Cloud services must be adequately integrated into an organisation's IT infrastructure. If the persons in charge do not implement this sufficiently, users may not be able to fully access the cloud services that have been commissioned. The cloud services may thus not deliver the required and agreed performance, or they may not be accessible (or only to a limited extent). This can slow down business processes or cause them to fail altogether. If cloud services are improperly integrated into an organisation's in-house IT, this can also lead to serious vulnerabilities.