+Article 26 4.

Article 26 4.

When handling a complaint, investment firms shall communicate with clients or potential clients clearly, in plain language that is easy to understand and shall reply to the complaint without undue delay.

1. Overview

Summary	Regulation

1.1 References

1.2 Identified Requirements

1.3 Related Standards

2. Identified Requirements

Requirements
Source	Requirement

3. Related Standards

Standards
Source	Requirement

Builddate: 02.08.2022 00:00:00 -Doknr: CELEX:32017R0565
EULAW -
European Regulation published on http://eur-lex.europa.eu/