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The cloud service provider has documented, approved and communicated one or more security incident response plans. The plans address all stages of incident response, including identification, containment, eradication, recovery, and lessons learned. They are approved by subject matter experts of the cloud service provider and communicated to all relevant stakeholders. Supplementary information Relevant stakeholders in the sense of this criterion are those that need to know the incident response plan, for example due to their involvement in its execution or due to contractual or regulatory agreements.
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