+Incident Response Plan (IRP)
---+Incident Response Plan (IRP) Update

Incident Response Plan (IRP)

Description

Mechanisms exist to maintain and make available a current and viable Incident Response Plan (IRP) to all stakeholders.

Possible Solutions & Considerations

Micro-Small Business (<10 staff) / BLS Firm Size Classes 1-2

∙ Incident Response Plan (IRP)

Small Business (10-49 staff) / BLS Firm Size Classes 3-4

∙ Incident Response Plan (IRP)

Medium Business (50-249 staff) / BLS Firm Size Classes 5-6

∙ Integrated Incident Response Program (IIRP)

Large Business (250-999 staff) / BLS Firm Size Classes 7-8

∙ Integrated Incident Response Program (IIRP)

Enterprise (> 1,000 staff) / BLS Firm Size Class 9

∙ Integrated Incident Response Program (IIRP)

SCR-CMM

Level 0 Not Performed

Practices are non-existent, based on the inability to demonstrate an implemented and operational capability. A reasonable person would conclude the control is not being performed.

Level 1 Performed Informally

SCR-CMM Level 1 criteria definitions are not available for this control:
▪ A reasonable person would conclude this control requires a structured process.
▪ At this level of maturity, the "ad hoc" nature of performing a capability informally would indicate the intent of the control is not met due to a lack of consistency and formality.

Level 2 Planned Tracked

Incident Response (IRO) capabilities are requirements-driven, but are not standardized across the entity (e.g., local/regional level consistency). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with IRO domain capabilities are formally documented and centrally-managed by the entity.
▪ Standardized Operating Procedures (SOP) associated with DCH domain capabilities are documented and maintained by process owners.
▪ IT and/or cybersecurity personnel work with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with IRO domain capabilities to address applicable statutory, regulatory and/or contractual requirements for Technology Assets, Applications, Services and/or Data (TAASD).
▪ Incident response-related controls are primarily administrative and preventative in nature (e.g., policies, standards and procedures & guidelines).
▪ Incident response management may be a defined function (e.g., team or department) or assigned as an additional duty to existing IT and/or cybersecurity personnel.
▪ IT and/or cybersecurity personnel operate an incident response capability using a documented and tested Incident Response Plan (IRP) to facilitate incident management operations that cover preparation, detection and analysis, containment, eradication and recovery.

Level 3 Well Defined

Incident Response (IRO) capabilities are standardized across the entity for applicability to People, Processes, Technologies, Data and/or Facilities (PPTDF) to ensure consistency for Technology Assets, Applications, Services and/or Data (TAASD). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with IRO domain capabilities are formally documented and centrally-managed by the entity's Governance, Risk & Compliance (GRC) team, or similar function.
▪ Cybersecurity personnel operate an incident response capability using a documented and tested Incident Response Plan (IRP) to facilitate incident management operations that cover preparation, detection and analysis, containment, eradication and recovery.
▪ An incident response team, or similar function, is appropriately staffed and supported to implement and maintain IRO domain capabilities.
▪ Technology is leveraged to enhance the efficiency and accuracy of incident response operations (e.g., incident management software).
▪ The entity's Governance, Risk & Compliance (GRC) team, or similar function, works with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with IRO domain capabilities to address Minimum Compliance Requirements (MCR) (e.g., applicable statutory, regulatory and/or contractual requirements) and Discretionary Security Requirements (DSR) (e.g., entity-required controls).
▪ An implemented and operational capability exists to maintain and make available a current and viable Incident Response Plan (IRP) to all stakeholders.

