SP-03.03AC

Any exceptions for which deviations were identified during monitoring are addressed through timely and appropriate remediation measures.

Supplementary information

Exceptions in the sense of the criterion can have organisational or technical causes, such as:

1. An organisational unit should deviate from the intended processes and procedures in order to meet the requirements of a cloud service customer; and

2. A system component lacks technical properties to configure it according to the applicable requirements.

1. Vue d’ensemble

1.1 Références

1.2 Exigences identifiées

1.3 Réglementations associées

2. Exigences identifiées

3. Réglementations associées

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