+Incident Handling
---+Correlation with External Organizations

Incident Handling

Description

Mechanisms exist to cover:
(1) Preparation;
(2) Automated event detection or manual incident report intake;
(3) Analysis;
(4) Containment;
(5) Eradication; and
(6) Recovery.

Possible Solutions & Considerations

Micro-Small Business (<10 staff) / BLS Firm Size Classes 1-2

∙ Incident Response Plan (IRP)

Small Business (10-49 staff) / BLS Firm Size Classes 3-4

∙ Incident Response Plan (IRP)

Medium Business (50-249 staff) / BLS Firm Size Classes 5-6

∙ Integrated Incident Response Program (IIRP)
∙ ITIL 4 (https://axelos.com) ∙ Incident and problem management

Large Business (250-999 staff) / BLS Firm Size Classes 7-8

∙ Integrated Incident Response Program (IIRP)
∙ ITIL 4 (https://axelos.com) ∙ Incident and problem management

Enterprise (> 1,000 staff) / BLS Firm Size Class 9

∙ Integrated Incident Response Program (IIRP)
∙ ITIL 4 (https://axelos.com) ∙ Incident and problem management

SCR-CMM

Level 0 Not Performed

Practices are non-existent, based on the inability to demonstrate an implemented and operational capability. A reasonable person would conclude the control is not being performed.

Level 1 Performed Informally

SCR-CMM Level 1 criteria definitions are not available for this control:
▪ A reasonable person would conclude this control requires a structured process.
▪ At this level of maturity, the "ad hoc" nature of performing a capability informally would indicate the intent of the control is not met due to a lack of consistency and formality.

Level 2 Planned Tracked

Incident Response (IRO) capabilities are requirements-driven, but are not standardized across the entity (e.g., local/regional level consistency). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with IRO domain capabilities are formally documented and centrally-managed by the entity.
▪ Standardized Operating Procedures (SOP) associated with DCH domain capabilities are documented and maintained by process owners.
▪ IT and/or cybersecurity personnel work with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with IRO domain capabilities to address applicable statutory, regulatory and/or contractual requirements for Technology Assets, Applications, Services and/or Data (TAASD).
▪ Incident response-related controls are primarily administrative and preventative in nature (e.g., policies, standards and procedures & guidelines).
▪ Incident response management may be a defined function (e.g., team or department) or assigned as an additional duty to existing IT and/or cybersecurity personnel.
▪ IT and/or cybersecurity personnel operate an incident response capability using a documented and tested Incident Response Plan (IRP) to facilitate incident management operations that cover preparation, detection and analysis, containment, eradication and recovery.
▪ IT and/or cybersecurity personnel facilitate prompt response to suspected or confirmed security incidents, including timely notification to affected stakeholders.
▪ IT and/or cybersecurity personnel operate facilitate basic forensic investigations in the event of a suspected or confirmed security incident.
▪ The IRP contains eDiscovery processes to support Federal Rules of Civil Procedure (FRCP) requirements for eDiscovery practices.
▪ IT personnel support incident response operations by provisioning and deprovisioning incident responders with temporary emergency accounts.

Level 3 Well Defined

Incident Response (IRO) capabilities are standardized across the entity for applicability to People, Processes, Technologies, Data and/or Facilities (PPTDF) to ensure consistency for Technology Assets, Applications, Services and/or Data (TAASD). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with IRO domain capabilities are formally documented and centrally-managed by the entity's Governance, Risk & Compliance (GRC) team, or similar function.
▪ Cybersecurity personnel operate an incident response capability using a documented and tested Incident Response Plan (IRP) to facilitate incident management operations that cover preparation, detection and analysis, containment, eradication and recovery.
▪ An incident response team, or similar function, is appropriately staffed and supported to implement and maintain IRO domain capabilities.
▪ Technology is leveraged to enhance the efficiency and accuracy of incident response operations (e.g., incident management software).
▪ The entity's Governance, Risk & Compliance (GRC) team, or similar function, works with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with IRO domain capabilities to address Minimum Compliance Requirements (MCR) (e.g., applicable statutory, regulatory and/or contractual requirements) and Discretionary Security Requirements (DSR) (e.g., entity-required controls).
▪ An implemented and operational capability exists to cover:
(1) Preparation;
(2) Automated event detection or manual incident report intake;
(3) Analysis;
(4) Containment;
(5) Eradication; and
(6) Recovery.