Level 4 Quantitatively Controlled

Incident Response (IRO) capabilities, in addition to being standardized across the entity and centrally managed to ensure consistency across Technology Assets, Applications, Services and/or Data (TAASD), efforts are metrics driven to provide sufficient insight for decision makers to predict optimal performance, ensure continued operations and/or identify areas for improvement. Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Applicable SCR-CMM Level 3 (Well Defined) capabilities are implemented and operational.
▪ Metrics reporting includes quantitative analysis of Key Performance Indicators (KPIs).
▪ Metrics reporting includes quantitative analysis of Key Risk Indicators (KRIs).
▪ Scope of metrics, KPIs and KRIs covers organization-wide cybersecurity and data protection controls, including functions performed by third-parties.
▪ Organizational leadership maintains a formal process to objectively review and respond to metrics, KPIs and KRIs (e.g., monthly or quarterly review).
▪ Based on metrics analysis, process improvement recommendations are submitted for review and are handled in accordance with change control processes.
▪ Business and technical stakeholders are involved in reviewing and approving proposed changes to evolve capabilities.

Level 5 Continuously Improving

Utilize SCR-CMM Level 3 or Level 4 (if available) criteria definitions:
▪ There are no defined Level 5 criteria, since it is reasonable to assume a continuously-improving process is not necessary to operationalize this control.
▪ Level 5 capabilities should be considered “world-class” where the control builds on Level 4 capabilities, but are continuously improving through Artificial Intelligence (AI) and/or Machine Learning (ML) technologies.
▪ While it may be possible to develop responsive capabilities for this control through the use of AI and/or ML technologies, the criteria would be organization-specific to define.

1. Apžvalga

Pavadinimas Standartas
Incident Response Plan (IRP) Update

Description

Mechanisms exist to regularly review and modify incident response practices to incorporate lessons learned, business process changes and industry developments, as necessary.

Possible Solutions & Considerations

Micro-Small Business (<10 staff) / BLS Firm Size Classes 1-2

∙ Basic incident response plan
∙ Designate incident response contact

Small Business (10-49 staff) / BLS Firm Size Classes 3-4

∙ Documented incident response plan
∙ Incident log
∙ Designated IR team

Medium Business (50-249 staff) / BLS Firm Size Classes 5-6

∙ Formal incident response program
∙ IR playbooks
∙ Tabletop exercises

Large Business (250-999 staff) / BLS Firm Size Classes 7-8

∙ Enterprise incident response program
∙ 24/7 SOC monitoring
∙ SOAR platform

Enterprise (> 1,000 staff) / BLS Firm Size Class 9

∙ Enterprise SOC with SIEM/SOAR (e.g., Splunk SOAR, Palo Alto XSOAR)
∙ IR retainer
∙ Threat hunting

SCR-CMM

Level 0 Not Performed

Practices are non-existent, based on the inability to demonstrate an implemented and operational capability. A reasonable person would conclude the control is not being performed.

Level 1 Performed Informally

SCR-CMM Level 1 criteria definitions are not available for this control:
▪ A reasonable person would conclude this control requires a structured process.
▪ At this level of maturity, the "ad hoc" nature of performing a capability informally would indicate the intent of the control is not met due to a lack of consistency and formality.

Level 2 Planned Tracked

Incident Response (IRO) capabilities are requirements-driven, but are not standardized across the entity (e.g., local/regional level consistency). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with IRO domain capabilities are formally documented and centrally-managed by the entity.
▪ Standardized Operating Procedures (SOP) associated with DCH domain capabilities are documented and maintained by process owners.
▪ IT and/or cybersecurity personnel work with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with IRO domain capabilities to address applicable statutory, regulatory and/or contractual requirements for Technology Assets, Applications, Services and/or Data (TAASD).
▪ Incident response-related controls are primarily administrative and preventative in nature (e.g., policies, standards and procedures & guidelines).
▪ Incident response management may be a defined function (e.g., team or department) or assigned as an additional duty to existing IT and/or cybersecurity personnel.
▪ IT and/or cybersecurity personnel operate an incident response capability using a documented and tested Incident Response Plan (IRP) to facilitate incident management operations that cover preparation, detection and analysis, containment, eradication and recovery.
▪ On at least an annual basis, IT and/or cybersecurity personnel update incident response strategies to keep current with business needs, technology changes and regulatory requirements.

