+2.1.2 Identity Proofing Roles

2.1.2 Identity Proofing Roles

Different individuals can play different roles within the proofing process. To support the consistent implementation of these guidelines, the following identity proofing roles are defined:

Proofing agent: An agent of the CSP who is vetted and trained to attend on-site or remote identity proofing sessions and make limited, risk-based decisions (e.g., visually inspecting identity evidence and determining it has not been altered). See Sec. 3.13 for minimum training requirements for proofing agents.
Trusted referee: An agent of the CSP, a third-party service, or a relying party (RP) who is vetted and trained to make risk-based decisions regarding an applicant’s identity proofing case when that applicant is unable to meet the expected requirements of a defined IAL proofing process. Requirements for trusted referees are contained in Sec. 3.15.1. In contrast to proofing agents, trusted referees receive additional training and resources to support exception handling scenarios, including when applicants do not possess the required identity evidence or the attributes on the evidence do not all match the claimed identity (e.g., due to a recent name or address change).
Applicant reference: A representative of the applicant who can vouch for the identity of the applicant, specific attributes related to the applicant, or conditions relative to the context of the individual (e.g., emergency status, homelessness). An applicant reference does not act on behalf of the applicant in the identity proofing process but can support claims of identity. Requirements for applicant references are contained in Sec. 3.15.3.
Process assistant: An individual who provides support services (e.g., translation, transcription, or accessibility support) to assist the applicant in the identity proofing process but does not support decision-making or risk-based evaluation. Since the process assistant is not involved in decision-making there are no requirements in these guidelines for this role.

CSPs SHALL identify which of the above roles are applicable to their identity service and SHALL provide training and support resources consistent with the requirements and expectations provided in Sec. 3.

1. Pregled

1.1 Reference

1.2 Utvrđeni zahtjevi

1.3 Povezani propisi

2. Utvrđeni zahtjevi

Zahtjevi

3. Povezani propisi

Propisi
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