Level 4 Quantitatively Controlled

Incident Response (IRO) capabilities, in addition to being standardized across the entity and centrally managed to ensure consistency across Technology Assets, Applications, Services and/or Data (TAASD), efforts are metrics driven to provide sufficient insight for decision makers to predict optimal performance, ensure continued operations and/or identify areas for improvement. Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Applicable SCR-CMM Level 3 (Well Defined) capabilities are implemented and operational.
▪ Metrics reporting includes quantitative analysis of Key Performance Indicators (KPIs).
▪ Metrics reporting includes quantitative analysis of Key Risk Indicators (KRIs).
▪ Scope of metrics, KPIs and KRIs covers organization-wide cybersecurity and data protection controls, including functions performed by third-parties.
▪ Organizational leadership maintains a formal process to objectively review and respond to metrics, KPIs and KRIs (e.g., monthly or quarterly review).
▪ Based on metrics analysis, process improvement recommendations are submitted for review and are handled in accordance with change control processes.
▪ Business and technical stakeholders are involved in reviewing and approving proposed changes to evolve capabilities.

Level 5 Continuously Improving

Utilize SCR-CMM Level 3 or Level 4 (if available) criteria definitions:
▪ There are no defined Level 5 criteria, since it is reasonable to assume a continuously-improving process is not necessary to operationalize this control.
▪ Level 5 capabilities should be considered “world-class” where the control builds on Level 4 capabilities, but are continuously improving through Artificial Intelligence (AI) and/or Machine Learning (ML) technologies.
▪ While it may be possible to develop responsive capabilities for this control through the use of AI and/or ML technologies, the criteria would be organization-specific to define.

1. Panoramica

Correlation with External Organizations

Description

Mechanisms exist to coordinate with approved third-parties to achieve a cross-organization perspective on incident awareness and more effective incident responses.

Possible Solutions & Considerations

Micro-Small Business (<10 staff) / BLS Firm Size Classes 1-2

∙ Basic incident response plan
∙ Designate incident response contact

Small Business (10-49 staff) / BLS Firm Size Classes 3-4

∙ Documented incident response plan
∙ Incident log
∙ Designated IR team

Medium Business (50-249 staff) / BLS Firm Size Classes 5-6

∙ Formal incident response program
∙ IR playbooks
∙ Tabletop exercises

Large Business (250-999 staff) / BLS Firm Size Classes 7-8

∙ Enterprise incident response program
∙ 24/7 SOC monitoring
∙ SOAR platform

Enterprise (> 1,000 staff) / BLS Firm Size Class 9

∙ Enterprise SOC with SIEM/SOAR (e.g., Splunk SOAR, Palo Alto XSOAR)
∙ IR retainer
∙ Threat hunting

SCR-CMM

Level 0 Not Performed

Practices are non-existent, based on the inability to demonstrate an implemented and operational capability. A reasonable person would conclude the control is not being performed.

Level 1 Performed Informally

SCR-CMM Level 1 criteria definitions are not available for this control:
▪ A reasonable person would conclude this control requires a structured process.
▪ At this level of maturity, the "ad hoc" nature of performing a capability informally would indicate the intent of the control is not met due to a lack of consistency and formality.

Level 2 Planned Tracked

SCR-CMM Level 2 criteria definitions are not available for this control:
▪ A reasonable person would conclude a well-defined and standardized process is required.
▪ At this level of maturity, the “requirements-driven” nature of performing the control is focused on a localized and/or regionalized implementation, not uniform and consistent across the organization.
▪ Requirements are narrowly scoped for applicability and are primarily derived from compliance obligations (e.g., laws, regulations and contracts).

Level 3 Well Defined

Incident Response (IRO) capabilities are standardized across the entity for applicability to People, Processes, Technologies, Data and/or Facilities (PPTDF) to ensure consistency for Technology Assets, Applications, Services and/or Data (TAASD). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with IRO domain capabilities are formally documented and centrally-managed by the entity's Governance, Risk & Compliance (GRC) team, or similar function.
▪ Cybersecurity personnel operate an incident response capability using a documented and tested Incident Response Plan (IRP) to facilitate incident management operations that cover preparation, detection and analysis, containment, eradication and recovery.
▪ An incident response team, or similar function, is appropriately staffed and supported to implement and maintain IRO domain capabilities.
▪ Technology is leveraged to enhance the efficiency and accuracy of incident response operations (e.g., incident management software).
▪ The entity's Governance, Risk & Compliance (GRC) team, or similar function, works with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with IRO domain capabilities to address Minimum Compliance Requirements (MCR) (e.g., applicable statutory, regulatory and/or contractual requirements) and Discretionary Security Requirements (DSR) (e.g., entity-required controls).
▪ An implemented and operational capability exists to coordinate with approved third-parties to achieve a cross-organization perspective on incident awareness and more effective incident responses.

