+Incident Stakeholder Reporting
---+Situational Awareness For Incidents
---+Cyber Incident Reporting for Sensitive / Regulated Data
---+Serious Incident Reporting
---+Vulnerabilities Related To Incidents

Incident Stakeholder Reporting

Description

Mechanisms exist to timely-report incidents to applicable:
(1) Internal stakeholders;
(2) Affected clients & third-parties; and
(3) Regulatory authorities.

Possible Solutions & Considerations

Micro-Small Business (<10 staff) / BLS Firm Size Classes 1-2

∙ Basic incident response plan
∙ Designate incident response contact

Small Business (10-49 staff) / BLS Firm Size Classes 3-4

∙ Documented incident response plan
∙ Incident log
∙ Designated IR team

Medium Business (50-249 staff) / BLS Firm Size Classes 5-6

∙ Formal incident response program
∙ IR playbooks
∙ Tabletop exercises

Large Business (250-999 staff) / BLS Firm Size Classes 7-8

∙ Enterprise incident response program
∙ 24/7 SOC monitoring
∙ SOAR platform

Enterprise (> 1,000 staff) / BLS Firm Size Class 9

∙ Enterprise SOC with SIEM/SOAR (e.g., Splunk SOAR, Palo Alto XSOAR)
∙ IR retainer
∙ Threat hunting

SCR-CMM

Level 0 Not Performed

Practices are non-existent, based on the inability to demonstrate an implemented and operational capability. A reasonable person would conclude the control is not being performed.

Level 1 Performed Informally

SCR-CMM Level 1 criteria definitions are not available for this control:
▪ A reasonable person would conclude this control requires a structured process.
▪ At this level of maturity, the "ad hoc" nature of performing a capability informally would indicate the intent of the control is not met due to a lack of consistency and formality.

Level 2 Planned Tracked

Incident Response (IRO) capabilities are requirements-driven, but are not standardized across the entity (e.g., local/regional level consistency). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with IRO domain capabilities are formally documented and centrally-managed by the entity.
▪ Standardized Operating Procedures (SOP) associated with DCH domain capabilities are documented and maintained by process owners.
▪ IT and/or cybersecurity personnel work with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with IRO domain capabilities to address applicable statutory, regulatory and/or contractual requirements for Technology Assets, Applications, Services and/or Data (TAASD).
▪ Incident response-related controls are primarily administrative and preventative in nature (e.g., policies, standards and procedures & guidelines).
▪ Incident response management may be a defined function (e.g., team or department) or assigned as an additional duty to existing IT and/or cybersecurity personnel.
▪ IT and/or cybersecurity personnel operate an incident response capability using a documented and tested Incident Response Plan (IRP) to facilitate incident management operations that cover preparation, detection and analysis, containment, eradication and recovery.
▪ IT and/or cybersecurity personnel facilitate prompt response to suspected or confirmed security incidents, including timely notification to affected stakeholders.

Level 3 Well Defined

Incident Response (IRO) capabilities are standardized across the entity for applicability to People, Processes, Technologies, Data and/or Facilities (PPTDF) to ensure consistency for Technology Assets, Applications, Services and/or Data (TAASD). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with IRO domain capabilities are formally documented and centrally-managed by the entity's Governance, Risk & Compliance (GRC) team, or similar function.
▪ Cybersecurity personnel operate an incident response capability using a documented and tested Incident Response Plan (IRP) to facilitate incident management operations that cover preparation, detection and analysis, containment, eradication and recovery.
▪ An incident response team, or similar function, is appropriately staffed and supported to implement and maintain IRO domain capabilities.
▪ Technology is leveraged to enhance the efficiency and accuracy of incident response operations (e.g., incident management software).
▪ The entity's Governance, Risk & Compliance (GRC) team, or similar function, works with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with IRO domain capabilities to address Minimum Compliance Requirements (MCR) (e.g., applicable statutory, regulatory and/or contractual requirements) and Discretionary Security Requirements (DSR) (e.g., entity-required controls).
▪ An implemented and operational capability exists to timely-report incidents to applicable:
(1) Internal stakeholders;
(2) Affected clients & third-parties; and
(3) Regulatory authorities.

Level 4 Quantitatively Controlled

Incident Response (IRO) capabilities, in addition to being standardized across the entity and centrally managed to ensure consistency across Technology Assets, Applications, Services and/or Data (TAASD), efforts are metrics driven to provide sufficient insight for decision makers to predict optimal performance, ensure continued operations and/or identify areas for improvement. Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Applicable SCR-CMM Level 3 (Well Defined) capabilities are implemented and operational.
▪ Metrics reporting includes quantitative analysis of Key Performance Indicators (KPIs).
▪ Metrics reporting includes quantitative analysis of Key Risk Indicators (KRIs).
▪ Scope of metrics, KPIs and KRIs covers organization-wide cybersecurity and data protection controls, including functions performed by third-parties.
▪ Organizational leadership maintains a formal process to objectively review and respond to metrics, KPIs and KRIs (e.g., monthly or quarterly review).
▪ Based on metrics analysis, process improvement recommendations are submitted for review and are handled in accordance with change control processes.
▪ Business and technical stakeholders are involved in reviewing and approving proposed changes to evolve capabilities.

Level 5 Continuously Improving

Utilize SCR-CMM Level 3 or Level 4 (if available) criteria definitions:
▪ There are no defined Level 5 criteria, since it is reasonable to assume a continuously-improving process is not necessary to operationalize this control.
▪ Level 5 capabilities should be considered “world-class” where the control builds on Level 4 capabilities, but are continuously improving through Artificial Intelligence (AI) and/or Machine Learning (ML) technologies.
▪ While it may be possible to develop responsive capabilities for this control through the use of AI and/or ML technologies, the criteria would be organization-specific to define.

