+Privileged Account Management (PAM)
---+Privileged Account Inventories
---+Privileged Account Separation
---+Dedicated Privileged Account
---+Privileged Command Execution
---+Manual Override

Privileged Account Management (PAM)

Description

Mechanisms exist to restrict and control privileged access rights for users and Technology Assets, Applications and/or Services (TAAS).

Possible Solutions & Considerations

Micro-Small Business (<10 staff) / BLS Firm Size Classes 1-2

∙ Strong password policy
∙ MFA for key accounts

Small Business (10-49 staff) / BLS Firm Size Classes 3-4

∙ Password manager
∙ MFA on all accounts
∙ Identity policy

Medium Business (50-249 staff) / BLS Firm Size Classes 5-6

∙ ManageEngine Enterprise Password Management (https://manageengine.com)
∙ Securden (https://securden.com)
∙ CyberArk (https://cyberark.com)

Large Business (250-999 staff) / BLS Firm Size Classes 7-8

∙ ManageEngine Enterprise Password Management (https://manageengine.com)
∙ Securden (https://securden.com)
∙ CyberArk (https://cyberark.com)

Enterprise (> 1,000 staff) / BLS Firm Size Class 9

∙ ManageEngine Enterprise Password Management (https://manageengine.com)
∙ Securden (https://securden.com)
∙ CyberArk (https://cyberark.com)

SCR-CMM

Level 0 Not Performed

Practices are non-existent, based on the inability to demonstrate an implemented and operational capability. A reasonable person would conclude the control is not being performed.

Level 1 Performed Informally

Identification & Authentication (IAC) domain capabilities are ad hoc and inconsistent. Capability criteria associated with this control may include:
▪ Policies, standards & procedures associated with IAC domain capabilities provide limited coverage due to the depth and breadth of the existing documentation.
▪ Identity & Access Management (IAM)-related activities are decentralized (e.g., a localized/regionalized function) and uses non-standardized methods to implement secure, resilient and compliant practices.
▪ IAM controls are primarily administrative in nature (e.g., policies & standards) to manage accounts and permissions.
▪ IT and/or cybersecurity personnel identify and implement IAM cybersecurity and data protection controls that are appropriate to address applicable statutory, regulatory and contractual requirements.

Level 2 Planned Tracked

Identification & Authentication (IAC) capabilities are requirements-driven, but are not standardized across the entity (e.g., local/regional level consistency). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with IAC domain capabilities are formally documented and centrally-managed by the entity.
▪ Standardized Operating Procedures (SOP) associated with IAC domain capabilities are documented and maintained by process owners.
▪ IT and/or cybersecurity personnel work with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with IAC domain capabilities to address applicable statutory, regulatory and/or contractual requirements for Technology Assets, Applications, Services and/or Data (TAASD).
▪ Identity & Access Management (IAM)-related controls are primarily administrative and preventative in nature (e.g., policies, standards and procedures & guidelines) to enforce Logical Access Control (LAC).
▪ IAM may be a defined function (e.g., team or department) or assigned as an additional duty to existing IT and/or cybersecurity personnel to implement Role Based Access Control (RBAC) practices for the management of user, group and system accounts, including privileged accounts.
▪ A directory services technology is used to centrally manage identities and permissions with RBAC. Due to technical or business limitations, asset/process owners are empowered to operate a decentralized access control program for their specific Technology Assets, Applications and/or Services (TAAS) that cannot be integrated into directory services.
▪ Configuration management and IAM functions collaborate to ensure Secure Baseline Configurations (SBC) enforce “least privileges” on TAAS.
▪ IAM restricts the assignment of privileged accounts to entity-defined personnel and/or roles (privilege assignment requires management approval).
▪ LAC and RBAC enforcements limit the ability of non-administrators from making unauthorized configuration changes to TAAS.

Level 3 Well Defined

Identification & Authentication (IAC) capabilities are standardized across the entity for applicability to People, Processes, Technologies, Data and/or Facilities (PPTDF) to ensure consistency for Technology Assets, Applications, Services and/or Data (TAASD). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with IAC domain capabilities are formally documented and centrally-managed by the entity's Governance, Risk & Compliance (GRC) team, or similar function.
▪ Standardized Operating Procedures (SOP) associated with IAC domain capabilities are well-documented and kept current by process owners.
▪ An Identity & Access Management (IAM) team, or similar function, is appropriately staffed and supported to implement and maintain IAC domain capabilities.
▪ Technology is leveraged to enhance the efficiency and accuracy of IAM operations (e.g., directory services, Authenticate, Authorize and Audit (AAA) solution).
▪ The entity's Governance, Risk & Compliance (GRC) team, or similar function, works with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with IAC domain capabilities to address Minimum Compliance Requirements (MCR) (e.g., applicable statutory, regulatory and/or contractual requirements) and Discretionary Security Requirements (DSR) (e.g., entity-required controls).
▪ An implemented and operational capability exists to restrict and control privileged access rights for users and Technology Assets, Applications and/or Services (TAAS).

Level 4 Quantitatively Controlled

Identification & Authentication (IAC) capabilities, in addition to being standardized across the entity and centrally managed to ensure consistency across Technology Assets, Applications, Services and/or Data (TAASD), efforts are metrics driven to provide sufficient insight for decision makers to predict optimal performance, ensure continued operations and/or identify areas for improvement. Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Applicable SCR-CMM Level 3 (Well Defined) capabilities are implemented and operational.
▪ Metrics reporting includes quantitative analysis of Key Performance Indicators (KPIs).
▪ Metrics reporting includes quantitative analysis of Key Risk Indicators (KRIs).
▪ Scope of metrics, KPIs and KRIs covers organization-wide cybersecurity and data protection controls, including functions performed by third-parties.
▪ Organizational leadership maintains a formal process to objectively review and respond to metrics, KPIs and KRIs (e.g., monthly or quarterly review).
▪ Based on metrics analysis, process improvement recommendations are submitted for review and are handled in accordance with change control processes.
▪ Business and technical stakeholders are involved in reviewing and approving proposed changes to evolve capabilities.