Level 3 Well Defined

Incident Response (IRO) capabilities are standardized across the entity for applicability to People, Processes, Technologies, Data and/or Facilities (PPTDF) to ensure consistency for Technology Assets, Applications, Services and/or Data (TAASD). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with IRO domain capabilities are formally documented and centrally-managed by the entity's Governance, Risk & Compliance (GRC) team, or similar function.
▪ Cybersecurity personnel operate an incident response capability using a documented and tested Incident Response Plan (IRP) to facilitate incident management operations that cover preparation, detection and analysis, containment, eradication and recovery.
▪ An incident response team, or similar function, is appropriately staffed and supported to implement and maintain IRO domain capabilities.
▪ Technology is leveraged to enhance the efficiency and accuracy of incident response operations (e.g., incident management software).
▪ The entity's Governance, Risk & Compliance (GRC) team, or similar function, works with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with IRO domain capabilities to address Minimum Compliance Requirements (MCR) (e.g., applicable statutory, regulatory and/or contractual requirements) and Discretionary Security Requirements (DSR) (e.g., entity-required controls).
▪ An implemented and operational capability exists to regularly review and modify incident response practices to incorporate lessons learned, business process changes and industry developments, as necessary.

Level 4 Quantitatively Controlled

Incident Response (IRO) capabilities, in addition to being standardized across the entity and centrally managed to ensure consistency across Technology Assets, Applications, Services and/or Data (TAASD), efforts are metrics driven to provide sufficient insight for decision makers to predict optimal performance, ensure continued operations and/or identify areas for improvement. Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Applicable SCR-CMM Level 3 (Well Defined) capabilities are implemented and operational.
▪ Metrics reporting includes quantitative analysis of Key Performance Indicators (KPIs).
▪ Metrics reporting includes quantitative analysis of Key Risk Indicators (KRIs).
▪ Scope of metrics, KPIs and KRIs covers organization-wide cybersecurity and data protection controls, including functions performed by third-parties.
▪ Organizational leadership maintains a formal process to objectively review and respond to metrics, KPIs and KRIs (e.g., monthly or quarterly review).
▪ Based on metrics analysis, process improvement recommendations are submitted for review and are handled in accordance with change control processes.
▪ Business and technical stakeholders are involved in reviewing and approving proposed changes to evolve capabilities.

Level 5 Continuously Improving

Utilize SCR-CMM Level 3 or Level 4 (if available) criteria definitions:
▪ There are no defined Level 5 criteria, since it is reasonable to assume a continuously-improving process is not necessary to operationalize this control.
▪ Level 5 capabilities should be considered “world-class” where the control builds on Level 4 capabilities, but are continuously improving through Artificial Intelligence (AI) and/or Machine Learning (ML) technologies.
▪ While it may be possible to develop responsive capabilities for this control through the use of AI and/or ML technologies, the criteria would be organization-specific to define.

1.1 Nuorodos

1.2 Nustatyti reikalavimai

1.3 Susiję teisės aktai

2. Nustatyti reikalavimai

Reikalavimai
Šaltinis Reikalavimas

3. Susiję teisės aktai

Teisės aktai
Šaltinis Reguliavimas
EULAW 22 straipsnis Su IRT susijusių incidentų valdymo politika

22 straipsnis

Su IRT susijusių incidentų valdymo politika

Finansų sektoriaus subjektai parengia, dokumentuoja, įgyvendina ir į mechanizmus, kuriais aptinkama neįprasta veikla, be kita ko IRT tinklo veikimo problemos ir su IRT susiję incidentai, įtraukia su IRT susijusių incidentų valdymo politiką, kuria jie:

a) 

dokumentuoja su IRT susijusių incidentų valdymo procesą, nurodytą Reglamento (ES) 2022/2554 17 straipsnyje;

b) 

sudaro sąrašą svarbių kontaktų su vidaus funkcijas atliekančiais darbuotojais ir išorės suinteresuotaisiais subjektais, tiesiogiai dalyvaujančiais IRT operacijų saugumo veikloje, be kita ko, susijusioje su:

i) 

kibernetinių grėsmių aptikimu ir stebėsena;

ii) 

neįprastos veiklos aptikimu;

iii) 

pažeidžiamumų valdymu;

c) 

nustato, įgyvendina ir valdo techninius, organizacinius ir operacinius mechanizmus, palaikančius su IRT susijusių incidentų valdymo procesą, įskaitant mechanizmus, leidžiančius nedelsiant aptikti neįprastą veiklą ir elgesį pagal šio reglamento 23 straipsnį;

