Article 7 Significant incidents with regard to cloud computing service providers

a cloud computing service provided is completely unavailable for more than 30 minutes;

the availability of a cloud computing service of a provider is limited for more than 5 % of the cloud computing service’s users in the Union, or for more than 1 million of the cloud computing service’s users in the Union, whichever number is smaller, for a duration of more than one hour;

the integrity, confidentiality or authenticity of stored, transmitted or processed data related to the provision of a cloud computing service is compromised as a result of a suspectedly malicious action,

the integrity, confidentiality or authenticity of stored, transmitted or processed data related to the provision of a cloud computing service is compromised with an impact on more than 5 % of that cloud computing service’s users in the Union, or on more than 1 million of that cloud computing service’s users in the Union, whichever number is smaller.