+OPS-20 Managing Incidents - Implementation
---+OPS-20.01B

OPS-20 Managing Incidents - Implementation

1. Panoramica

Titolo	Standard
OPS-20.01B	The cloud service provider identifies, records, classifies, prioritises, and addresses incidents according to the policies and procedures for the identification and management of incidents and crashes (cf. OPS-19).

1.1 Riferimenti

1.2 Requisiti identificati

1.3 Regolamentazioni correlate

2. Requisiti identificati

Requisiti
Fonte	Requisito

3. Regolamentazioni correlate

Regolamentazioni
Fonte	Regolamentazione

BSI -
EN: Publications of the Bundesamt für Sicherheit in der Informationstechnik (BSI, Federal Office for Information Security), https://www.bsi.bund.de/. This is not an official BSI website. Only the versions published by the BSI are authoritative.
- Cloud Computing Compliance Criteria Catalogue C5:2026: © BSI, licensed under CC BY-ND 4.0; content unchanged, converted into the GRCA format.
- Criteria Catalogue C3A – Criteria enabling Cloud Computing Autonomy: © BSI, licensed under CC BY-ND 4.0; content unchanged, converted into the GRCA format.
- Cloud Computing Compliance Criteria Catalogue C5:2020: © BSI, licensed under CC BY 4.0 according to the BSI C5 FAQ; converted into the GRCA format.
DE: Veröffentlichungen des Bundesamts für Sicherheit in der Informationstechnik (BSI), https://www.bsi.bund.de/. Kein amtlicher Auftritt des BSI. Maßgeblich sind allein die vom BSI veröffentlichten Fassungen.
- Kriterienkatalog Cloud Computing C5:2026, englische Fassung: © BSI, lizenziert unter CC BY-ND 4.0; Inhalt unverändert, in das GRCA-Format umgewandelt.
- Kriterienkatalog C3A – Criteria enabling Cloud Computing Autonomy: © BSI, lizenziert unter CC BY-ND 4.0; Inhalt unverändert, in das GRCA-Format umgewandelt.
- Kriterienkatalog Cloud Computing C5:2020, englische Fassung: © BSI, lizenziert unter CC BY 4.0 laut C5-FAQ des BSI; in das GRCA-Format umgewandelt.