3.5.3 The relevant entities shall establish communication plans and procedures: (a) with the Computer …

Requirement

The relevant entities shall establish communication plans and procedures: (a) with the Computer Security Incident Response Teams (CSIRTs) or, where applicable, the competent authorities, related to incident notification; (b) with relevant internal and external stakeholders.

Guidance

• Ensure that the communication plan (Annex to the regulation, point 3.1.2) includes procedures for how to communicate the incident to the relevant authorities, the national CSIRT and internal and external stakeholders, including, where applicable, customers, direct suppliers, service providers and, if open source is used, contacts for free and open source software projects.
• Include contact information for key personnel, external stakeholders and relevant authorities.

Examples of evidence

• Procedures for how to communicate the incident to the relevant authorities and the CSIRT.
• Procedures for how to communicate the incident to customers or how and when to involve a supplier (if applicable).

1. Ülevaade

1.1 Viited

1.2 Tuvastatud nõuded

1.3 Seotud regulatsioonid

2. Tuvastatud nõuded

3. Seotud regulatsioonid

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