3.2 Views of the Banking Stakeholder Group

The EBA's Banking Stakeholder Group (BSG), too, submitted its views on the EBA's Consultation Paper. It welcomed the EBA’s approach to issue new Guidelines which apply the JC Guidelines to credit servicers. The BSG considered that this approach would “ provide advantages for all parties involved: first, for consumers (in this case, borrowers), as it is very important for them to have access to free, simple, and similar complaints-handling procedures and forms for all financial services and related activities. At the same time, it will not put an additional burden on the NCAs and it seems to be also desirable for firms. ” The BSG also expressed its support to point 11 of the Rationale referring notably to the following “[…] Because the amendments included in the Commission Proposal for a PSR are expected to enter into force only in 2025, the EBA has decided to publish the consultation paper already now, to allow stakeholders to anticipate and prepare in good time for the implementation of the requirements. Following the assessment of the consultation responses, the EBA will await the entry into force of the PSR and its amend ments to the EBA Regulation before it issues the Final Guidelines.”

According to the BSG this approach would allow stakeholders to have more time to prepare for the implementation of the requirements. The BSG also stated that “ it is important for consumers to have access, as soon as possible, to more efficient procedures which could help them to be better protected from a potential abusive behavior of credit servicers. ”

1. Ülevaade

1.1 Viited

1.2 Tuvastatud nõuded

1.3 Seotud standardid

2. Tuvastatud nõuded

3. Seotud standardid

• EBA - Published by the European Banking Authority at https://www.eba.europa.eu/