Level 5 Continuously Improving

Identification & Authentication (IAC) capabilities, in addition to being standardized across the entity and centrally managed to ensure consistency across Technology Assets, Applications, Services and/or Data (TAASD), efforts are metrics driven to provide sufficient insight for decision makers to predict optimal performance, ensure continued operations and/or identify areas for improvement. Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Applicable SCR-CMM Level 3 (Well Defined) capabilities are implemented and operational.
▪ Based on predictive analysis, process improvements are implemented according to “continuous improvement” practices that affect process changes.
▪ Stakeholders make time-sensitive decisions to support operational efficiency, which may include automated remediation actions via Artificial Intelligence (AI) or Machine Learning (ML) technologies.

1. Pregled

Naslov Standard
Privileged Account Inventories

Description

Mechanisms exist to inventory all privileged accounts and validate that each person with elevated privileges is authorized by the appropriate level of organizational management.

Possible Solutions & Considerations

Micro-Small Business (<10 staff) / BLS Firm Size Classes 1-2

∙ Microsoft Active Directory (https://microsoft.com)
∙ Microsoft Entra (https://microsoft.com)
∙ AWS IAM (https://aws.amazon.com)

Small Business (10-49 staff) / BLS Firm Size Classes 3-4

∙ Microsoft Active Directory (https://microsoft.com)
∙ Microsoft Entra (https://microsoft.com)
∙ AWS IAM (https://aws.amazon.com)

Medium Business (50-249 staff) / BLS Firm Size Classes 5-6

∙ Microsoft Active Directory (https://microsoft.com)
∙ Microsoft Entra (https://microsoft.com)
∙ AWS IAM (https://aws.amazon.com)

Large Business (250-999 staff) / BLS Firm Size Classes 7-8

∙ Microsoft Active Directory (https://microsoft.com)
∙ Microsoft Entra (https://microsoft.com)
∙ AWS IAM (https://aws.amazon.com)

Enterprise (> 1,000 staff) / BLS Firm Size Class 9

∙ Microsoft Active Directory (https://microsoft.com)
∙ Microsoft Entra (https://microsoft.com)
∙ AWS IAM (https://aws.amazon.com)

SCR-CMM

Level 0 Not Performed

Practices are non-existent, based on the inability to demonstrate an implemented and operational capability. A reasonable person would conclude the control is not being performed.

Level 1 Performed Informally

SCR-CMM Level 1 criteria definitions are not available for this control:
▪ A reasonable person would conclude this control requires a structured process.
▪ At this level of maturity, the "ad hoc" nature of performing a capability informally would indicate the intent of the control is not met due to a lack of consistency and formality.

Level 2 Planned Tracked

Identification & Authentication (IAC) capabilities are requirements-driven, but are not standardized across the entity (e.g., local/regional level consistency). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with IAC domain capabilities are formally documented and centrally-managed by the entity.
▪ Standardized Operating Procedures (SOP) associated with IAC domain capabilities are documented and maintained by process owners.
▪ IT and/or cybersecurity personnel work with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with IAC domain capabilities to address applicable statutory, regulatory and/or contractual requirements for Technology Assets, Applications, Services and/or Data (TAASD).
▪ Identity & Access Management (IAM)-related controls are primarily administrative and preventative in nature (e.g., policies, standards and procedures & guidelines) to enforce Logical Access Control (LAC).
▪ IAM may be a defined function (e.g., team or department) or assigned as an additional duty to existing IT and/or cybersecurity personnel to implement Role Based Access Control (RBAC) practices for the management of user, group and system accounts, including privileged accounts.
▪ A directory services technology is used to centrally manage identities and permissions with RBAC. Due to technical or business limitations, asset/process owners are empowered to operate a decentralized access control program for their specific Technology Assets, Applications and/or Services (TAAS) that cannot be integrated into directory services.
▪ Configuration management and IAM functions collaborate to ensure Secure Baseline Configurations (SBC) enforce “least privileges” on TAAS.

Level 3 Well Defined

Identification & Authentication (IAC) capabilities are standardized across the entity for applicability to People, Processes, Technologies, Data and/or Facilities (PPTDF) to ensure consistency for Technology Assets, Applications, Services and/or Data (TAASD). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with IAC domain capabilities are formally documented and centrally-managed by the entity's Governance, Risk & Compliance (GRC) team, or similar function.
▪ Standardized Operating Procedures (SOP) associated with IAC domain capabilities are well-documented and kept current by process owners.
▪ An Identity & Access Management (IAM) team, or similar function, is appropriately staffed and supported to implement and maintain IAC domain capabilities.
▪ Technology is leveraged to enhance the efficiency and accuracy of IAM operations (e.g., directory services, Authenticate, Authorize and Audit (AAA) solution).
▪ The entity's Governance, Risk & Compliance (GRC) team, or similar function, works with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with IAC domain capabilities to address Minimum Compliance Requirements (MCR) (e.g., applicable statutory, regulatory and/or contractual requirements) and Discretionary Security Requirements (DSR) (e.g., entity-required controls).
▪ An implemented and operational capability exists to inventory all privileged accounts and validate that each person with elevated privileges is authorized by the appropriate level of organizational management.

