪ Technology is leveraged to enhance the efficiency and accuracy of data privacy operations (e.g., privacy notice management software and customer management solution).
▪ The entity's Governance, Risk & Compliance (GRC) team, or similar function, works with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with PRI domain capabilities to address Minimum Compliance Requirements (MCR) (e.g., applicable statutory, regulatory and/or contractual requirements) and Discretionary Security Requirements (DSR) (e.g., entity-required controls).
▪ A Data Protection Officer (DPO) is appointed:
(1) Based on professional qualifications; and
(2) To be involved in all issues related to how Personal Data (PD) is collected, received, processed, stored, transmitted, shared, updated and/or disposed.

Level 4 Quantitatively Controlled

Privacy (PRI) capabilities, in addition to being standardized across the entity and centrally managed to ensure consistency across Technology Assets, Applications, Services and/or Data (TAASD), efforts are metrics driven to provide sufficient insight for decision makers to predict optimal performance, ensure continued operations and/or identify areas for improvement. Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Applicable SCR-CMM Level 3 (Well Defined) capabilities are implemented and operational.
▪ Metrics reporting includes quantitative analysis of Key Performance Indicators (KPIs).
▪ Metrics reporting includes quantitative analysis of Key Risk Indicators (KRIs).
▪ Scope of metrics, KPIs and KRIs covers organization-wide cybersecurity and data protection controls, including functions performed by third-parties.
▪ Organizational leadership maintains a formal process to objectively review and respond to metrics, KPIs and KRIs (e.g., monthly or quarterly review).
▪ Based on metrics analysis, process improvement recommendations are submitted for review and are handled in accordance with change control processes.
▪ Business and technical stakeholders are involved in reviewing and approving proposed changes to evolve capabilities.

Level 5 Continuously Improving

Utilize SCR-CMM Level 3 or Level 4 (if available) criteria definitions:
▪ There are no defined Level 5 criteria, since it is reasonable to assume a continuously-improving process is not necessary to operationalize this control.
▪ Level 5 capabilities should be considered “world-class” where the control builds on Level 4 capabilities, but are continuously improving through Artificial Intelligence (AI) and/or Machine Learning (ML) technologies.
▪ While it may be possible to develop responsive capabilities for this control through the use of AI and/or ML technologies, the criteria would be organization-specific to define.