1. Apžvalga

Pavadinimas Standartas
Situational Awareness For Incidents

Description

Mechanisms exist to document, monitor and report the status of cybersecurity and data protection incidents to internal stakeholders all the way through the resolution of the incident.

Possible Solutions & Considerations

Micro-Small Business (<10 staff) / BLS Firm Size Classes 1-2

∙ Basic incident response plan
∙ Designate incident response contact

Small Business (10-49 staff) / BLS Firm Size Classes 3-4

∙ Documented incident response plan
∙ Incident log
∙ Designated IR team

Medium Business (50-249 staff) / BLS Firm Size Classes 5-6

∙ Formal incident response program
∙ IR playbooks
∙ Tabletop exercises

Large Business (250-999 staff) / BLS Firm Size Classes 7-8

∙ Enterprise incident response program
∙ 24/7 SOC monitoring
∙ SOAR platform

Enterprise (> 1,000 staff) / BLS Firm Size Class 9

∙ Enterprise SOC with SIEM/SOAR (e.g., Splunk SOAR, Palo Alto XSOAR)
∙ IR retainer
∙ Threat hunting

SCR-CMM

Level 0 Not Performed

Practices are non-existent, based on the inability to demonstrate an implemented and operational capability. A reasonable person would conclude the control is not being performed.

Level 1 Performed Informally

SCR-CMM Level 1 criteria definitions are not available for this control:
▪ A reasonable person would conclude this control requires a structured process.
▪ At this level of maturity, the "ad hoc" nature of performing a capability informally would indicate the intent of the control is not met due to a lack of consistency and formality.

Level 2 Planned Tracked

Incident Response (IRO) capabilities are requirements-driven, but are not standardized across the entity (e.g., local/regional level consistency). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with IRO domain capabilities are formally documented and centrally-managed by the entity.
▪ Standardized Operating Procedures (SOP) associated with DCH domain capabilities are documented and maintained by process owners.
▪ IT and/or cybersecurity personnel work with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with IRO domain capabilities to address applicable statutory, regulatory and/or contractual requirements for Technology Assets, Applications, Services and/or Data (TAASD).
▪ Incident response-related controls are primarily administrative and preventative in nature (e.g., policies, standards and procedures & guidelines).
▪ Incident response management may be a defined function (e.g., team or department) or assigned as an additional duty to existing IT and/or cybersecurity personnel.
▪ IT and/or cybersecurity personnel operate an incident response capability using a documented and tested Incident Response Plan (IRP) to facilitate incident management operations that cover preparation, detection and analysis, containment, eradication and recovery.
▪ IT and/or cybersecurity personnel facilitate prompt response to suspected or confirmed security incidents, including timely notification to affected stakeholders.

Level 3 Well Defined

Incident Response (IRO) capabilities are standardized across the entity for applicability to People, Processes, Technologies, Data and/or Facilities (PPTDF) to ensure consistency for Technology Assets, Applications, Services and/or Data (TAASD). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with IRO domain capabilities are formally documented and centrally-managed by the entity's Governance, Risk & Compliance (GRC) team, or similar function.
▪ Cybersecurity personnel operate an incident response capability using a documented and tested Incident Response Plan (IRP) to facilitate incident management operations that cover preparation, detection and analysis, containment, eradication and recovery.
▪ An incident response team, or similar function, is appropriately staffed and supported to implement and maintain IRO domain capabilities.
▪ Technology is leveraged to enhance the efficiency and accuracy of incident response operations (e.g., incident management software).
▪ The entity's Governance, Risk & Compliance (GRC) team, or similar function, works with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with IRO domain capabilities to address Minimum Compliance Requirements (MCR) (e.g., applicable statutory, regulatory and/or contractual requirements) and Discretionary Security Requirements (DSR) (e.g., entity-required controls).
▪ An implemented and operational capability exists to document, monitor and report the status of cybersecurity and data protection incidents to internal stakeholders all the way through the resolution of the incident.

Level 4 Quantitatively Controlled

Utilize SCR-CMM Level 3 criteria definitions:
▪ There are no defined Level 4 criteria, since it is reasonable to assume a quantitatively-controlled process is not necessary to operationalize this control.
▪ While it may be possible to develop “metrics-driven” capabilities for this control, the criteria would be organization-specific to define.

Level 5 Continuously Improving

Utilize SCR-CMM Level 3 or Level 4 (if available) criteria definitions:
▪ There are no defined Level 5 criteria, since it is reasonable to assume a continuously-improving process is not necessary to operationalize this control.
▪ Level 5 capabilities should be considered “world-class” where the control builds on Level 4 capabilities, but are continuously improving through Artificial Intelligence (AI) and/or Machine Learning (ML) technologies.
▪ While it may be possible to develop responsive capabilities for this control through the use of AI and/or ML technologies, the criteria would be organization-specific to define.
Cyber Incident Reporting for Sensitive / Regulated Data

Description

Mechanisms exist to report sensitive and/or regulated data incidents in a timely manner.

