Article 6 2.

the identification of users, the provision of information and supporting evidence, signature and final submission can all be carried out electronically at a distance, through a service channel which enables users to fulfil the requirements related to the procedure in a user-friendly and structured way;

users are provided with an automatic acknowledgement of receipt, unless the output of the procedure is delivered immediately;

the output of the procedure is delivered electronically, or where necessary to comply with applicable Union or national law, delivered by physical means; and

users are provided with an electronic notification of completion of the procedure.