Outsourcing service providers normally have numerous different customers that rely on the same resources, such as IT systems, networks, or personnel. If the IT systems and data of the different outsourcing customers are not separated with a sufficient level of security, there is the risk that one customer may access the area of another. Furthermore, there might be conflicts of interest on the part of an outsourcing service provider if comparable resource requirements must be met simultaneously. If the respective outsourcing customers are also competitors, this can be particularly problematic.
- BSI -
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