Possible Solutions & Considerations

Micro-Small Business (<10 staff) / BLS Firm Size Classes 1-2

∙ Incident Response Plan (IRP)

Small Business (10-49 staff) / BLS Firm Size Classes 3-4

∙ Incident Response Plan (IRP)

Medium Business (50-249 staff) / BLS Firm Size Classes 5-6

∙ Integrated Incident Response Program (IIRP)
∙ Integrated Security Incident Response Team (ISIRT)

Large Business (250-999 staff) / BLS Firm Size Classes 7-8

∙ Integrated Incident Response Program (IIRP)
∙ Integrated Security Incident Response Team (ISIRT)

Enterprise (> 1,000 staff) / BLS Firm Size Class 9

∙ Integrated Incident Response Program (IIRP)
∙ Integrated Security Incident Response Team (ISIRT)

SCR-CMM

Level 0 Not Performed

Practices are non-existent, based on the inability to demonstrate an implemented and operational capability. A reasonable person would conclude the control is not being performed.

Level 1 Performed Informally

Incident Response (IRO) domain capabilities are ad hoc and inconsistent. Capability criteria associated with this control may include:
▪ Policies, standards & procedures associated with IRO domain capabilities provide limited coverage due to the depth and breadth of the existing documentation.
▪ Incident response-related activities are decentralized (e.g., a localized/regionalized function) and uses non-standardized methods to implement secure, resilient and compliant practices.
▪ IT and/or cybersecurity personnel use an informal process to facilitate incident management operations that cover preparation, detection and analysis, containment, eradication and recovery.

Level 2 Planned Tracked

Incident Response (IRO) capabilities are requirements-driven, but are not standardized across the entity (e.g., local/regional level consistency). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with IRO domain capabilities are formally documented and centrally-managed by the entity.
▪ Standardized Operating Procedures (SOP) associated with DCH domain capabilities are documented and maintained by process owners.
▪ IT and/or cybersecurity personnel work with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with IRO domain capabilities to address applicable statutory, regulatory and/or contractual requirements for Technology Assets, Applications, Services and/or Data (TAASD).
▪ Incident response-related controls are primarily administrative and preventative in nature (e.g., policies, standards and procedures & guidelines).
▪ Incident response management may be a defined function (e.g., team or department) or assigned as an additional duty to existing IT and/or cybersecurity personnel.
▪ IT and/or cybersecurity personnel operate an incident response capability using a documented and tested Incident Response Plan (IRP) to facilitate incident management operations that cover preparation, detection and analysis, containment, eradication and recovery.

Level 3 Well Defined

Incident Response (IRO) capabilities are standardized across the entity for applicability to People, Processes, Technologies, Data and/or Facilities (PPTDF) to ensure consistency for Technology Assets, Applications, Services and/or Data (TAASD). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with IRO domain capabilities are formally documented and centrally-managed by the entity's Governance, Risk & Compliance (GRC) team, or similar function.
▪ Cybersecurity personnel operate an incident response capability using a documented and tested Incident Response Plan (IRP) to facilitate incident management operations that cover preparation, detection and analysis, containment, eradication and recovery.
▪ An incident response team, or similar function, is appropriately staffed and supported to implement and maintain IRO domain capabilities.
▪ Technology is leveraged to enhance the efficiency and accuracy of incident response operations (e.g., incident management software).
▪ The entity's Governance, Risk & Compliance (GRC) team, or similar function, works with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with IRO domain capabilities to address Minimum Compliance Requirements (MCR) (e.g., applicable statutory, regulatory and/or contractual requirements) and Discretionary Security Requirements (DSR) (e.g., entity-required controls).
▪ An implemented and operational capability exists to report sensitive/regulated data incidents in a timely manner.

Level 4 Quantitatively Controlled

Utilize SCR-CMM Level 3 criteria definitions:
▪ There are no defined Level 4 criteria, since it is reasonable to assume a quantitatively-controlled process is not necessary to operationalize this control.
▪ While it may be possible to develop “metrics-driven” capabilities for this control, the criteria would be organization-specific to define.

Level 5 Continuously Improving

Utilize SCR-CMM Level 3 or Level 4 (if available) criteria definitions:
▪ There are no defined Level 5 criteria, since it is reasonable to assume a continuously-improving process is not necessary to operationalize this control.
▪ Level 5 capabilities should be considered “world-class” where the control builds on Level 4 capabilities, but are continuously improving through Artificial Intelligence (AI) and/or Machine Learning (ML) technologies.
▪ While it may be possible to develop responsive capabilities for this control through the use of AI and/or ML technologies, the criteria would be organization-specific to define.
Serious Incident Reporting

Description

Mechanisms exist to report any serious incident involving the organization's Technology Assets, Applications, Services and/or Data (TAASD) to relevant authorities in the locality where the incident occurred, in accordance with mandatory reporting:
(1) Requirements; and
(2) Timelines.

Possible Solutions & Considerations

Micro-Small Business (<10 staff) / BLS Firm Size Classes 1-2

∙ Basic incident response plan
∙ Designate incident response contact

Small Business (10-49 staff) / BLS Firm Size Classes 3-4

∙ Documented incident response plan
∙ Incident log
∙ Designated IR team

Medium Business (50-249 staff) / BLS Firm Size Classes 5-6

∙ Formal incident response program
∙ IR playbooks
∙ Tabletop exercises

Large Business (250-999 staff) / BLS Firm Size Classes 7-8

∙ Enterprise incident response program
∙ 24/7 SOC monitoring
∙ SOAR platform

Enterprise (> 1,000 staff) / BLS Firm Size Class 9

∙ Enterprise SOC with SIEM/SOAR (e.g., Splunk SOAR, Palo Alto XSOAR)
∙ IR retainer
∙ Threat hunting

SCR-CMM

Level 0 Not Performed

Practices are non-existent, based on the inability to demonstrate an implemented and operational capability. A reasonable person would conclude the control is not being performed.

