SOV-4-01 Operating Personnel

All personnel who have logical or physical access to infrastructure used to operate the cloud service, as well as those who are responsible for customer support, and all persons who have management control of the cloud service provider MUST be EU citizens with EU as main residency.

All personnel who have logical or physical access to infrastructure used to operate the cloud service, as well as those who are responsible for customer support, and all persons who have management control of the cloud service provider MUST be EU citizens with Germany as main residency.

The operating personnel is part of an organization that MUST be a standalone European organization.