+O-IM-2-B Define an incident response process

O-IM-2-B Define an incident response process

Maturity level 2 objective of the practice: Formal incident management process in place

Benefit: Understanding and efficient handling of most security incidents

Short description: Establish a formal incident response process and ensure staff are properly trained in performing their roles.

Establish and document the formal security incident response process. Ensure documentation includes information like:

  • most probable or common scenarios of security incidents and high-level instructions for handling them; for such scenarios, also use public knowledge about possibly relevant third-party incidents
  • rules for triaging each incident
  • rules for involvement of different stakeholders including senior management, Public Relations, Legal, privacy, Human Resources, external (law enforcement) authorities, and customers; specify mandatory timeframe to do so, if needed
  • the process for performing root-cause analysis and documentation of its results

Ensure a knowledgeable and properly trained incident response team is available both during and outside of business hours. Define timelines for action and a war room. Keep hardware and software tools up to date and ready for use anytime.

1. Apžvalga

Pavadinimas Standartas

1.1 Nuorodos

1.2 Nustatyti reikalavimai

1.3 Susiję teisės aktai

2. Nustatyti reikalavimai

Reikalavimai
Šaltinis Reikalavimas

3. Susiję teisės aktai

Teisės aktai
Šaltinis Reguliavimas

Susietos užduotys

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