Level 4 Quantitatively Controlled

Utilize SCR-CMM Level 3 criteria definitions:
▪ There are no defined Level 4 criteria, since it is reasonable to assume a quantitatively-controlled process is not necessary to operationalize this control.
▪ While it may be possible to develop “metrics-driven” capabilities for this control, the criteria would be organization-specific to define.

Level 5 Continuously Improving

Utilize SCR-CMM Level 3 or Level 4 (if available) criteria definitions:
▪ There are no defined Level 5 criteria, since it is reasonable to assume a continuously-improving process is not necessary to operationalize this control.
▪ Level 5 capabilities should be considered “world-class” where the control builds on Level 4 capabilities, but are continuously improving through Artificial Intelligence (AI) and/or Machine Learning (ML) technologies.
▪ While it may be possible to develop responsive capabilities for this control through the use of AI and/or ML technologies, the criteria would be organization-specific to define.

1.1 Riferimenti

1.2 Requisiti identificati

1.3 Regolamentazioni correlate

2. Requisiti identificati

Requisiti

3. Regolamentazioni correlate

Regolamentazioni
EULAW Articolo 22 Politica di gestione degli incidenti connessi alle TIC

Articolo 22

Politica di gestione degli incidenti connessi alle TIC

Nell’ambito dei meccanismi per individuare le attività anomale, compresi i problemi di prestazione della rete delle TIC e gli incidenti connessi alle TIC, le entità finanziarie elaborano, documentano e attuano una politica relativa agli incidenti connessi alle TIC attraverso la quale:

a) 

documentano il processo di gestione degli incidenti connessi alle TIC di cui all’articolo 17 del regolamento (UE) 2022/2554;

b) 

stilano un elenco dei pertinenti contatti con le funzioni interne e i portatori di interessi esterni che sono direttamente coinvolti nella sicurezza delle operazioni riguardanti le TIC, anche per quanto riguarda:

i) 

l’individuazione e il monitoraggio delle minacce informatiche;

ii) 

l’individuazione di attività anomale;

iii) 

la gestione delle vulnerabilità;

c) 

definiscono, attuano e gestiscono meccanismi tecnici, organizzativi e operativi per supportare il processo di gestione degli incidenti connessi alle TIC, compresi i meccanismi per consentire una tempestiva individuazione di attività e comportamenti anomali conformemente all’articolo 23 del presente regolamento;

▼C1

d) 

conservano tutte le prove relative agli incidenti connessi alle TIC per un periodo non superiore a quello necessario per le finalità per cui i dati sono raccolti, commisurato alla criticità delle funzioni commerciali interessate, dei processi di supporto e dei patrimoni informativi e delle risorse TIC, conformemente all’articolo 8, paragrafo 2, del regolamento delegato (UE) 2024/1772 della Commissione ( 2 ) e a qualsiasi obbligo di conservazione applicabile ai sensi del diritto dell’Unione;

▼B

e) 

definiscono e attuano meccanismi di analisi degli incidenti significativi o ricorrenti connessi alle TIC e degli schemi relativi al numero e al verificarsi di incidenti connessi alle TIC.

Ai fini della lettera d), le entità finanziarie conservano le prove di cui alla stessa lettera in modo sicuro.
EULAW Articolo 23 Individuazione di attività anomale e criteri per l’individuazione degli incidenti connessi alle TIC e la risposta agli stessi
-
EULAW Articolo 31 Gestione dei rischi informatici
-
EULAW Articolo 9 Protezione e prevenzione
-
EULAW Articolo 14 Comunicazione
-
EULAW Articolo 18 Classificazione degli incidenti connessi alle TIC e delle minacce informatiche
-
EULAW Articolo 21 Misure di gestione dei rischi di cibersicurezza
-
EULAW Articolo 23 Obblighi di segnalazione
-
EULAW Articolo 9 Protezione e prevenzione
-
EULAW Articolo 14 Comunicazione
-
EULAW Articolo 18 Classificazione degli incidenti connessi alle TIC e delle minacce informatiche
-
EULAW Articolo 21 Misure di gestione dei rischi di cibersicurezza
-
EULAW Articolo 23 Obblighi di segnalazione
-
EULAW Articolo 9 4

