94. The payer’s PSP should leverage available communication channels to engage with any repeat-edly …

The payer’s PSP should leverage available communication channels to engage with any repeat-edly failing payee’s PSP prior to taking further actions to restrict or reject payments. Where PSPs rely on information obtained prior to the transactions, their policies and procedures should take into consideration possible changes to information across time, in particular in-cluding name and address.

1. Overview

1.1 References

1.2 Identified Requirements

1.3 Related Standards

2. Identified Requirements

3. Related Standards

• EBA - Published by the European Banking Authority at https://www.eba.europa.eu/