Level 1 Performed Informally

SCR-CMM Level 1 criteria definitions are not available for this control:
▪ A reasonable person would conclude this control requires a structured process.
▪ At this level of maturity, the "ad hoc" nature of performing a capability informally would indicate the intent of the control is not met due to a lack of consistency and formality.

Level 2 Planned Tracked

Incident Response (IRO) capabilities are requirements-driven, but are not standardized across the entity (e.g., local/regional level consistency). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with IRO domain capabilities are formally documented and centrally-managed by the entity.
▪ Standardized Operating Procedures (SOP) associated with DCH domain capabilities are documented and maintained by process owners.
▪ IT and/or cybersecurity personnel work with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with IRO domain capabilities to address applicable statutory, regulatory and/or contractual requirements for Technology Assets, Applications, Services and/or Data (TAASD).
▪ Incident response-related controls are primarily administrative and preventative in nature (e.g., policies, standards and procedures & guidelines).
▪ Incident response management may be a defined function (e.g., team or department) or assigned as an additional duty to existing IT and/or cybersecurity personnel.
▪ IT and/or cybersecurity personnel operate an incident response capability using a documented and tested Incident Response Plan (IRP) to facilitate incident management operations that cover preparation, detection and analysis, containment, eradication and recovery.

Level 3 Well Defined

Incident Response (IRO) capabilities are standardized across the entity for applicability to People, Processes, Technologies, Data and/or Facilities (PPTDF) to ensure consistency for Technology Assets, Applications, Services and/or Data (TAASD). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with IRO domain capabilities are formally documented and centrally-managed by the entity's Governance, Risk & Compliance (GRC) team, or similar function.
▪ Cybersecurity personnel operate an incident response capability using a documented and tested Incident Response Plan (IRP) to facilitate incident management operations that cover preparation, detection and analysis, containment, eradication and recovery.
▪ An incident response team, or similar function, is appropriately staffed and supported to implement and maintain IRO domain capabilities.
▪ Technology is leveraged to enhance the efficiency and accuracy of incident response operations (e.g., incident management software).
▪ The entity's Governance, Risk & Compliance (GRC) team, or similar function, works with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with IRO domain capabilities to address Minimum Compliance Requirements (MCR) (e.g., applicable statutory, regulatory and/or contractual requirements) and Discretionary Security Requirements (DSR) (e.g., entity-required controls).
▪ An implemented and operational capability exists to report any serious incident involving the organization's TAASD to relevant authorities in the locality where the incident occurred, in accordance with mandatory reporting:
(1) Requirements; and
(2) Timelines.

Level 4 Quantitatively Controlled

Utilize SCR-CMM Level 3 criteria definitions:
▪ There are no defined Level 4 criteria, since it is reasonable to assume a quantitatively-controlled process is not necessary to operationalize this control.
▪ While it may be possible to develop “metrics-driven” capabilities for this control, the criteria would be organization-specific to define.

Level 5 Continuously Improving

Utilize SCR-CMM Level 3 or Level 4 (if available) criteria definitions:
▪ There are no defined Level 5 criteria, since it is reasonable to assume a continuously-improving process is not necessary to operationalize this control.
▪ Level 5 capabilities should be considered “world-class” where the control builds on Level 4 capabilities, but are continuously improving through Artificial Intelligence (AI) and/or Machine Learning (ML) technologies.
▪ While it may be possible to develop responsive capabilities for this control through the use of AI and/or ML technologies, the criteria would be organization-specific to define.
Vulnerabilities Related To Incidents

Description

Mechanisms exist to report system vulnerabilities associated with reported cybersecurity and data protection incidents to organization-defined personnel or roles.

Possible Solutions & Considerations

Micro-Small Business (<10 staff) / BLS Firm Size Classes 1-2

∙ Basic incident response plan
∙ Designate incident response contact

Small Business (10-49 staff) / BLS Firm Size Classes 3-4

∙ Documented incident response plan
∙ Incident log
∙ Designated IR team

Medium Business (50-249 staff) / BLS Firm Size Classes 5-6

∙ Formal incident response program
∙ IR playbooks
∙ Tabletop exercises

Large Business (250-999 staff) / BLS Firm Size Classes 7-8

∙ Enterprise incident response program
∙ 24/7 SOC monitoring
∙ SOAR platform

Enterprise (> 1,000 staff) / BLS Firm Size Class 9

∙ Enterprise SOC with SIEM/SOAR (e.g., Splunk SOAR, Palo Alto XSOAR)
∙ IR retainer
∙ Threat hunting

SCR-CMM

Level 0 Not Performed

Practices are non-existent, based on the inability to demonstrate an implemented and operational capability. A reasonable person would conclude the control is not being performed.

Level 1 Performed Informally

SCR-CMM Level 1 criteria definitions are not available for this control:
▪ A reasonable person would conclude this control requires a structured process.
▪ At this level of maturity, the "ad hoc" nature of performing a capability informally would indicate the intent of the control is not met due to a lack of consistency and formality.

Level 2 Planned Tracked

Incident Response (IRO) capabilities are requirements-driven, but are not standardized across the entity (e.g., local/regional level consistency). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with IRO domain capabilities are formally documented and centrally-managed by the entity.
▪ Standardized Operating Procedures (SOP) associated with DCH domain capabilities are documented and maintained by process owners.
▪ IT and/or cybersecurity personnel work with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with IRO domain capabilities to address applicable statutory, regulatory and/or contractual requirements for Technology Assets, Applications, Services and/or Data (TAASD).
▪ Incident response-related controls are primarily administrative and preventative in nature (e.g., policies, standards and procedures & guidelines).
▪ Incident response management may be a defined function (e.g., team or department) or assigned as an additional duty to existing IT and/or cybersecurity personnel.
▪ IT and/or cybersecurity personnel operate an incident response capability using a documented and tested Incident Response Plan (IRP) to facilitate incident management operations that cover preparation, detection and analysis, containment, eradication and recovery.