Level 4 Quantitatively Controlled

Identification & Authentication (IAC) capabilities, in addition to being standardized across the entity and centrally managed to ensure consistency across Technology Assets, Applications, Services and/or Data (TAASD), efforts are metrics driven to provide sufficient insight for decision makers to predict optimal performance, ensure continued operations and/or identify areas for improvement. Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Applicable SCR-CMM Level 3 (Well Defined) capabilities are implemented and operational.
▪ Metrics reporting includes quantitative analysis of Key Performance Indicators (KPIs).
▪ Metrics reporting includes quantitative analysis of Key Risk Indicators (KRIs).
▪ Scope of metrics, KPIs and KRIs covers organization-wide cybersecurity and data protection controls, including functions performed by third-parties.
▪ Organizational leadership maintains a formal process to objectively review and respond to metrics, KPIs and KRIs (e.g., monthly or quarterly review).
▪ Based on metrics analysis, process improvement recommendations are submitted for review and are handled in accordance with change control processes.
▪ Business and technical stakeholders are involved in reviewing and approving proposed changes to evolve capabilities.

Level 5 Continuously Improving

Identification & Authentication (IAC) capabilities, in addition to being standardized across the entity and centrally managed to ensure consistency across Technology Assets, Applications, Services and/or Data (TAASD), efforts are metrics driven to provide sufficient insight for decision makers to predict optimal performance, ensure continued operations and/or identify areas for improvement. Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Applicable SCR-CMM Level 3 (Well Defined) capabilities are implemented and operational.
▪ Based on predictive analysis, process improvements are implemented according to “continuous improvement” practices that affect process changes.
▪ Stakeholders make time-sensitive decisions to support operational efficiency, which may include automated remediation actions via Artificial Intelligence (AI) or Machine Learning (ML) technologies.
Privileged Account Separation

Description

Mechanisms exist to separate privileged accounts between infrastructure environments to reduce the risk of a compromise in one infrastructure environment from laterally affecting other infrastructure environments.

Possible Solutions & Considerations

Micro-Small Business (<10 staff) / BLS Firm Size Classes 1-2

∙ Use separate accounts for admin vs. regular daily tasks

Small Business (10-49 staff) / BLS Firm Size Classes 3-4

∙ Separate privileged and standard accounts for all administrators

Medium Business (50-249 staff) / BLS Firm Size Classes 5-6

∙ Formal privileged account separation policy
∙ Dedicated admin accounts

Large Business (250-999 staff) / BLS Firm Size Classes 7-8

∙ Enterprise privileged account management with dedicated admin accounts (e.g., CyberArk)

Enterprise (> 1,000 staff) / BLS Firm Size Class 9

∙ Enterprise PAM platform (e.g., CyberArk, BeyondTrust)
∙ Dedicated privileged accounts
∙ Separation of duties enforcement

SCR-CMM

Level 0 Not Performed

Practices are non-existent, based on the inability to demonstrate an implemented and operational capability. A reasonable person would conclude the control is not being performed.

Level 1 Performed Informally

Identification & Authentication (IAC) domain capabilities are ad hoc and inconsistent. Capability criteria associated with this control may include:
▪ Policies, standards & procedures associated with IAC domain capabilities provide limited coverage due to the depth and breadth of the existing documentation.
▪ Identity & Access Management (IAM)-related activities are decentralized (e.g., a localized/regionalized function) and uses non-standardized methods to implement secure, resilient and compliant practices.
▪ IAM controls are primarily administrative in nature (e.g., policies & standards) to manage accounts and permissions.
▪ IT and/or cybersecurity personnel identify and implement IAM cybersecurity and data protection controls that are appropriate to address applicable statutory, regulatory and contractual requirements.

Level 2 Planned Tracked

SCR-CMM Level 2 criteria definitions are not available for this control:
▪ A reasonable person would conclude a well-defined and standardized process is required.
▪ At this level of maturity, the “requirements-driven” nature of performing the control is focused on a localized and/or regionalized implementation, not uniform and consistent across the organization.
▪ Requirements are narrowly scoped for applicability and are primarily derived from compliance obligations (e.g., laws, regulations and contracts).

Level 3 Well Defined

Identification & Authentication (IAC) capabilities are standardized across the entity for applicability to People, Processes, Technologies, Data and/or Facilities (PPTDF) to ensure consistency for Technology Assets, Applications, Services and/or Data (TAASD). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with IAC domain capabilities are formally documented and centrally-managed by the entity's Governance, Risk & Compliance (GRC) team, or similar function.
▪ Standardized Operating Procedures (SOP) associated with IAC domain capabilities are well-documented and kept current by process owners.
▪ An Identity & Access Management (IAM) team, or similar function, is appropriately staffed and supported to implement and maintain IAC domain capabilities.
▪ Technology is leveraged to enhance the efficiency and accuracy of IAM operations (e.g., directory services, Authenticate, Authorize and Audit (AAA) solution).
▪ The entity's Governance, Risk & Compliance (GRC) team, or similar function, works with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with IAC domain capabilities to address Minimum Compliance Requirements (MCR) (e.g., applicable statutory, regulatory and/or contractual requirements) and Discretionary Security Requirements (DSR) (e.g., entity-required controls).
▪ An implemented and operational capability exists to separate privileged accounts between infrastructure environments to reduce the risk of a compromise in one infrastructure environment from laterally affecting other infrastructure environments.

Level 4 Quantitatively Controlled

Utilize SCR-CMM Level 3 criteria definitions:
▪ There are no defined Level 4 criteria, since it is reasonable to assume a quantitatively-controlled process is not necessary to operationalize this control.
▪ While it may be possible to develop “metrics-driven” capabilities for this control, the criteria would be organization-specific to define.

