If organisations are dependent on service providers, this can quickly lead to interruptions in their operational continuity if an outsourcing service provider or a supplier are partially or completely unavailable. For example, if supplier is no longer able to provide a certain material that is needed for production, the entire production operation may be at risk. The failure of a cloud or e-mail service provider can also severely restrict or even completely interrupt an organisation's own operations. This endangers critical business processes and specialised tasks in particular.