▼C1

d) 

saugo visus su IRT susijusiais incidentais susijusius įrodymus laikotarpį, kuris yra ne ilgesnis, nei reikia tais tikslais, kuriais renkami duomenys, ir proporcingas paveiktų veiklos funkcijų, palaikymo procesų ir IRT bei informacinio turto ypatingai svarbai, pagal Komisijos deleguotojo reglamento (ES) 2024/1772 ( 2 ) 8 straipsnio 2 dalį ir visus taikytinus saugojimo reikalavimus pagal Sąjungos teisę;

▼B

e) 

nustato ir įgyvendina mechanizmus, kuriais analizuojami reikšmingi ar pasikartojantys su IRT susiję incidentai ir su IRT susijusių incidentų skaičiaus ir vyksmo modeliai.

Taikydami d punktą, finansų sektoriaus subjektai saugo tame punkte nurodytus įrodymus saugiu būdu.

EULAW 22 straipsnis Su IRT susijusių incidentų valdymo politika

22 straipsnis

Su IRT susijusių incidentų valdymo politika

Finansų sektoriaus subjektai parengia, dokumentuoja, įgyvendina ir į mechanizmus, kuriais aptinkama neįprasta veikla, be kita ko IRT tinklo veikimo problemos ir su IRT susiję incidentai, įtraukia su IRT susijusių incidentų valdymo politiką, kuria jie:

a) 

dokumentuoja su IRT susijusių incidentų valdymo procesą, nurodytą Reglamento (ES) 2022/2554 17 straipsnyje;

b) 

sudaro sąrašą svarbių kontaktų su vidaus funkcijas atliekančiais darbuotojais ir išorės suinteresuotaisiais subjektais, tiesiogiai dalyvaujančiais IRT operacijų saugumo veikloje, be kita ko, susijusioje su:

i) 

kibernetinių grėsmių aptikimu ir stebėsena;

ii) 

neįprastos veiklos aptikimu;

iii) 

pažeidžiamumų valdymu;

c) 

nustato, įgyvendina ir valdo techninius, organizacinius ir operacinius mechanizmus, palaikančius su IRT susijusių incidentų valdymo procesą, įskaitant mechanizmus, leidžiančius nedelsiant aptikti neįprastą veiklą ir elgesį pagal šio reglamento 23 straipsnį;

▼C1

d) 

saugo visus su IRT susijusiais incidentais susijusius įrodymus laikotarpį, kuris yra ne ilgesnis, nei reikia tais tikslais, kuriais renkami duomenys, ir proporcingas paveiktų veiklos funkcijų, palaikymo procesų ir IRT bei informacinio turto ypatingai svarbai, pagal Komisijos deleguotojo reglamento (ES) 2024/1772 ( 2 ) 8 straipsnio 2 dalį ir visus taikytinus saugojimo reikalavimus pagal Sąjungos teisę;

▼B

e) 

nustato ir įgyvendina mechanizmus, kuriais analizuojami reikšmingi ar pasikartojantys su IRT susiję incidentai ir su IRT susijusių incidentų skaičiaus ir vyksmo modeliai.

Taikydami d punktą, finansų sektoriaus subjektai saugo tame punkte nurodytus įrodymus saugiu būdu.

EULAW 17 straipsnis Su IRT susijusių incidentų valdymo procesas
-
EULAW 17 straipsnis Su IRT susijusių incidentų valdymo procesas
-
EULAW 17 straipsnis 1

1.   Finansų sektoriaus subjektai apibrėžia, nustato ir įgyvendina su IRT susijusių incidentų valdymo procesą, skirtą su IRT susijusiems incidentams aptikti, valdyti ir apie juos pranešti.

