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+4.2.8 Remote Attended Requirements |
4.2.8 Remote Attended RequirementsDuring the video session, the applicant SHALL remain in view of the proofing agent during each step of the proofing process.
The video quality SHALL be sufficient to support the necessary steps in the validation and verification processes, such as inspecting evidence and comparing the user to the evidence.
The proofing agent SHALL be trained to identify signs of manipulation, coercion, or social engineering occurring during the recorded session.
CSPs MAY record and maintain video sessions for fraud prevention and prosecution purposes pursuant to a privacy risk assessment, as defined in Sec. 3.3.1. If the CSP records a video session, the following further requirements apply:
The CSP SHALL notify the applicant of the recording prior to initiating a recorded session.
The CSP SHALL gain consent from the applicant prior to initiating a recorded session.
The CSP SHALL publish their retention schedule and deletion processes for all video records.
The CSP SHALL implement injection protection and modified media controls, as defined in Sec. 3.14.
The CSP SHALL provide proofing agents with a method or mechanism to flag events for potential fraud.
1. Yleiskatsaus
1.1 Viittaukset1.2 Tunnistetut vaatimukset1.3 Liittyvät säädökset2. Tunnistetut vaatimukset
3. Liittyvät säädökset
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