+Article 11 2.

Article 11 2.

Member States shall ensure that final customers are fully informed by the suppliers of the opportunities, costs and risks of the respective types of electricity supply contracts, and that suppliers are required to provide information to the final customers accordingly, including with regard to the need to have an adequate electricity meter installed. Regulatory authorities shall:
(a) 

monitor the market developments and assess the risks that the new products and services may entail and address abusive practices;

(b) 

take appropriate measures where impermissible termination fees are identified in accordance with Article 12(3).

1. Vue d’ensemble

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1.1 Références

1.2 Exigences identifiées

1.3 Normes associées

2. Exigences identifiées

Exigences

3. Normes associées

Normes