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+Article 11 6. |
Article 11 6.Member States shall ensure, in respect of disagreements referred to in Article 6(3), that measures are taken to:
(a)
establish a procedure for resolving disagreements between the airport managing body and the airport users;
(b)
determine the conditions under which a disagreement may be brought to the independent supervisory authority. The authority shall, in particular, dismiss complaints which it deems are not properly justified or adequately documented; and
(c)
determine the criteria against which disagreements will be assessed for resolution. These procedures, conditions and criteria shall be non-discriminatory, transparent and objective. 1. Panoramica
1.1 Riferimenti1.2 Requisiti identificati1.3 Standard correlati2. Requisiti identificati
3. Standard correlati
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