4.   All’interno del quadro per la gestione dei rischi informatici di cui all’articolo 6, paragrafo 1, le entità finanziarie:

a)

elaborano e documentano una politica di sicurezza dell’informazione che definisce le norme per tutelare la disponibilità, l’autenticità, l’integrità e la riservatezza dei dati, dei patrimoni informativi e delle risorse TIC, compresi quelli dei loro clienti, se del caso;

b)

seguendo un approccio basato sul rischio, realizzano una solida struttura di gestione della rete e delle infrastrutture impiegando tecniche, metodi e protocolli adeguati, che possono includere l’applicazione di meccanismi automatizzati, per isolare i patrimoni informativi colpiti in caso di attacchi informatici;

c)

attuano politiche che limitano l’accesso fisico o logico ai patrimoni informativi e alle risorse TIC unicamente a quanto è necessario per funzioni e attività legittime e approvate, e stabiliscono a tale scopo una serie di politiche, procedure e controlli concernenti i diritti di accesso e garantiscono una solida amministrazione degli stessi;

d)

attuano politiche e protocolli riguardanti robusti meccanismi di autenticazione, basati su norme pertinenti e sistemi di controllo dedicati, e misure di protezione delle chiavi crittografiche di cifratura dei dati sulla scorta dei risultati di processi approvati per la classificazione dei dati e la valutazione dei rischi informatici;

e)

attuano politiche, procedure e controlli documentati per la gestione delle modifiche delle TIC, comprese le modifiche apportate a componenti software, hardware e firmware, sistemi o parametri di sicurezza, che adottano un approccio basato sulla valutazione del rischio e sono parte integrante del processo complessivo di gestione delle modifiche dell’entità finanziaria, in modo che tutte le modifiche apportate ai sistemi di TIC siano registrate, testate, valutate, approvate, attuate e verificate in maniera controllata;

f)

si dotano di politiche documentate, idonee ed esaustive in materia di correzioni ed aggiornamenti.

Ai fini della lettera b) del primo comma, le entità finanziarie progettano l’infrastruttura di connessione di rete in modo che sia possibile isolarla o segmentarla istantaneamente, al fine di ridurre al minimo e prevenire il contagio, soprattutto per i processi finanziari interconnessi.

Ai fini della lettera e) del primo comma, il processo di gestione delle modifiche delle TIC è approvato da linee di gestione adeguate e comprende protocolli specifici in essere.
EULAW Articolo 14 1

1.   All’interno del quadro per la gestione dei rischi informatici di cui all’articolo 6, paragrafo 1, le entità finanziarie predispongono piani di comunicazione delle crisi che consentano una divulgazione responsabile di informazioni riguardanti, almeno, gravi incidenti connessi alle TIC o vulnerabilità ai clienti e alle controparti nonché al pubblico, a seconda dei casi.
EULAW Articolo 14 2

2.   All’interno del quadro per la gestione dei rischi informatici, le entità finanziarie attuano politiche di comunicazione per il personale interno e per i portatori di interessi esterni. Le politiche di comunicazione per il personale tengono conto dell’esigenza di operare un distinguo tra il personale coinvolto nella gestione dei rischi informatici, in particolare il personale responsabile della risposta e del ripristino, e il personale che è necessario informare.
EULAW Articolo 14 3

3.   Nell’entità finanziaria vi è almeno una persona incaricata di attuare la strategia di comunicazione per gli incidenti connessi alle TIC e assolvere a tal fine la funzione di informazione al pubblico e ai media.
EULAW Articolo 18 1

1.   Le entità finanziarie classificano gli incidenti connessi alle TIC e ne determinano l’impatto in base ai criteri seguenti:

a)

il numero e/o la rilevanza di clienti o controparti finanziarie interessati e, ove applicabile, la quantità o il numero di transazioni interessate dall’incidente connesso alle TIC e il fatto che tale incidente abbia provocato o meno un impatto reputazionale;

b)

la durata dell’incidente connesso alle TIC, compreso il periodo di inattività del servizio;

c)

l’estensione geografica dell’incidente connesso alle TIC, con riferimento alle aree colpite, in particolare se interessa più di due Stati membri;

d)

le perdite di dati derivanti dall’incidente connesso alle TIC, in relazione alla disponibilità, autenticità, integrità o riservatezza dei dati;

e)

la criticità dei servizi colpiti, comprese le operazioni dell’entità finanziaria;

f)

l’impatto economico dell’incidente connesso alle TIC — in particolare le perdite e i costi diretti e indiretti — in termini sia assoluti che relativi.
EULAW Articolo 18 2