Level 5 Continuously Improving

Utilize SCR-CMM Level 3 or Level 4 (if available) criteria definitions:
▪ There are no defined Level 5 criteria, since it is reasonable to assume a continuously-improving process is not necessary to operationalize this control.
▪ Level 5 capabilities should be considered “world-class” where the control builds on Level 4 capabilities, but are continuously improving through Artificial Intelligence (AI) and/or Machine Learning (ML) technologies.
▪ While it may be possible to develop responsive capabilities for this control through the use of AI and/or ML technologies, the criteria would be organization-specific to define.
Dedicated Privileged Account

Description

Mechanisms exist to assign dedicated privileged user accounts to be used solely for duties requiring privileged access.

Possible Solutions & Considerations

Micro-Small Business (<10 staff) / BLS Firm Size Classes 1-2

∙ Use separate dedicated admin account for privileged tasks

Small Business (10-49 staff) / BLS Firm Size Classes 3-4

∙ Dedicated privileged account policy
∙ No daily use of admin accounts

Medium Business (50-249 staff) / BLS Firm Size Classes 5-6

∙ Formal dedicated privileged account policy
∙ Separate admin credentials from daily-use accounts

Large Business (250-999 staff) / BLS Firm Size Classes 7-8

∙ Enterprise PAM with dedicated privileged accounts (e.g., CyberArk, BeyondTrust)

Enterprise (> 1,000 staff) / BLS Firm Size Class 9

∙ Enterprise PAM platform with dedicated privileged accounts
∙ Privileged access workstations (PAW)
∙ Just-in-time access

SCR-CMM

Level 0 Not Performed

Practices are non-existent, based on the inability to demonstrate an implemented and operational capability. A reasonable person would conclude the control is not being performed.

Level 1 Performed Informally

Identification & Authentication (IAC) domain capabilities are ad hoc and inconsistent. Capability criteria associated with this control may include:
▪ Policies, standards & procedures associated with IAC domain capabilities provide limited coverage due to the depth and breadth of the existing documentation.
▪ Identity & Access Management (IAM)-related activities are decentralized (e.g., a localized/regionalized function) and uses non-standardized methods to implement secure, resilient and compliant practices.
▪ IAM controls are primarily administrative in nature (e.g., policies & standards) to manage accounts and permissions.
▪ IT and/or cybersecurity personnel identify and implement IAM cybersecurity and data protection controls that are appropriate to address applicable statutory, regulatory and contractual requirements.

Level 2 Planned Tracked

Identification & Authentication (IAC) capabilities are requirements-driven, but are not standardized across the entity (e.g., local/regional level consistency). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with IAC domain capabilities are formally documented and centrally-managed by the entity.
▪ Standardized Operating Procedures (SOP) associated with IAC domain capabilities are documented and maintained by process owners.
▪ IT and/or cybersecurity personnel work with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with IAC domain capabilities to address applicable statutory, regulatory and/or contractual requirements for Technology Assets, Applications, Services and/or Data (TAASD).
▪ Identity & Access Management (IAM)-related controls are primarily administrative and preventative in nature (e.g., policies, standards and procedures & guidelines) to enforce Logical Access Control (LAC).
▪ IAM may be a defined function (e.g., team or department) or assigned as an additional duty to existing IT and/or cybersecurity personnel to implement Role Based Access Control (RBAC) practices for the management of user, group and system accounts, including privileged accounts.
▪ A directory services technology is used to centrally manage identities and permissions with RBAC. Due to technical or business limitations, asset/process owners are empowered to operate a decentralized access control program for their specific Technology Assets, Applications and/or Services (TAAS) that cannot be integrated into directory services.
▪ Configuration management and IAM functions collaborate to ensure Secure Baseline Configurations (SBC) enforce “least privileges” on TAAS.

Level 3 Well Defined

Identification & Authentication (IAC) capabilities are standardized across the entity for applicability to People, Processes, Technologies, Data and/or Facilities (PPTDF) to ensure consistency for Technology Assets, Applications, Services and/or Data (TAASD). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with IAC domain capabilities are formally documented and centrally-managed by the entity's Governance, Risk & Compliance (GRC) team, or similar function.
▪ Standardized Operating Procedures (SOP) associated with IAC domain capabilities are well-documented and kept current by process owners.
▪ An Identity & Access Management (IAM) team, or similar function, is appropriately staffed and supported to implement and maintain IAC domain capabilities.
▪ Technology is leveraged to enhance the efficiency and accuracy of IAM operations (e.g., directory services, Authenticate, Authorize and Audit (AAA) solution).
▪ The entity's Governance, Risk & Compliance (GRC) team, or similar function, works with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with IAC domain capabilities to address Minimum Compliance Requirements (MCR) (e.g., applicable statutory, regulatory and/or contractual requirements) and Discretionary Security Requirements (DSR) (e.g., entity-required controls).
▪ An implemented and operational capability exists to assign dedicated privileged user accounts to be used solely for duties requiring privileged access.

Level 4 Quantitatively Controlled

Identification & Authentication (IAC) capabilities, in addition to being standardized across the entity and centrally managed to ensure consistency across Technology Assets, Applications, Services and/or Data (TAASD), efforts are metrics driven to provide sufficient insight for decision makers to predict optimal performance, ensure continued operations and/or identify areas for improvement. Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Applicable SCR-CMM Level 3 (Well Defined) capabilities are implemented and operational.
▪ Metrics reporting includes quantitative analysis of Key Performance Indicators (KPIs).
▪ Metrics reporting includes quantitative analysis of Key Risk Indicators (KRIs).
▪ Scope of metrics, KPIs and KRIs covers organization-wide cybersecurity and data protection controls, including functions performed by third-parties.
▪ Organizational leadership maintains a formal process to objectively review and respond to metrics, KPIs and KRIs (e.g., monthly or quarterly review).
▪ Based on metrics analysis, process improvement recommendations are submitted for review and are handled in accordance with change control processes.
▪ Business and technical stakeholders are involved in reviewing and approving proposed changes to evolve capabilities.

