+3.5.1 Evaluation Inputs

3.5.1 Evaluation Inputs

To fully understand the performance of their identity system, organizations will need to identify critical inputs to their continuous evaluation process. At a minimum, these inputs SHALL include:

Integrated CSP, IdP, and authentication functions as well as validation, verification, and fraud management systems, as appropriate

Customer feedback mechanisms, such as complaint processes, helpdesk statistics, and other user feedback (e.g., surveys, interviews, or focus groups)

Threat analysis, threat reporting, and threat intelligence feeds that are available

Fraud trends, fraud investigation results, and fraud metrics as available

The results of ongoing customer experience assessments and privacy assessments

RPs SHALL document their metrics, reporting requirements, and data inputs for any CSP, IdP, or other integrated identity service to ensure that expectations are appropriately communicated to partners and vendors.

1. Apžvalga

Pavadinimas	Standartas

1.1 Nuorodos

1.2 Nustatyti reikalavimai

1.3 Susiję teisės aktai

2. Nustatyti reikalavimai

Reikalavimai
Šaltinis	Reikalavimas

3. Susiję teisės aktai

Teisės aktai
Šaltinis	Reguliavimas

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