+CP-07(03) [M] Priority of Service

CP-07(03) [M] Priority of Service

Control

Develop alternate processing site agreements that contain priority-of-service provisions in accordance with availability requirements (including recovery time objectives).

Discussion

Priority of service agreements refer to negotiated agreements with service providers that ensure that organizations receive priority treatment consistent with their availability requirements and the availability of information resources for logical alternate processing and/or at the physical alternate processing site. Organizations establish recovery time objectives as part of contingency planning.

Assessment Objective

alternate processing site agreements that contain priority-of-service provisions in accordance with availability requirements (including recovery time objectives) are developed.

Assessment Method

Examine

Contingency planning policy procedures addressing alternate processing sites contingency plan alternate processing site agreements service-level agreements system security plan other relevant documents or records

Interview

Organizational personnel with contingency plan alternate processing site responsibilities organizational personnel with system recovery responsibilities organizational personnel with information security responsibilities organizational personnel with responsibility for acquisitions/contractual agreements

1. Vue d’ensemble

Intitulé Norme

1.1 Références

1.2 Exigences identifiées

1.3 Réglementations associées

2. Exigences identifiées

Exigences
Source Exigence

3. Réglementations associées

Réglementations
Source Réglementation

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