Level 3 Well Defined

Incident Response (IRO) capabilities are standardized across the entity for applicability to People, Processes, Technologies, Data and/or Facilities (PPTDF) to ensure consistency for Technology Assets, Applications, Services and/or Data (TAASD). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with IRO domain capabilities are formally documented and centrally-managed by the entity's Governance, Risk & Compliance (GRC) team, or similar function.
▪ Cybersecurity personnel operate an incident response capability using a documented and tested Incident Response Plan (IRP) to facilitate incident management operations that cover preparation, detection and analysis, containment, eradication and recovery.
▪ An incident response team, or similar function, is appropriately staffed and supported to implement and maintain IRO domain capabilities.
▪ Technology is leveraged to enhance the efficiency and accuracy of incident response operations (e.g., incident management software).
▪ The entity's Governance, Risk & Compliance (GRC) team, or similar function, works with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with IRO domain capabilities to address Minimum Compliance Requirements (MCR) (e.g., applicable statutory, regulatory and/or contractual requirements) and Discretionary Security Requirements (DSR) (e.g., entity-required controls).
▪ An implemented and operational capability exists to report system vulnerabilities associated with reported cybersecurity and data protection incidents to organization-defined personnel or roles.

Level 4 Quantitatively Controlled

Incident Response (IRO) capabilities, in addition to being standardized across the entity and centrally managed to ensure consistency across Technology Assets, Applications, Services and/or Data (TAASD), efforts are metrics driven to provide sufficient insight for decision makers to predict optimal performance, ensure continued operations and/or identify areas for improvement. Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Applicable SCR-CMM Level 3 (Well Defined) capabilities are implemented and operational.
▪ Metrics reporting includes quantitative analysis of Key Performance Indicators (KPIs).
▪ Metrics reporting includes quantitative analysis of Key Risk Indicators (KRIs).
▪ Scope of metrics, KPIs and KRIs covers organization-wide cybersecurity and data protection controls, including functions performed by third-parties.
▪ Organizational leadership maintains a formal process to objectively review and respond to metrics, KPIs and KRIs (e.g., monthly or quarterly review).
▪ Based on metrics analysis, process improvement recommendations are submitted for review and are handled in accordance with change control processes.
▪ Business and technical stakeholders are involved in reviewing and approving proposed changes to evolve capabilities.

Level 5 Continuously Improving

Utilize SCR-CMM Level 3 or Level 4 (if available) criteria definitions:
▪ There are no defined Level 5 criteria, since it is reasonable to assume a continuously-improving process is not necessary to operationalize this control.
▪ Level 5 capabilities should be considered “world-class” where the control builds on Level 4 capabilities, but are continuously improving through Artificial Intelligence (AI) and/or Machine Learning (ML) technologies.
▪ While it may be possible to develop responsive capabilities for this control through the use of AI and/or ML technologies, the criteria would be organization-specific to define.

1.1 Nuorodos

1.2 Nustatyti reikalavimai

1.3 Susiję teisės aktai

2. Nustatyti reikalavimai

Reikalavimai
Šaltinis Reikalavimas

3. Susiję teisės aktai

Teisės aktai
Šaltinis Reguliavimas
EULAW 23 straipsnis Pareigos pranešti
-
EULAW 17 straipsnis Kokybės valdymo sistema
-
EULAW 39 straipsnis IRT veiklos tęstinumo plano komponentai
-
EULAW 14 straipsnis Komunikacija
-
EULAW 19 straipsnis Pranešimų apie didelius su IRT susijusius incidentus teikimas ir savanoriškas pranešimas apie dideles kibernetines grėsmes
-
EULAW 45 straipsnis Dalijimosi informacija ir žvalgybos informacija apie kibernetines grėsmes schemos
-
EULAW 34 straipsnis Pranešimas duomenų subjektui apie asmens duomenų saugumo pažeidimą
-
EULAW 14 straipsnis Gamintojų pareiga pranešti
-
EULAW 15 straipsnis Savanoriškas pranešimas
-
EULAW 14 straipsnis Komunikacija
-
EULAW 19 straipsnis Pranešimų apie didelius su IRT susijusius incidentus teikimas ir savanoriškas pranešimas apie dideles kibernetines grėsmes
-
EULAW 45 straipsnis Dalijimosi informacija ir žvalgybos informacija apie kibernetines grėsmes schemos
-
EULAW 34 straipsnis Pranešimas duomenų subjektui apie asmens duomenų saugumo pažeidimą
-
EULAW 14 straipsnis Gamintojų pareiga pranešti
-
EULAW 15 straipsnis Savanoriškas pranešimas
-
DELAW BDSG § 66 Benachrichtigung betroffener Personen bei Verletzungen des Schutzes personenbezogener Daten

(1) Hat eine Verletzung des Schutzes personenbezogener Daten voraussichtlich eine erhebliche Gefahr für Rechtsgüter betroffener Personen zur Folge, so hat der Verantwortliche die betroffenen Personen unverzüglich über den Vorfall zu benachrichtigen.

