+Article 10 Significant incidents with regard to managed service providers and managed security service providers
---+Article 10 (a)
---+Article 10 (b)
---+Article 10 (c)
---+Article 10 (d)
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Article 10 Significant incidents with regard to managed service providers and managed security service providers
With regard to managed service providers and managed security service providers, an incident shall be considered significant under Article 3(1)(g) where it fulfils one or more of the following criteria:
1. Overview
| Summary |
Regulation |
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Article 10 (a)
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a managed service or managed security service is completely unavailable for more than 30 minutes;
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Article 10 (b)
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the availability of a managed service or managed security service is limited for more than 5 % of the service’s users in the Union, or for more than 1 million of the service’s users in the Union, whichever number is smaller, for a duration of more than one hour;
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Article 10 (c)
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the integrity, confidentiality or authenticity of stored, transmitted or processed data related to the provision of a managed service or managed security service is compromised as a result of a suspectedly malicious action;
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Article 10 (d)
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the integrity, confidentiality or authenticity of stored, transmitted or processed data related to the provision of a managed service or a managed security service, is compromised with an impact on more than 5 % of that managed service’s or that managed security service’s users in the Union, or on more than 1 million of the service users in the Union, whichever number is smaller.
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,
1.1 References
1.2 Identified Requirements
1.3 Related Standards
2. Identified Requirements
Requirements
| Source |
Requirement |
3. Related Standards
Standards
| Source |
Requirement |
- Builddate: 18.10.2024 00:00:00 -Doknr: CELEX:32024R2690
- EULAW -
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