Level 5 Continuously Improving

Identification & Authentication (IAC) capabilities, in addition to being standardized across the entity and centrally managed to ensure consistency across Technology Assets, Applications, Services and/or Data (TAASD), efforts are metrics driven to provide sufficient insight for decision makers to predict optimal performance, ensure continued operations and/or identify areas for improvement. Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Applicable SCR-CMM Level 3 (Well Defined) capabilities are implemented and operational.
▪ Based on predictive analysis, process improvements are implemented according to “continuous improvement” practices that affect process changes.
▪ Stakeholders make time-sensitive decisions to support operational efficiency, which may include automated remediation actions via Artificial Intelligence (AI) or Machine Learning (ML) technologies.
Privileged Command Execution

Description

Mechanisms exist to ensure privilege change requests require additional levels of authentication.

Possible Solutions & Considerations

Micro-Small Business (<10 staff) / BLS Firm Size Classes 1-2

∙ Limit privileged commands to authorized admin accounts only

Small Business (10-49 staff) / BLS Firm Size Classes 3-4

∙ Policy restricting privileged command execution to authorized accounts

Medium Business (50-249 staff) / BLS Firm Size Classes 5-6

∙ Formal privileged command control policy
∙ Technical enforcement via sudo/RBAC

Large Business (250-999 staff) / BLS Firm Size Classes 7-8

∙ Enterprise PAM with privileged command controls
∙ Command-level authorization

Enterprise (> 1,000 staff) / BLS Firm Size Class 9

∙ Enterprise PAM platform with command-level controls and auditing (e.g., CyberArk)
∙ Just enough access (JEA)
∙ Full session recording

SCR-CMM

Level 0 Not Performed

Practices are non-existent, based on the inability to demonstrate an implemented and operational capability. A reasonable person would conclude the control is not being performed.

Level 1 Performed Informally

SCR-CMM Level 1 criteria definitions are not available for this control:
▪ A reasonable person would conclude this control requires a structured process.
▪ At this level of maturity, the "ad hoc" nature of performing a capability informally would indicate the intent of the control is not met due to a lack of consistency and formality.

Level 2 Planned Tracked

Identification & Authentication (IAC) capabilities are requirements-driven, but are not standardized across the entity (e.g., local/regional level consistency). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with IAC domain capabilities are formally documented and centrally-managed by the entity.
▪ Standardized Operating Procedures (SOP) associated with IAC domain capabilities are documented and maintained by process owners.
▪ IT and/or cybersecurity personnel work with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with IAC domain capabilities to address applicable statutory, regulatory and/or contractual requirements for Technology Assets, Applications, Services and/or Data (TAASD).
▪ Identity & Access Management (IAM)-related controls are primarily administrative and preventative in nature (e.g., policies, standards and procedures & guidelines) to enforce Logical Access Control (LAC).
▪ IAM may be a defined function (e.g., team or department) or assigned as an additional duty to existing IT and/or cybersecurity personnel to implement Role Based Access Control (RBAC) practices for the management of user, group and system accounts, including privileged accounts.
▪ A directory services technology is used to centrally manage identities and permissions with RBAC. Due to technical or business limitations, asset/process owners are empowered to operate a decentralized access control program for their specific Technology Assets, Applications and/or Services (TAAS) that cannot be integrated into directory services.
▪ Configuration management and IAM functions collaborate to ensure Secure Baseline Configurations (SBC) enforce “least privileges” on TAAS.

Level 3 Well Defined

Identification & Authentication (IAC) capabilities are standardized across the entity for applicability to People, Processes, Technologies, Data and/or Facilities (PPTDF) to ensure consistency for Technology Assets, Applications, Services and/or Data (TAASD). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with IAC domain capabilities are formally documented and centrally-managed by the entity's Governance, Risk & Compliance (GRC) team, or similar function.
▪ Standardized Operating Procedures (SOP) associated with IAC domain capabilities are well-documented and kept current by process owners.
▪ An Identity & Access Management (IAM) team, or similar function, is appropriately staffed and supported to implement and maintain IAC domain capabilities.
▪ Technology is leveraged to enhance the efficiency and accuracy of IAM operations (e.g., directory services, Authenticate, Authorize and Audit (AAA) solution).
▪ The entity's Governance, Risk & Compliance (GRC) team, or similar function, works with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with IAC domain capabilities to address Minimum Compliance Requirements (MCR) (e.g., applicable statutory, regulatory and/or contractual requirements) and Discretionary Security Requirements (DSR) (e.g., entity-required controls).
▪ An implemented and operational capability exists to ensure privilege change requests require additional levels of authentication.

Level 4 Quantitatively Controlled

Utilize SCR-CMM Level 3 criteria definitions:
▪ There are no defined Level 4 criteria, since it is reasonable to assume a quantitatively-controlled process is not necessary to operationalize this control.
▪ While it may be possible to develop “metrics-driven” capabilities for this control, the criteria would be organization-specific to define.