(2) Die Benachrichtigung nach Absatz 1 hat in klarer und einfacher Sprache die Art der Verletzung des Schutzes personenbezogener Daten zu beschreiben und zumindest die in § 65 Absatz 3 Nummer 2 bis 4 genannten Informationen und Maßnahmen zu enthalten.

(3) Von der Benachrichtigung nach Absatz 1 kann abgesehen werden, wenn

1.
der Verantwortliche geeignete technische und organisatorische Sicherheitsvorkehrungen getroffen hat und diese Vorkehrungen auf die von der Verletzung des Schutzes personenbezogener Daten betroffenen Daten angewandt wurden; dies gilt insbesondere für Vorkehrungen wie Verschlüsselungen, durch die die Daten für unbefugte Personen unzugänglich gemacht wurden;
2.
der Verantwortliche durch im Anschluss an die Verletzung getroffene Maßnahmen sichergestellt hat, dass aller Wahrscheinlichkeit nach keine erhebliche Gefahr im Sinne des Absatzes 1 mehr besteht, oder
3.
dies mit einem unverhältnismäßigen Aufwand verbunden wäre; in diesem Fall hat stattdessen eine öffentliche Bekanntmachung oder eine ähnliche Maßnahme zu erfolgen, durch die die betroffenen Personen vergleichbar wirksam informiert werden.

(4) Wenn der Verantwortliche die betroffenen Personen über eine Verletzung des Schutzes personenbezogener Daten nicht benachrichtigt hat, kann die oder der Bundesbeauftragte förmlich feststellen, dass ihrer oder seiner Auffassung nach die in Absatz 3 genannten Voraussetzungen nicht erfüllt sind. Hierbei hat sie oder er die Wahrscheinlichkeit zu berücksichtigen, dass die Verletzung eine erhebliche Gefahr im Sinne des Absatzes 1 zur Folge hat.

(5) Die Benachrichtigung der betroffenen Personen nach Absatz 1 kann unter den in § 56 Absatz 2 genannten Voraussetzungen aufgeschoben, eingeschränkt oder unterlassen werden, soweit nicht die Interessen der betroffenen Person aufgrund der von der Verletzung ausgehenden erheblichen Gefahr im Sinne des Absatzes 1 überwiegen.

(6) § 42 Absatz 4 findet entsprechende Anwendung.

EULAW 14 straipsnis 1

1.   Finansų sektoriaus subjektai, įgyvendindami 6 straipsnio 1 dalyje nurodytą IRT rizikos valdymo sistemą, nustato krizių komunikacijos planus, pagal kuriuos būtų galima atsakingai atskleisti informaciją apie bent didelius su IRT susijusius incidentus arba pažeidžiamumus atitinkamai klientams ir partneriams, taip pat visuomenei.

EULAW 14 straipsnis 2

2.   Kaip IRT rizikos valdymo sistemos dalį, finansų sektoriaus subjektai įgyvendina komunikacijos politiką, skirtą vidaus darbuotojams ir išorės suinteresuotiesiems subjektams. Darbuotojams skirtoje komunikacijos politikoje atsižvelgiama į poreikį atskirti IRT rizikos valdymo srities darbuotojus, visų pirma, atsakingus už reagavimą ir veiklos atkūrimą, ir darbuotojus, kurie turi būti informuoti.

EULAW 14 straipsnis 3

3.   Bent vienam finansų sektoriaus subjekto darbuotojui pavedama įgyvendinti su IRT susijusių incidentų komunikacijos strategiją ir tuo tikslu vykdyti atstovo ryšiams su visuomene ir žiniasklaida funkciją.

EULAW 19 straipsnis 1

1.   Pagal šio straipsnio 4 dalį finansų sektoriaus subjektai praneša apie didelius su IRT susijusius incidentus atitinkamai kompetentingai institucijai, kaip nurodyta 46 straipsnyje.

Kai finansų sektoriaus subjektą prižiūri daugiau nei viena nacionalinė kompetentinga institucija, nurodyta 46 straipsnyje, valstybės narės paskiria vieną bendrą kompetentingą instituciją atitinkama kompetentinga institucija, atsakinga už šiame straipsnyje numatytų funkcijų ir pareigų vykdymą.

Kredito įstaigos, pagal Reglamento (ES) Nr. 1024/2013 6 straipsnio 4 dalį klasifikuojamos kaip svarbios, apie didelius su IRT susijusius incidentus praneša atitinkamai nacionalinei kompetentingai institucijai, paskirtai pagal Direktyvos 2013/36/ES 4 straipsnį, o pastaroji nedelsdama perduoda tą pranešimą ECB.

Taikant pirmą pastraipą, finansų sektoriaus subjektai, surinkę ir išanalizavę visą susijusią informaciją, parengia pradinį pranešimą ir pranešimus, nurodytus šio straipsnio 4 dalyje, naudodami 20 straipsnyje nurodytus šablonus ir pateikia juos kompetentingai institucijai. Tuo atveju, kai dėl techninių priežasčių negalima pateikti pradinio pranešimo naudojant šabloną, finansų sektoriaus subjektai pateikia pranešimą kompetentingai institucijai alternatyviomis priemonėmis.

Pradiniame pranešime ir pranešimuose, nurodytuose 4 dalyje, pateikiama visa informacija, būtina kompetentingai institucijai, kad ji galėtų nustatyti didelio su IRT susijusio incidento reikšmingumą ir įvertinti galimą tarpvalstybinį poveikį.