2.   Le entità finanziarie classificano le minacce informatiche come significative in base alla criticità dei servizi a rischio, comprese le operazioni dell’entità finanziaria, il numero e/o la rilevanza di clienti o controparti finanziarie interessati e l’estensione geografica delle aree a rischio.

Ticket collegati

Collegamenti
is related to Annual
is related to relative Control Weighting = 09
is related to Process
is related to Respond
is related to SCRM Focus Tier 2 OPERATIONAL
is related to SCRM Focus Tier 3 TACTICAL
blocks Loss of Accountability / Attribution
blocks Excessive or Unauthorized Privilege
blocks Unauthorized Privilege Elevation
blocks Unauthorized Access
blocks Loss, Theft or Damage of Assets
blocks Unauthorized Modification / Loss of System Integrity
blocks Business / Service Interruption
blocks Data Loss / Integrity Compromise
blocks Reduced Operational Productivity
blocks System / Data Compromise (Technical Vector)
blocks System / Data Compromise (Non-Technical Vector)
blocks Revenue Loss
blocks Contractual Default / Termination
blocks Loss of Competitive Advantage
blocks Reputational Harm / Loss of Stakeholder Trust
blocks Regulatory / Legal / Contractual Financial Liability
blocks Exposure from Unaddressed Vulnerabilities
blocks System / Service Compromise
blocks Failure to Support Business / Mission Objectives
blocks Unaddressed Security / Compliance Exposure
blocks Unperformed / Unowned Control Responsibilities
blocks Uncontrolled Internal Security / Privacy Exposure
blocks Uncontrolled Third-Party Security / Privacy Exposure
blocks Lack of oversight of internal controls
blocks Lack of oversight of third-party controls
blocks Loss of Investigative / Evidentiary Capability
blocks Delayed Containment / Increased Incident Impact
blocks Incident Persistence / Recurrence
blocks Incident Response / Recovery Cost
blocks Undetected / Delayed Detection of Adverse Activity
blocks Lack of a security-minded workforce
blocks Third-Party Cybersecurity Compromise / Exposure
blocks Third-Party Physical Security Disruption / Exposure
blocks Sub-Tier / Fourth-Party Supply Chain Exposure
blocks Third-Party Legal / Compliance Exposure
blocks Harm from Unauthorized / Unintended Product or Service Use
blocks Third-Party Dependency Failure
is related to relative Control Weighting = 10
is related to SCRM Focus Tier 1 STRATEGIC
blocks Inability to Demonstrate Due Diligence / Due Care
blocks Recovery Failure / Unacceptable Recovery Delay
blocks OT Safety / Process Availability Failure
blocks Loss of Confidentiality
blocks Loss of Data Integrity
blocks Loss of Data / Service Availability
blocks Drought & Water Shortage
blocks Earthquakes
blocks Fire & Wildfires
blocks Floods
blocks Hurricanes & Tropical Storms
blocks Landslides & Debris Flow
blocks Pandemic (Disease) Outbreaks
blocks Severe Weather
blocks Space Weather
blocks Thunderstorms & Lightning
blocks Tornadoes
blocks Tsunamis
blocks Volcanoes
blocks Winter Storms & Extreme Cold
blocks Civil or Political Unrest
blocks Malicious Cyber Activity
blocks Hazardous Materials Emergencies
blocks Nuclear, Biological and Chemical (NBC) Weapons
blocks Physical Crime
blocks Terrorism & Armed Attacks
blocks Utility Service Disruption
blocks Dysfunctional Management Practices
blocks Human Error
blocks Technical / Mechanical Failure
blocks Statutory / Regulatory / Contractual Change
blocks Data Quality Degradation / Data Poisoning
blocks Fraud, Corruption and/or Intentional Criminal Conduct
blocks Conflict of Interest (COI) / Undue Influence / Insider Misconduct
blocks Economic Shock / Market Disruption
blocks Geopolitical Conflict / Government Intervention
blocks Workforce Shortage / Loss of Critical Skills / Labor Disruption
blocks Infrastructure Failure / Degradation
blocks OPS-07.02B
