+Članak 19. 5

Članak 19. 5

5.   Obaviješću o raskidu ili otkazu potrošače se savjetuje o postupku podnošenja žalbe na raskid ili otkaz, ako postoji, te o pravu potrošača da stupe u kontakt s relevantnim nadležnim tijelom i imenovanim alternativnim tijelom za rješavanje sporova te im se pružaju relevantni podatci za kontakt.

1. Pregled

,

1.1 Reference

1.2 Utvrđeni zahtjevi

1.3 Povezani standardi

2. Utvrđeni zahtjevi

Zahtjevi

3. Povezani standardi

Standardi
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