EULAW 17 straipsnis 2

2.   Finansų sektoriaus subjektai registruoja visus su IRT susijusius incidentus ir dideles kibernetines grėsmes. Finansų sektoriaus subjektai nustato tinkamas procedūras ir procesus, kad užtikrintų nuoseklią ir integruotą su IRT susijusių incidentų stebėseną, jų šalinimą ir tolesnius susijusius veiksmus ir tokiu būdu užtikrintų, kad būtų nustatytos, dokumentuotos ir pašalintos pagrindinės priežastys, siekiant užkirsti kelią tokiems incidentams.

EULAW 17 straipsnis 3

3.   1 dalyje nurodytu su IRT susijusių incidentų valdymo procesu:

a)

nustatomi ankstyvojo perspėjimo rodikliai;

b)

nustatomos procedūros dėl su IRT susijusių incidentų nustatymo, atsekimo, registravimo, kategorizavimo ir klasifikavimo pagal jų prioritetą ir rimtumą, taip pat paslaugų, kurioms daromas poveikis, ypatingą svarbą, remiantis 18 straipsnio 1 dalyje nurodytais kriterijais;

c)

priskiriamos pareigos ir atsakomybė, kurios turi būti pradėtos taikyti skirtingų rūšių su IRT susijusių incidentų ir scenarijų atvejais;

d)

atitinkamai nustatomi komunikacijos su darbuotojais, išorės suinteresuotaisiais subjektais ir žiniasklaida planai pagal 14 straipsnį ir pranešimo klientams planai, planai dėl sprendimo finansų sektoriaus subjekto viduje procedūrų, įskaitant su IRT susijusių klientų skundų nagrinėjimą, taip pat planai dėl informacijos teikimo finansų sektoriaus subjektams, kurie veikia kaip partneriai;

e)

užtikrinama, kad bent apie didelius su IRT susijusius incidentus būtų pranešama atitinkamai vyresniajai vadovybei, o valdymo organui būtų teikiama informacija bent apie didelius su IRT susijusius incidentus, paaiškinant poveikį, reagavimo veiksmus ir papildomas kontrolės priemones, kurios turi būti nustatytos dėl tokių su IRT susijusių incidentų;

f)

nustatomos reagavimo į su IRT susijusius incidentus procedūros, kad būtų sumažintas poveikis ir užtikrinta, kad laiku būtų atkurtas saugus paslaugų teikimas.