Nedarant poveikio finansų sektoriaus subjekto vykdomam pranešimų atitinkamai kompetentingai institucijai teikimui pagal pirmą pastraipą, valstybės narės gali papildomai nustatyti, kad kai kurie ar visi finansų sektoriaus subjektai taip pat teikia pradinį pranešimą ir kiekvieną šio straipsnio 4 dalyje nurodytą pranešimą naudodami 20 straipsnyje nurodytus šablonus, nacionalinėms kompetentingoms institucijoms arba reagavimo į kompiuterių saugumo incidentus tarnyboms (CSIRT), paskirtoms arba įsteigtoms pagal Direktyvą (ES) 2022/2555.

EULAW 19 straipsnis 2

2.   Finansų sektoriaus subjektai gali savanoriškai pranešti atitinkamai kompetentingai institucijai apie dideles kibernetines grėsmes, jeigu jie mano, kad grėsmė yra svarbi finansų sistemai, paslaugų naudotojams ar klientams. Atitinkama kompetentinga institucija gali pateikti tokią informaciją kitoms atitinkamoms institucijoms, nurodytoms 6 dalyje.

Kredito įstaigos, pagal Reglamento (ES) Nr. 1024/2013 6 straipsnio 4 dalį klasifikuojamos kaip svarbios, gali savanoriškai pranešti apie dideles kibernetines grėsmes atitinkamai nacionalinei kompetentingai institucijai, paskirtai pagal Direktyvos 2013/36/ES 4 straipsnį, o pastaroji nedelsdama perduoda tą pranešimą ECB.

Valstybės narės gali nustatyti, kad tie finansų sektoriaus subjektai, kurie savanoriškai pateikia pranešimą pagal pirmą pastraipą, taip pat gali perduoti tą pranešimą CSIRT, paskirtoms arba įsteigtoms pagal Direktyvą (ES) 2022/2555.

EULAW 19 straipsnis 3

3.   Kai įvyksta didelis su IRT susijęs incidentas ir jis daro poveikį klientų finansiniams interesams, finansų sektoriaus subjektai nepagrįstai nedelsdami, iš karto, kai sužino apie šį incidentą, informuoja savo klientus apie didelį su IRT susijusį incidentą ir apie priemones, kurių imtasi tokio incidento neigiamam poveikiui sumažinti.

Didelės kibernetinės grėsmės atveju finansų sektoriaus subjektai, kai taikytina, informuoja savo klientus, kuriems gali būti padarytas poveikis, apie visas tinkamas apsaugos priemones, kurių pastarieji, apsvarstę, galėtų imtis.

EULAW 19 straipsnis 4

4.   Finansų sektoriaus subjektai, laikydamiesi laiko terminų, kurie turi būti nustatyti pagal 20 straipsnio pirmos pastraipos a punkto ii papunktį, atitinkamai kompetentingai institucijai pateikia:

a)

pradinį pranešimą;

b)

tarpinį pranešimą, pateikiamą po a punkte nurodyto pradinio pranešimo, kai tik pirminio incidento padėtis reikšmingai pasikeičia arba, remiantis nauja turima informacija, pasikeičia didelio su IRT susijusio incidento šalinimo būdai, vėliau atitinkamai teikiant atnaujintus pranešimus kiekvieną kartą, kai esama naujos informacijos apie padėtį, taip pat gavus konkretų kompetentingos institucijos prašymą;

c)

galutinį pranešimą, kai užbaigiama pagrindinės priežasties analizė, neatsižvelgiant į tai, ar poveikio mažinimo priemonės jau įgyvendintos, ir kai esama faktinių poveikio duomenų, kuriais galima pakeisti įverčius.

EULAW 19 straipsnis 5

5.   Finansų sektoriaus subjektai gali, laikydamiesi Sąjungos ir nacionalinės sektorių teisės, paslaugas teikiančiai trečiajai šaliai perduoti pareigas pranešti pagal šį straipsnį. Tokio perdavimo atveju finansų sektoriaus subjektas išlieka visiškai atsakingas už reikalavimų pranešti apie incidentus vykdymą.

EULAW 45 straipsnis 3

3.   Finansų sektoriaus subjektai praneša kompetentingoms institucijoms apie savo dalyvavimą 1 dalyje nurodytose dalijimosi informacija schemose, kai jų narystė patvirtinama arba, jei taikytina, nutraukiama, kai tas nutraukimas įsigalioja.

