+Artículo 26 2.
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Artículo 26 2.
Los planes de respuesta y recuperación en materia de TIC a que se refiere el apartado 1 determinarán los escenarios pertinentes, entre ellos escenarios de perturbaciones graves en la actividad y de incremento de la probabilidad de que se produzcan perturbaciones. Los escenarios de los planes se elaborarán sobre la base de la información actual en materia de amenazas y las conclusiones extraídas de anteriores perturbaciones de la actividad. Las entidades financieras tendrán debidamente en cuenta todos los escenarios siguientes:
a)
ciberataques y conmutaciones entre la infraestructura primaria de TIC y la capacidad redundante, las copias de seguridad y las instalaciones redundantes;
b)
escenarios en los que la calidad de la ejecución de una función esencial o importante se deteriore hasta un nivel inaceptable o falle, así como escenarios en los que se contemplen debidamente las posibles repercusiones de la insolvencia u otros fallos de cualquier proveedor tercero de servicios de TIC pertinente;
c)
fallo parcial o total de los locales, incluidas las oficinas y los locales de uso profesional, y de los centros de datos;
d)
fallo importante de los activos de TIC o de la infraestructura de comunicación;
e)
indisponibilidad de un número crucial de miembros del personal o de los miembros del personal a cargo de garantizar la continuidad de las operaciones;
f)
repercusiones de sucesos relacionados con el cambio climático y la degradación del medio ambiente, catástrofes naturales, pandemias y ataques físicos, como intrusiones y atentados terroristas;
h)
inestabilidad política y social, en particular, cuando proceda, en el territorio o país del proveedor tercero de servicios de TIC y en la ubicación en la que se almacenen y traten los datos;
i)
cortes de energía generalizados.
1. Resumen
1.1 Referencias
1.2 Requisitos identificados
1.3 Estándares relacionados
2. Requisitos identificados
Requisitos
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Requisito |
3. Estándares relacionados
Estándares
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Requisito |
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NOREA
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Business Continuity Policy
Establish an ICT business continuity policy that enables the continuity of critical or important functions, ensures rapid response to incidents, facilitates the resumption of activities, deployment of containment measures, activation and deactivation of response and recovery procedures, estimation of impact, damage, and losses, and provides clear communication to relevant stakeholders. Regularly review the business continuity policy and make necessary adjustments to enhance effectiveness.
Refer to Articles 24.2-4 of the RTS RM for specific requirements for Central counterparties, Trading venues, and Central security depositories.
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NOREA
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Crisis Management
Formulate and maintain a crisis management team tasked with overseeing and coordinating actions during a crisis or major disruption. Regularly review recovery/response plans. Make necessary adjustments to enhance effectiveness.
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NOREA
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Record Keeping
Keep detailed records of activities conducted before, during, and after disruptions, including actions taken and outcomes. Maintain an estimation of aggregated annual costs and losses resulting from major disruptions. This information shall be reported to the regulator upon their request.
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NOREA
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Business Impact analysis
Perform a comprehensive Business Impact Analysis (BIA) of exposures to severe business disruptions. The BIA should be done by means of quantitative and qualitative criteria, using internal and external data and scenario analysis, as appropriate. The BIA shall consider the criticality of identified and mapped business functions, support processes, third-party dependencies and information assets, and their interdependencies. Financial entities shall ensure that ICT assets and ICT services are designed and used in full alignment with the BIA, in particular with regard to adequately ensuring the redundancy of all critical components.
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NOREA
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Response and Recovery
Establish comprehensive response and recovery plans encompassing short-term and long-term recovery options. These plans must thoroughly identify potential scenarios and shall duly take into account scenarios of cyber-attacks, switchovers, degradation of critical function provision, premises failure, breakdowns in ICT assets or communication infrastructure, staff unavailability, natural disasters and the impact of climate change, pandemic situations, physical attacks, insider threats, political or social instability, and power outages. Additionally, these plans must incorporate alternative options in cases where primary recovery measures are impractical in the short term due to factors such as cost, risks, logistics, or unforeseen circumstances. Address potential failures of key ICT third-party service providers into the plans.
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NOREA
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Testing and Assessment
Regularly test ICT business continuity, response, and recovery plans, particularly in collaboration with third-party service providers supporting critical or important functions. Testing should take into account the financial entity’s BIA and the ICT risk assessment and occur on a yearly basis and whenever there are significant changes to systems supporting critical or important functions. Tests must be based on realistic scenarios and encompass scenarios like cyber attacks, insolvency or failure of the third-party, backup restores, and switchover between primary and redundant processing sites. The testing shall verify whether at least critical or important functions can be operated appropriately, for a sufficient period of time and whether the normal functioning (of the business process) may be restored. Conduct testing of crisis communication plans to ensure effective communication strategies during a crisis or major disruption. Document test results and report any identified deficiencies resulting from the tests to the management body.
Refer to Articles 24.2-3 of the RTS RM for the specific requirements for Central counterparties and Central security depositories.
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