blocks OPS-13.03AC
blocks OPS-18.01B
blocks OPS-19.01B
blocks OPS-20.01B
blocks OPS-21.01B
blocks OPS-30.01B
blocks IAM-01.02B
blocks SIM-02.01B
blocks SIM-03.03AC
blocks Inability to Demonstrate Due Diligence / Due Care
blocks Recovery Failure / Unacceptable Recovery Delay
blocks OT Safety / Process Availability Failure
blocks Loss of Confidentiality
blocks Loss of Data Integrity
blocks Loss of Data / Service Availability
blocks Drought & Water Shortage
blocks Earthquakes
blocks Fire & Wildfires
blocks Floods
blocks Hurricanes & Tropical Storms
blocks Landslides & Debris Flow
blocks Pandemic (Disease) Outbreaks
blocks Severe Weather
blocks Space Weather
blocks Thunderstorms & Lightning
blocks Tornadoes
blocks Tsunamis
blocks Volcanoes
blocks Winter Storms & Extreme Cold
blocks Civil or Political Unrest
blocks Malicious Cyber Activity
blocks Hazardous Materials Emergencies
blocks Nuclear, Biological and Chemical (NBC) Weapons
blocks Physical Crime
blocks Terrorism & Armed Attacks
blocks Utility Service Disruption
blocks Dysfunctional Management Practices
blocks Human Error
blocks Technical / Mechanical Failure
blocks Statutory / Regulatory / Contractual Change
blocks Data Quality Degradation / Data Poisoning
blocks Fraud, Corruption and/or Intentional Criminal Conduct
blocks Conflict of Interest (COI) / Undue Influence / Insider Misconduct
blocks Economic Shock / Market Disruption
blocks Geopolitical Conflict / Government Intervention
blocks Workforce Shortage / Loss of Critical Skills / Labor Disruption
blocks Infrastructure Failure / Degradation
blocks OPS-07.02B
blocks OPS-13.03AC
blocks OPS-18.01B
blocks OPS-19.01B
blocks OPS-20.01B
blocks OPS-21.01B
blocks OPS-30.01B
blocks IAM-01.02B
blocks SIM-02.01B
blocks SIM-03.03AC
is blocked by IRO-06 Incident Handling – Assessment Procedure
blocks IR-04 Incident Handling
blocks IR-04 [L] Incident Handling
blocks IR-04 [M] Incident Handling
blocks IR-04 [H] Incident Handling
blocks IR-04 [P] Incident Handling
blocks 03.03.04 Response to Audit Logging Process Failures
blocks 03.06.01 Incident Handling
blocks 03.06.02 Incident Monitoring, Reporting, and Response Assistance
blocks 03.06.05 Incident Response Plan
blocks 03.17.03E Component Authenticity
blocks GV.SC-08 Relevant suppliers and other third parties are included in incident planning, response, and recovery activities
blocks DE.AE Adverse Event Analysis
blocks DE.AE-02 Potentially adverse events are analyzed to better understand associated activities
blocks DE.AE-03 Information is correlated from multiple sources
blocks DE.AE-04 The estimated impact and scope of adverse events are understood
blocks DE.AE-06 Information on adverse events is provided to authorized staff and tools
blocks DE.AE-08 Incidents are declared when adverse events meet the defined incident criteria
blocks RS RESPOND
blocks RS.MA Incident Management
blocks RS.MA-01 The incident response plan is executed in coordination with relevant third parties once an incident is declared
blocks RS.MA-02 Incident reports are triaged and validated
blocks RS.MA-04 Incidents are escalated or elevated as needed
blocks RS.AN Incident Analysis
blocks RS.AN-06 Actions performed during an investigation are recorded, and the records' integrity and provenance are preserved
blocks RS.CO Incident Response Reporting and Communication
blocks RS.CO-02 Internal and external stakeholders are notified of incidents
blocks RS.CO-03 Information is shared with designated internal and external stakeholders
blocks RS.MI Incident Mitigation
blocks RS.MI-01 Incidents are contained
blocks RS.MI-02 Incidents are eradicated
blocks RC.RP-06 The end of incident recovery is declared based on criteria, and incident-related documentation is completed
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