+CHAPTER III DUE DILIGENCE OBLIGATIONS FOR A TRANSPARENT AND SAFE ONLINE ENVIRONMENT
---+SECTION 1 Provisions applicable to all providers of intermediary services
------+Article 11 Points of contact for Member States’ authorities, the Commission and the Board
---------+Article 11 1
---------+Article 11 2
---------+Article 11 3
------+Article 12 Points of contact for recipients of the service
---------+Article 12 1
---------+Article 12 2
------+Article 13 Legal representatives
---------+Article 13 1
---------+Article 13 2
---------+Article 13 3
---------+Article 13 4
---------+Article 13 5
------+Article 14 Terms and conditions
---------+Article 14 1
---------+Article 14 2
---------+Article 14 3
---------+Article 14 4
---------+Article 14 5
---------+Article 14 6
------+Article 15 Transparency reporting obligations for providers of intermediary services
---------+Article 15 1
---------+Article 15 2
---------+Article 15 3
---+SECTION 2 Additional provisions applicable to providers of hosting services, including online platforms
------+Article 16 Notice and action mechanisms
---------+Article 16 1
---------+Article 16 2
---------+Article 16 3
---------+Article 16 4
---------+Article 16 5
---------+Article 16 6
------+Article 17 Statement of reasons
---------+Article 17 1
---------+Article 17 2
---------+Article 17 3
---------+Article 17 4
---------+Article 17 5
------+Article 18 Notification of suspicions of criminal offences
---------+Article 18 1
---------+Article 18 2
---+SECTION 3 Additional provisions applicable to providers of online platforms
------+Article 19 Exclusion for micro and small enterprises
---------+Article 19 1
---------+Article 19 2
------+Article 20 Internal complaint-handling system
---------+Article 20 1
---------+Article 20 2
---------+Article 20 3
---------+Article 20 4
---------+Article 20 5
---------+Article 20 6
------+Article 21 Out-of-court dispute settlement
---------+Article 21 1
---------+Article 21 2
---------+Article 21 3
---------+Article 21 4
---------+Article 21 5
---------+Article 21 6
---------+Article 21 7
---------+Article 21 8
---------+Article 21 9
------+Article 22 Trusted flaggers
---------+Article 22 1
---------+Article 22 2
---------+Article 22 3
---------+Article 22 4
---------+Article 22 5
---------+Article 22 6
---------+Article 22 7
---------+Article 22 8
------+Article 23 Measures and protection against misuse
---------+Article 23 1
---------+Article 23 2
---------+Article 23 3
---------+Article 23 4
------+Article 24 Transparency reporting obligations for providers of online platforms
---------+Article 24 1
---------+Article 24 2
---------+Article 24 3
---------+Article 24 4
---------+Article 24 5
---------+Article 24 6
------+Article 25 Online interface design and organisation
---------+Article 25 1
---------+Article 25 2
---------+Article 25 3
------+Article 26 Advertising on online platforms
---------+Article 26 1
---------+Article 26 2
---------+Article 26 3
------+Article 27 Recommender system transparency
---------+Article 27 1
---------+Article 27 2
---------+Article 27 3
------+Article 28 Online protection of minors
---------+Article 28 1
---------+Article 28 2
---------+Article 28 3
---------+Article 28 4
---+SECTION 4 Additional provisions applicable to providers of online platforms allowing consumers to conclude distance contracts with traders
------+Article 29 Exclusion for micro and small enterprises
---------+Article 29 1
---------+Article 29 2
------+Article 30 Traceability of traders
---------+Article 30 1
---------+Article 30 2
---------+Article 30 3
---------+Article 30 4
---------+Article 30 5
---------+Article 30 6
---------+Article 30 7
------+Article 31 Compliance by design
---------+Article 31 1
---------+Article 31 2
---------+Article 31 3
------+Article 32 Right to information
---------+Article 32 1
---------+Article 32 2
---+SECTION 5 Additional obligations for providers of very large online platforms and of very large online search engines to manage systemic risks
------+Article 33 Very large online platforms and very large online search engines
---------+Article 33 1
---------+Article 33 2
---------+Article 33 3
---------+Article 33 4
---------+Article 33 5
---------+Article 33 6
------+Article 34 Risk assessment
---------+Article 34 1
---------+Article 34 2
---------+Article 34 3
------+Article 35 Mitigation of risks
---------+Article 35 1
---------+Article 35 2
---------+Article 35 3
------+Article 36 Crisis response mechanism
---------+Article 36 1
---------+Article 36 2
---------+Article 36 3
---------+Article 36 4
---------+Article 36 5
---------+Article 36 6
---------+Article 36 7
---------+Article 36 8
---------+Article 36 9
---------+Article 36 10
---------+Article 36 11
------+Article 37 Independent audit
---------+Article 37 1
---------+Article 37 2
---------+Article 37 3
---------+Article 37 4
---------+Article 37 5
---------+Article 37 6
---------+Article 37 7
------+Article 38 Recommender systems
------+Article 39 Additional online advertising transparency
---------+Article 39 1
---------+Article 39 2
---------+Article 39 3
------+Article 40 Data access and scrutiny
---------+Article 40 1
---------+Article 40 2
---------+Article 40 3
---------+Article 40 4
---------+Article 40 5
---------+Article 40 6
---------+Article 40 7
---------+Article 40 8
---------+Article 40 9
---------+Article 40 10
---------+Article 40 11
---------+Article 40 12
---------+Article 40 13
------+Article 41 Compliance function
---------+Article 41 1
---------+Article 41 2
---------+Article 41 3
---------+Article 41 4
---------+Article 41 5
---------+Article 41 6
---------+Article 41 7
------+Article 42 Transparency reporting obligations
---------+Article 42 1
---------+Article 42 2
---------+Article 42 3
---------+Article 42 4
---------+Article 42 5
------+Article 43 Supervisory fee
---------+Article 43 1
---------+Article 43 2
---------+Article 43 3
---------+Article 43 4
---------+Article 43 5
---------+Article 43 6
---------+Article 43 7
---+SECTION 6 Other provisions concerning due diligence obligations
------+Article 44 Standards
---------+Article 44 1
---------+Article 44 2
------+Article 45 Codes of conduct
---------+Article 45 1
---------+Article 45 2
---------+Article 45 3
---------+Article 45 4
------+Article 46 Codes of conduct for online advertising
---------+Article 46 1
---------+Article 46 2
---------+Article 46 3
---------+Article 46 4
------+Article 47 Codes of conduct for accessibility
---------+Article 47 1
---------+Article 47 2
---------+Article 47 3
------+Article 48 Crisis protocols
---------+Article 48 1
---------+Article 48 2
---------+Article 48 3
---------+Article 48 4
---------+Article 48 5