EULAW 96 straipsnis Pranešimas apie incidentus
-

Susietos užduotys

Saitai
Saito tipas Užduotis
is related to Quarterly
is related to relative Control Weighting = 06
is related to Process
is related to Recover
is related to SCRM Focus Tier 1 STRATEGIC
is related to SCRM Focus Tier 2 OPERATIONAL
blocks Loss of Accountability / Attribution
blocks Excessive or Unauthorized Privilege
blocks Unauthorized Privilege Elevation
blocks Unauthorized Access
blocks Loss, Theft or Damage of Assets
blocks Unauthorized Modification / Loss of System Integrity
blocks Unauthorized Retention / Inability to Dispose of Data
blocks Business / Service Interruption
blocks Data Loss / Integrity Compromise
blocks Reduced Operational Productivity
blocks System / Data Compromise (Technical Vector)
blocks System / Data Compromise (Non-Technical Vector)
blocks Revenue Loss
blocks Contractual Default / Termination
blocks Loss of Competitive Advantage
blocks Reputational Harm / Loss of Stakeholder Trust
blocks Regulatory / Legal / Contractual Financial Liability
blocks Exposure from Unaddressed Vulnerabilities
blocks System / Service Compromise
blocks Failure to Support Business / Mission Objectives
blocks Unaddressed Security / Compliance Exposure
blocks Unperformed / Unowned Control Responsibilities
blocks Uncontrolled Internal Security / Privacy Exposure
blocks Uncontrolled Third-Party Security / Privacy Exposure
blocks Lack of oversight of internal controls
blocks Lack of oversight of third-party controls
blocks Harm from Illegal, Abusive or Unsafe Content / Conduct
blocks Loss of Investigative / Evidentiary Capability
blocks Delayed Containment / Increased Incident Impact
blocks Incident Persistence / Recurrence
blocks Incident Response / Recovery Cost
blocks Undetected / Delayed Detection of Adverse Activity
blocks Third-Party Cybersecurity Compromise / Exposure
blocks Third-Party Physical Security Disruption / Exposure
blocks Sub-Tier / Fourth-Party Supply Chain Exposure
blocks Third-Party Legal / Compliance Exposure
blocks Harm from Unauthorized / Unintended Product or Service Use
blocks Third-Party Dependency Failure
is related to Annual
is related to relative Control Weighting = 09
is related to Respond
blocks Inability to Demonstrate Due Diligence / Due Care
blocks Unreliable Assurance / Decision Information
blocks Drought & Water Shortage
blocks Earthquakes
blocks Fire & Wildfires
blocks Floods
blocks Hurricanes & Tropical Storms
blocks Landslides & Debris Flow
blocks Pandemic (Disease) Outbreaks
blocks Severe Weather
blocks Space Weather
blocks Thunderstorms & Lightning
blocks Tornadoes
blocks Tsunamis
blocks Volcanoes
blocks Winter Storms & Extreme Cold
blocks Malicious Cyber Activity
blocks Utility Service Disruption
blocks Dysfunctional Management Practices
blocks Human Error
blocks Technical / Mechanical Failure
blocks Statutory / Regulatory / Contractual Change
blocks Data Quality Degradation / Data Poisoning
blocks Fraud, Corruption and/or Intentional Criminal Conduct
blocks Conflict of Interest (COI) / Undue Influence / Insider Misconduct
blocks Workforce Shortage / Loss of Critical Skills / Labor Disruption
blocks Infrastructure Failure / Degradation
blocks AM-01.01AC
blocks OPS-02.02B
blocks OPS-24.01B
blocks OPS-24.02B
blocks OPS-24.01AC
blocks CRY-13.02B
blocks SSO-05.06B
blocks SIM-01.03B
blocks SIM-04.01B
blocks SIM-04.02B
blocks SIM-04.01AC
blocks Inability to Demonstrate Due Diligence / Due Care
blocks Unreliable Assurance / Decision Information
blocks Drought & Water Shortage
blocks Earthquakes
blocks Fire & Wildfires
blocks Floods
blocks Hurricanes & Tropical Storms
blocks Landslides & Debris Flow
blocks Pandemic (Disease) Outbreaks
blocks Severe Weather
blocks Space Weather
blocks Thunderstorms & Lightning
blocks Tornadoes
blocks Tsunamis
blocks Volcanoes
blocks Winter Storms & Extreme Cold
blocks Malicious Cyber Activity
blocks Utility Service Disruption
blocks Dysfunctional Management Practices
blocks Human Error
blocks Technical / Mechanical Failure
blocks Statutory / Regulatory / Contractual Change
blocks Data Quality Degradation / Data Poisoning
blocks Fraud, Corruption and/or Intentional Criminal Conduct
blocks Conflict of Interest (COI) / Undue Influence / Insider Misconduct
blocks Workforce Shortage / Loss of Critical Skills / Labor Disruption
blocks Infrastructure Failure / Degradation
blocks AM-01.01AC
blocks OPS-02.02B
blocks OPS-24.01B
blocks OPS-24.02B
blocks OPS-24.01AC
blocks CRY-13.02B
blocks SSO-05.06B
blocks SIM-01.03B
blocks SIM-04.01B
blocks SIM-04.02B
blocks SIM-04.01AC
is blocked by IRO-16 Incident Stakeholder Reporting – Assessment Procedure
blocks IR-06 Incident Reporting
blocks IR-06 [L] Incident Reporting
blocks IR-06 [M] Incident Reporting
blocks IR-06 [H] Incident Reporting
blocks IR-06 [P] Incident Reporting
blocks 03.06.02 Incident Monitoring, Reporting, and Response Assistance
blocks DE.AE-06 Information on adverse events is provided to authorized staff and tools
blocks RS RESPOND
blocks RS.MA-01 The incident response plan is executed in coordination with relevant third parties once an incident is declared
blocks RS.CO Incident Response Reporting and Communication
blocks RS.CO-02 Internal and external stakeholders are notified of incidents
blocks RS.CO-03 Information is shared with designated internal and external stakeholders
  • Secure Controls Framework -

    The Secure Controls Framework® (SCF)

    "The SCF is the Common Controls Framework™ (CCF), the world's most comprehensive cybersecurity and data privacy metaframework - it is also free to use. The entire concept is building secure, compliant and resilient capabilities in the most efficient and cost-effective manner possible.

    The SCF is more than just a unified control catalog, since its included content creates a playbook for Governance, Risk & Compliance (GRC) capabilities. Used globally by organizations of every size, the SCF is a robust and scalable solution for security, compliance and resilience controls. As a comprehensive security framework, the SCF maps 1,400+ controls across 200+ laws, regulations, and industry frameworks so you can implement once and comply everywhere.

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    The SCF End User License Agreement (EULA) governs the use of the Secure Controls Framework® (SCF) under the Creative Commons Attribution-No Derivatives 4.0 International Public License.