Susietos užduotys

Saitai
Saito tipas Užduotis
is related to Annual
is related to relative Control Weighting = 09
is related to Data
is related to Respond
is related to SCRM Focus Tier 2 OPERATIONAL
is related to SCRM Focus Tier 3 TACTICAL
blocks Loss of Accountability / Attribution
blocks Excessive or Unauthorized Privilege
blocks Unauthorized Privilege Elevation
blocks Unauthorized Access
blocks Loss, Theft or Damage of Assets
blocks Unauthorized Modification / Loss of System Integrity
blocks Unauthorized Retention / Inability to Dispose of Data
blocks Business / Service Interruption
blocks Data Loss / Integrity Compromise
blocks Reduced Operational Productivity
blocks System / Data Compromise (Technical Vector)
blocks System / Data Compromise (Non-Technical Vector)
blocks Revenue Loss
blocks Contractual Default / Termination
blocks Loss of Competitive Advantage
blocks Reputational Harm / Loss of Stakeholder Trust
blocks Regulatory / Legal / Contractual Financial Liability
blocks Exposure from Unaddressed Vulnerabilities
blocks System / Service Compromise
blocks Failure to Support Business / Mission Objectives
blocks Unaddressed Security / Compliance Exposure
blocks Unperformed / Unowned Control Responsibilities
blocks Uncontrolled Internal Security / Privacy Exposure
blocks Uncontrolled Third-Party Security / Privacy Exposure
blocks Lack of oversight of internal controls
blocks Lack of oversight of third-party controls
blocks Harm from Illegal, Abusive or Unsafe Content / Conduct
blocks Loss of Investigative / Evidentiary Capability
blocks Delayed Containment / Increased Incident Impact
blocks Incident Persistence / Recurrence
blocks Incident Response / Recovery Cost
blocks Undetected / Delayed Detection of Adverse Activity
blocks Lack of a security-minded workforce
blocks Third-Party Cybersecurity Compromise / Exposure
blocks Third-Party Physical Security Disruption / Exposure
blocks Sub-Tier / Fourth-Party Supply Chain Exposure
blocks Third-Party Legal / Compliance Exposure
blocks Harm from Unauthorized / Unintended Product or Service Use
blocks Third-Party Dependency Failure
is related to Process
is related to SCRM Focus Tier 1 STRATEGIC
blocks Inability to Demonstrate Due Diligence / Due Care
blocks Unreliable Assurance / Decision Information
blocks Recovery Failure / Unacceptable Recovery Delay
blocks Loss of Critical Knowledge / Capability
blocks Drought & Water Shortage
blocks Earthquakes
blocks Fire & Wildfires
blocks Floods
blocks Hurricanes & Tropical Storms
blocks Landslides & Debris Flow
blocks Pandemic (Disease) Outbreaks
blocks Severe Weather
blocks Space Weather
blocks Thunderstorms & Lightning
blocks Tornadoes
blocks Tsunamis
blocks Volcanoes
blocks Winter Storms & Extreme Cold
blocks Civil or Political Unrest
blocks Malicious Cyber Activity
blocks Human Error
blocks Technical / Mechanical Failure
blocks Statutory / Regulatory / Contractual Change
blocks Workforce Shortage / Loss of Critical Skills / Labor Disruption
blocks OPS-19.01B
blocks SIM-02.01B
blocks BCM-01.02B
blocks BCM-03.01B
blocks Inability to Demonstrate Due Diligence / Due Care
blocks Unreliable Assurance / Decision Information
blocks Recovery Failure / Unacceptable Recovery Delay
blocks Loss of Critical Knowledge / Capability
blocks Drought & Water Shortage
blocks Earthquakes
blocks Fire & Wildfires
blocks Floods
blocks Hurricanes & Tropical Storms
blocks Landslides & Debris Flow
blocks Pandemic (Disease) Outbreaks
blocks Severe Weather
blocks Space Weather
blocks Thunderstorms & Lightning
blocks Tornadoes
blocks Tsunamis
blocks Volcanoes
blocks Winter Storms & Extreme Cold
blocks Civil or Political Unrest
blocks Malicious Cyber Activity
blocks Human Error
blocks Technical / Mechanical Failure
blocks Statutory / Regulatory / Contractual Change
blocks Workforce Shortage / Loss of Critical Skills / Labor Disruption
blocks OPS-19.01B
blocks SIM-02.01B
blocks BCM-01.02B
blocks BCM-03.01B
is blocked by IRO-08 Incident Response Plan (IRP) – Assessment Procedure
blocks IR-08 Incident Response Plan
blocks IR-08 [L] Incident Response Plan
blocks IR-08 [M] Incident Response Plan
blocks IR-08 [H] Incident Response Plan
blocks IR-08 [P] Incident Response Plan
blocks 03.06.01 Incident Handling
blocks 03.06.05 Incident Response Plan
blocks ID.IM-04 Incident response plans and other cybersecurity plans that affect operations are established, communicated, maintained, and improved
blocks DE.AE-06 Information on adverse events is provided to authorized staff and tools
blocks RS RESPOND
blocks RS.MA Incident Management
blocks RS.MA-01 The incident response plan is executed in coordination with relevant third parties once an incident is declared
blocks RS.MA-02 Incident reports are triaged and validated
blocks RS.MA-04 Incidents are escalated or elevated as needed
blocks RS.MI Incident Mitigation
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