CHAPTER III DUE DILIGENCE OBLIGATIONS FOR A TRANSPARENT AND SAFE ONLINE ENVIRONMENT

CHAPTER III DUE DILIGENCE OBLIGATIONS FOR A TRANSPARENT AND SAFE ONLINE ENVIRONMENT

1. Overview

,
SECTION 1 Provisions applicable to all providers of intermediary services SECTION 1 Provisions applicable to all providers of intermediary services
SECTION 2 Additional provisions applicable to providers of hosting services, including online platforms SECTION 2 Additional provisions applicable to providers of hosting services, including online platforms
SECTION 3 Additional provisions applicable to providers of online platforms SECTION 3 Additional provisions applicable to providers of online platforms
SECTION 4 Additional provisions applicable to providers of online platforms allowing consumers to conclude distance contracts with traders SECTION 4 Additional provisions applicable to providers of online platforms allowing consumers to conclude distance contracts with traders
SECTION 5 Additional obligations for providers of very large online platforms and of very large online search engines to manage systemic risks SECTION 5 Additional obligations for providers of very large online platforms and of very large online search engines to manage systemic risks
SECTION 6 Other provisions concerning due diligence obligations SECTION 6 Other provisions concerning due diligence obligations

1.1 References

1.2 Identified Requirements

1.3 Related Standards

2. Identified Requirements

Requirements

3. Related Standards

Standards