Guidelines on arrears and foreclosure (EBA/GL/2015/12)
Consolidated version.
https://www.eba.europa.eu/activities/single-rulebook/regulatory-activities/consumer-protection-and-financial-innovation/guidelines-arrears-and-foreclosure – PDF
Section 2 – Subject matter, scope and definitions
Section 3 - Implementation
Section 4 – Requirements regarding arrears and foreclosure