+APP.5.3.A4 Spam and Virus Protection on E-Mail Servers (B)

APP.5.3.A4 Spam and Virus Protection on E-Mail Servers (B)

The IT Operation Department MUST ensure that incoming and outgoing e-mails on e-mail servers, and particularly their attachments, are checked for spam characteristics and harmful content. The introduction and use of e-mail filtering programs MUST be coordinated with the Data Protection Officer, Employee Representatives, and Users.

The organisation MUST specify how encrypted e-mails are to be dealt with if they cannot be decrypted by the virus protection program in use.

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