Level 5 Continuously Improving

Utilize SCR-CMM Level 3 or Level 4 (if available) criteria definitions:
▪ There are no defined Level 5 criteria, since it is reasonable to assume a continuously-improving process is not necessary to operationalize this control.
▪ Level 5 capabilities should be considered “world-class” where the control builds on Level 4 capabilities, but are continuously improving through Artificial Intelligence (AI) and/or Machine Learning (ML) technologies.
▪ While it may be possible to develop responsive capabilities for this control through the use of AI and/or ML technologies, the criteria would be organization-specific to define.
Manual Override

Description

Mechanisms exist to enable a manual override of the current account privileges to enable the timely response to unusual conditions without terminating the current session and establishing a new session as a higher-privileged user.

Possible Solutions & Considerations

Micro-Small Business (<10 staff) / BLS Firm Size Classes 1-2

∙ Document manual override procedures for automated systems

Small Business (10-49 staff) / BLS Firm Size Classes 3-4

∙ Manual override policy and procedure for automated access controls

Medium Business (50-249 staff) / BLS Firm Size Classes 5-6

∙ Formal manual override process with approval and audit trail

Large Business (250-999 staff) / BLS Firm Size Classes 7-8

∙ Enterprise manual override process with dual authorization and logging

Enterprise (> 1,000 staff) / BLS Firm Size Class 9

∙ Enterprise PAM with manual override workflows
∙ Dual control for override access
∙ Automated audit trail for all overrides

SCR-CMM

Level 0 Not Performed

Practices are non-existent, based on the inability to demonstrate an implemented and operational capability. A reasonable person would conclude the control is not being performed.

Level 1 Performed Informally

SCR-CMM Level 1 criteria definitions are not available for this control:
▪ A reasonable person would conclude this control requires a structured process.
▪ At this level of maturity, the "ad hoc" nature of performing a capability informally would indicate the intent of the control is not met due to a lack of consistency and formality.

Level 2 Planned Tracked

SCR-CMM Level 2 criteria definitions are not available for this control:
▪ A reasonable person would conclude a well-defined and standardized process is required.
▪ At this level of maturity, the “requirements-driven” nature of performing the control is focused on a localized and/or regionalized implementation, not uniform and consistent across the organization.
▪ Requirements are narrowly scoped for applicability and are primarily derived from compliance obligations (e.g., laws, regulations and contracts).

Level 3 Well Defined

Identification & Authentication (IAC) capabilities are standardized across the entity for applicability to People, Processes, Technologies, Data and/or Facilities (PPTDF) to ensure consistency for Technology Assets, Applications, Services and/or Data (TAASD). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with IAC domain capabilities are formally documented and centrally-managed by the entity's Governance, Risk & Compliance (GRC) team, or similar function.
▪ Standardized Operating Procedures (SOP) associated with IAC domain capabilities are well-documented and kept current by process owners.
▪ An Identity & Access Management (IAM) team, or similar function, is appropriately staffed and supported to implement and maintain IAC domain capabilities.
▪ Technology is leveraged to enhance the efficiency and accuracy of IAM operations (e.g., directory services, Authenticate, Authorize and Audit (AAA) solution).
▪ The entity's Governance, Risk & Compliance (GRC) team, or similar function, works with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with IAC domain capabilities to address Minimum Compliance Requirements (MCR) (e.g., applicable statutory, regulatory and/or contractual requirements) and Discretionary Security Requirements (DSR) (e.g., entity-required controls).
▪ An implemented and operational capability exists to enable a manual override of the current account privileges to enable the timely response to unusual conditions without terminating the current session and establishing a new session as a higher-privileged user.

Level 4 Quantitatively Controlled

Utilize SCR-CMM Level 3 criteria definitions:
▪ There are no defined Level 4 criteria, since it is reasonable to assume a quantitatively-controlled process is not necessary to operationalize this control.
▪ While it may be possible to develop “metrics-driven” capabilities for this control, the criteria would be organization-specific to define.

Level 5 Continuously Improving

Utilize SCR-CMM Level 3 or Level 4 (if available) criteria definitions:
▪ There are no defined Level 5 criteria, since it is reasonable to assume a continuously-improving process is not necessary to operationalize this control.
▪ Level 5 capabilities should be considered “world-class” where the control builds on Level 4 capabilities, but are continuously improving through Artificial Intelligence (AI) and/or Machine Learning (ML) technologies.
▪ While it may be possible to develop responsive capabilities for this control through the use of AI and/or ML technologies, the criteria would be organization-specific to define.

1.1 Reference

1.2 Utvrđeni zahtjevi

1.3 Povezani propisi

2. Utvrđeni zahtjevi

Zahtjevi
Izvor Zahtjev

3. Povezani propisi

Propisi
Izvor Regulativa
EULAW Članak 21. Kontrola pristupa

Članak 21.

Kontrola pristupa

Financijski subjekti u sklopu svoje kontrole pravâ upravljanja pristupom izrađuju, dokumentiraju i provode politiku koja sadržava sve sljedeće:

(a) 

dodjelu prava pristupa IKT imovini na temelju načela nužne informiranosti, nužne upotrebe i najmanjih povlastica, među ostalim za daljinski i hitni pristup;

(b) 

razdvajanje dužnosti kako bi se spriječio neopravdani pristup ključnim podacima ili kako bi se spriječila dodjela kombiniranih prava pristupa kojima se mogu zaobići kontrole;

(c) 

odredbu o odgovornosti korisnika, što uključuje maksimalno ograničavanje upotrebe generičkih i dijeljenih korisničkih računa i omogućivanje u svakom trenutku utvrđivanja identiteta korisnika koji u IKT sustavima izvršavaju pojedine aktivnosti;

(d) 

odredbu o ograničenjima pristupa IKT imovini, što uključuje utvrđivanje kontrola i alata za sprečavanje neovlaštenog pristupa;

