APP.5.3.A7 User Training on the Security Mechanisms of E-Mail Clients (S)
An organisation SHOULD educate users on the risks of using e-mail applications and how to use e-mail safely. This SHOULD take place in addition to general training and awareness raising. The organisation SHOULD make users aware of the possible dangers of opening e-mail attachments. Training SHOULD also address how users can recognise e-mails from fake senders. The organisation SHOULD warn users not to participate in e-mail chain letters or subscribe to a large number of mailing lists.
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