Article 12

Single information points shall make appropriate digital tools available, such as in the form of web portals, databases, digital platforms or digital applications, to enable the online exercise of all the rights and the compliance with all the obligations set out in this Regulation.

Member States may interconnect, or fully or partially integrate, several existing or newly developed digital tools supporting the single information points referred to in paragraph 1, as appropriate, in order to avoid duplication of digital tools.

Member States shall set out a single national digital entry point, consisting of a common user interface to ensure seamless access to the digitalised single information points.

Member States shall ensure adequate technical, financial and human resources to support the roll-out and the digitalisation of single information points.