(e) 

postupke za upravljanje računima kojima se dodjeljuju, mijenjaju ili opozivaju prava pristupa za korisničke i generičke račune, među ostalim generičke administratorske račune, što uključuje odredbu o svemu sljedećem:

i. 

dodjeli uloga i odgovornosti za dodjelu, preispitivanje i opoziv pravâ pristupa;

ii. 

dodjeli povlaštenog, hitnog i administratorskog pristupa na osnovi nužne informiranosti ili na ad hoc osnovi za sve IKT sustave;

iii. 

povlačenju pravâ pristupa bez nepotrebne odgode po prestanku radnog odnosa ili kad pristup više nije nužan;

iv. 

ažuriranju pravâ pristupa ako su potrebne promjene i barem jedanput godišnje za sve IKT sustave, osim IKT sustava kojima se podupiru ključne ili važne funkcije i barem svakih šest mjeseci za IKT sustave kojima se podupiru ključne ili važne funkcije;

(f) 

metode autentifikacije, što uključuje sve sljedeće:

i. 

primjenu metoda autentifikacije koje su razmjerne klasifikaciji utvrđenoj u skladu s člankom 8. stavkom 1. Uredbe (EU) 2022/2554 i ukupnom profilu rizičnosti IKT imovine te uzimajući u obzir vodeće prakse;

ii. 

upotrebu pouzdanih metoda autentifikacije u skladu s vodećim praksama i tehnikama za daljinski pristup mreži financijskog subjekta, za povlašteni pristup, za pristup IKT imovini kojom se podupiru ključne ili važne funkcije ili javno dostupnoj IKT imovini;

(g) 

mjere za kontrolu fizičkog pristupa, što uključuje:

i. 

utvrđivanje identiteta i evidentiranje fizičkih osoba koje su ovlaštene za pristup prostorima, podatkovnim centrima i područjima koje je financijski subjekt odredio kao osjetljiva, a u kojima se nalazi IKT imovina i informacijska imovina;

ii. 

dodjelu pravâ fizičkog pristupa ključnoj IKT imovini isključivo ovlaštenim osobama, u skladu s načelima nužne informiranosti i najmanjih povlastica te na ad hoc osnovi;

iii. 

praćenje fizičkog pristupa prostorima, podatkovnim centrima i područjima koje je financijski subjekt odredio kao osjetljiva, a u kojima se nalaze IKT imovina i informacijska imovina;

iv. 

preispitivanje pravâ fizičkog pristupa kako bi se pravodobno opozvala prava pristupa koja nisu nužna.

Za potrebe točke (e) podtočke i. financijski subjekti utvrđuju razdoblje čuvanja, pri čemu uzimaju u obzir ciljeve u području poslovanja i informacijske sigurnosti, razloge evidentiranja događaja u evidenciji i rezultate procjene IKT rizika.

Za potrebe točke (e) podtočke ii. financijski subjekti, ako je moguće, upotrebljavaju zasebne račune za obavljanje administrativnih zadaća u IKT sustavima. Ako je izvedivo i primjereno, financijski subjekti uvode automatizirana rješenja za upravljanje povlaštenim pristupom.

Za potrebe točke (g) podtočke i. utvrđivanje identiteta i evidentiranje razmjerni su važnosti prostora, podatkovnih centara, područja određenih kao osjetljivih i ključnosti operacija ili IKT sustava koji se u njima nalaze.

Za potrebe točke (g) podtočke iii. praćenje je razmjerno klasifikaciji utvrđenoj u skladu s člankom 8. stavkom 1. Uredbe (EU) 2022/2554 i ključnosti područja kojem se pristupa.

EULAW Članak 33. Kontrola pristupa

Članak 33.

Kontrola pristupa

Financijski subjekti iz članka 16. stavka 1. Uredbe (EU) 2022/2554 izrađuju, dokumentiraju i provode postupke za kontrolu logičkog i fizičkog pristupa te primjenjuju, prate i periodički preispituju te postupke. Ti postupci sadržavaju sljedeće elemente kontrole logičkog i fizičkog pristupa:

(a) 

pravima pristupa informacijskoj imovini, IKT imovini i funkcijama koje one podupiru te pravima pristupa ključnim lokacijama poslovanja financijskog subjekta upravlja se na temelju načela nužne informiranosti, nužne upotrebe i najmanjih povlastica, među ostalim za daljinski i hitni pristup;

(b) 

odgovornost korisnika, kojom se omogućuje utvrđivanje identiteta korisnika koji izvršavaju pojedine radnje u IKT sustavima;

(c) 

postupke za upravljanje računima kojima se dodjeljuju, mijenjaju ili opozivaju prava pristupa za korisničke i generičke račune, među ostalim generičke administratorske račune;

(d) 

metode autentifikacije razmjerne klasifikaciji iz članka 30. stavka 1. i ukupnom profilu rizičnosti IKT imovine, koje se temelje na vodećim praksama;

(e) 

prava pristupa periodički se preispituju i povlače kad više nisu potrebna.

Za potrebe točke (c) financijski subjekt dodjeljuje povlašteni, hitni i administratorski pristup na osnovi nužne informiranosti ili na ad hoc osnovi za sve IKT sustave te se on evidentira u skladu s člankom 34. prvim stavkom točkom (f).

Za potrebe točke (d) financijski subjekti primjenjuju pouzdane metode autentifikacije koje se temelje na vodećim praksama za daljinski pristup mreži financijskih subjekata, povlašteni pristup i pristup IKT imovini kojom se podupiru ključne ili važne funkcije koje su javno dostupne.

