DER.2.1.A5 Remedial Action in Connection with Security incidents [IT Operation Department] (B)
In order for a security incident to be remedied successfully, the person responsible MUST initially contain the problem and find the cause. They MUST then select the safeguards necessary to fix the problem. The head of the IT Operation Department MUST approve the safeguards before they are implemented. The cause MUST then be eliminated and a secure state established. There MUST be a current list of internal and external security experts who may be consulted in the event of security incidents to answer questions from the subject areas involved. Secure communication methods with these internal and external entities MUST be established.
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