Povezani zadaci

Poveznice
Vrsta poveznice Zadatak
is related to Annual
is related to relative Control Weighting = 10
is related to Technology
is related to Protect
is related to SCRM Focus Tier 2 OPERATIONAL
is related to SCRM Focus Tier 3 TACTICAL
blocks Loss of Accountability / Attribution
blocks Excessive or Unauthorized Privilege
blocks Unauthorized Privilege Elevation
blocks Unauthorized Access
blocks Loss, Theft or Damage of Assets
blocks Unauthorized Modification / Loss of System Integrity
blocks Unauthorized Retention / Inability to Dispose of Data
blocks Business / Service Interruption
blocks Data Loss / Integrity Compromise
blocks Reduced Operational Productivity
blocks System / Data Compromise (Technical Vector)
blocks Revenue Loss
blocks Contractual Default / Termination
blocks Loss of Competitive Advantage
blocks Reputational Harm / Loss of Stakeholder Trust
blocks Regulatory / Legal / Contractual Financial Liability
blocks Exposure from Unaddressed Vulnerabilities
blocks System / Service Compromise
blocks Failure to Support Business / Mission Objectives
blocks Unaddressed Security / Compliance Exposure
blocks Unperformed / Unowned Control Responsibilities
blocks Uncontrolled Internal Security / Privacy Exposure
blocks Uncontrolled Third-Party Security / Privacy Exposure
blocks Lack of oversight of internal controls
blocks Lack of oversight of third-party controls
blocks Harm from Illegal, Abusive or Unsafe Content / Conduct
blocks Loss of Investigative / Evidentiary Capability
blocks Delayed Containment / Increased Incident Impact
blocks Incident Persistence / Recurrence
blocks Incident Response / Recovery Cost
blocks Undetected / Delayed Detection of Adverse Activity
blocks Third-Party Cybersecurity Compromise / Exposure
blocks Third-Party Physical Security Disruption / Exposure
blocks Sub-Tier / Fourth-Party Supply Chain Exposure
blocks Third-Party Legal / Compliance Exposure
blocks Harm from Unauthorized / Unintended Product or Service Use
blocks Third-Party Dependency Failure
blocks OS Credential Dumping
blocks LSASS Memory
blocks Security Account Manager
blocks NTDS
blocks LSA Secrets
blocks Cached Domain Credentials
blocks DCSync
blocks Proc Filesystem
blocks /etc/passwd and /etc/shadow
blocks Remote Services
blocks Remote Desktop Protocol
blocks SSH
blocks Cloud Services
blocks Direct Cloud VM Connections
blocks Network Sniffing
blocks Software Deployment Tools
blocks Valid Accounts
blocks Domain Accounts
blocks Cloud Accounts
blocks Additional Cloud Credentials
blocks Additional Email Delegate Permissions
blocks Additional Cloud Roles
blocks SSH Authorized Keys
blocks Additional Container Cluster Roles
blocks Brute Force
blocks Password Guessing
blocks Password Cracking
blocks Password Spraying
blocks Credential Stuffing
blocks Multi-Factor Authentication Interception
blocks Email Collection
blocks Remote Email Collection
blocks External Remote Services
blocks Create Account
blocks Local Account
blocks Domain Account
blocks Cloud Account
blocks Exploitation for Credential Access
blocks Steal Application Access Token
blocks Data from Cloud Storage
blocks Steal Web Session Cookie
blocks Pass the Ticket
blocks Unsecured Credentials
blocks Credentials In Files
blocks Credentials in Registry
blocks Private Keys
blocks Group Policy Preferences
blocks Credentials from Password Stores
blocks Keychain
blocks Securityd Memory
blocks Windows Credential Manager
blocks Password Managers
blocks Modify Authentication Process
blocks Domain Controller Authentication
blocks Pluggable Authentication Modules
blocks Network Device Authentication
blocks Reversible Encryption
blocks Conditional Access Policies
blocks Steal or Forge Kerberos Tickets
blocks Golden Ticket
blocks Silver Ticket
blocks Kerberoasting
blocks AS-REP Roasting
blocks Ccache Files
blocks SSH Hijacking
blocks Network Boundary Bridging
blocks Network Address Translation Traversal
blocks Modify System Image
blocks Patch System Image
blocks Downgrade System Image
blocks Multi-Factor Authentication Request Generation
blocks Steal or Forge Authentication Certificates
is related to Quarterly
blocks Identity Compromise / Impersonation
blocks Fraud / Theft / Direct Financial Loss
blocks Loss of Confidentiality
blocks Loss of Data Integrity
blocks Loss of Data / Service Availability
blocks Drought & Water Shortage
blocks Earthquakes
blocks Fire & Wildfires
blocks Floods
blocks Hurricanes & Tropical Storms
blocks Landslides & Debris Flow
blocks Pandemic (Disease) Outbreaks
blocks Severe Weather
blocks Space Weather
blocks Thunderstorms & Lightning
blocks Tornadoes
blocks Tsunamis
blocks Volcanoes
blocks Winter Storms & Extreme Cold
blocks Malicious Cyber Activity
blocks Dysfunctional Management Practices
blocks Human Error
blocks Technical / Mechanical Failure
blocks Fraud, Corruption and/or Intentional Criminal Conduct
blocks Conflict of Interest (COI) / Undue Influence / Insider Misconduct
blocks OPS-34.02B
blocks IAM-01.02B
blocks IAM-04.05B
blocks IAM-06.01B
blocks IAM-06.02B
blocks IAM-06.04AC
blocks PSS-01.02B
blocks PSS-05.02B
blocks PSS-12.02AC
is blocked by IAC-10 Privileged Account Management (PAM) – Assessment Procedure
blocks 03.01.06 Least Privilege – Privileged Accounts
blocks 03.01.07 Least Privilege – Privileged Functions
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