+Emergency Accounts
---+Removal of Temporary / Emergency Accounts
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Emergency Accounts
Description
Mechanisms exist to establish and control "emergency access only" accounts.
Possible Solutions & Considerations
Micro-Small Business (<10 staff) / BLS Firm Size Classes 1-2
∙ Maintain emergency break-glass account with controlled access
Small Business (10-49 staff) / BLS Firm Size Classes 3-4
∙ Emergency account policy
∙ Secure storage of break-glass credentials
Medium Business (50-249 staff) / BLS Firm Size Classes 5-6
∙ Formal emergency account procedure
∙ Secure credential storage
∙ Usage logging
Large Business (250-999 staff) / BLS Firm Size Classes 7-8
∙ Enterprise emergency account management
∙ PAM-vaulted break-glass credentials
∙ Audit trail for emergency access
Enterprise (> 1,000 staff) / BLS Firm Size Class 9
∙ Enterprise PAM with emergency access workflow (e.g., CyberArk)
∙ Break-glass procedure
∙ Dual control for emergency credential release
∙ Automated alerting on emergency account use
SCR-CMM
Level 0 Not Performed
Practices are non-existent, based on the inability to demonstrate an implemented and operational capability. A reasonable person would conclude the control is not being performed.
Level 1 Performed Informally
SCR-CMM Level 1 criteria definitions are not available for this control:
▪ A reasonable person would conclude this control requires a structured process.
▪ At this level of maturity, the "ad hoc" nature of performing a capability informally would indicate the intent of the control is not met due to a lack of consistency and formality.
Level 2 Planned Tracked
Identification & Authentication (IAC) capabilities are requirements-driven, but are not standardized across the entity (e.g., local/regional level consistency). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with IAC domain capabilities are formally documented and centrally-managed by the entity.
▪ Standardized Operating Procedures (SOP) associated with IAC domain capabilities are documented and maintained by process owners.
▪ IT and/or cybersecurity personnel work with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with IAC domain capabilities to address applicable statutory, regulatory and/or contractual requirements for Technology Assets, Applications, Services and/or Data (TAASD).
▪ Identity & Access Management (IAM)-related controls are primarily administrative and preventative in nature (e.g., policies, standards and procedures & guidelines) to enforce Logical Access Control (LAC).
▪ IAM may be a defined function (e.g., team or department) or assigned as an additional duty to existing IT and/or cybersecurity personnel to implement Role Based Access Control (RBAC) practices for the management of user, group and system accounts, including privileged accounts.
▪ A directory services technology is used to centrally manage identities and permissions with RBAC. Due to technical or business limitations, asset/process owners are empowered to operate a decentralized access control program for their specific Technology Assets, Applications and/or Services (TAAS) that cannot be integrated into directory services.
▪ Configuration management and IAM functions collaborate to ensure Secure Baseline Configurations (SBC) enforce “least privileges” on TAAS.
Level 3 Well Defined
Identification & Authentication (IAC) capabilities are standardized across the entity for applicability to People, Processes, Technologies, Data and/or Facilities (PPTDF) to ensure consistency for Technology Assets, Applications, Services and/or Data (TAASD). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with IAC domain capabilities are formally documented and centrally-managed by the entity's Governance, Risk & Compliance (GRC) team, or similar function.
▪ Standardized Operating Procedures (SOP) associated with IAC domain capabilities are well-documented and kept current by process owners.
▪ An Identity & Access Management (IAM) team, or similar function, is appropriately staffed and supported to implement and maintain IAC domain capabilities.
▪ Technology is leveraged to enhance the efficiency and accuracy of IAM operations (e.g., directory services, Authenticate, Authorize and Audit (AAA) solution).
▪ The entity's Governance, Risk & Compliance (GRC) team, or similar function, works with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with IAC domain capabilities to address Minimum Compliance Requirements (MCR) (e.g., applicable statutory, regulatory and/or contractual requirements) and Discretionary Security Requirements (DSR) (e.g., entity-required controls).
▪ An implemented and operational capability exists to establish and control "emergency access only" accounts.
Level 4 Quantitatively Controlled
Utilize SCR-CMM Level 3 criteria definitions:
▪ There are no defined Level 4 criteria, since it is reasonable to assume a quantitatively-controlled process is not necessary to operationalize this control.
▪ While it may be possible to develop “metrics-driven” capabilities for this control, the criteria would be organization-specific to define.
Level 5 Continuously Improving
Utilize SCR-CMM Level 3 or Level 4 (if available) criteria definitions:
▪ There are no defined Level 5 criteria, since it is reasonable to assume a continuously-improving process is not necessary to operationalize this control.
▪ Level 5 capabilities should be considered “world-class” where the control builds on Level 4 capabilities, but are continuously improving through Artificial Intelligence (AI) and/or Machine Learning (ML) technologies.
▪ While it may be possible to develop responsive capabilities for this control through the use of AI and/or ML technologies, the criteria would be organization-specific to define.
1. Ħarsa ġenerali
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Standard |
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Removal of Temporary / Emergency Accounts
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Description
Automated mechanisms exist to disable or remove temporary and emergency accounts after an organization-defined time period for each type of account.
Possible Solutions & Considerations
Micro-Small Business (<10 staff) / BLS Firm Size Classes 1-2
∙ Remove temporary/emergency accounts when no longer needed
Small Business (10-49 staff) / BLS Firm Size Classes 3-4
∙ Policy requiring prompt removal of temporary/emergency accounts
Medium Business (50-249 staff) / BLS Firm Size Classes 5-6
∙ Formal temporary account lifecycle policy
∙ Automated expiry for temporary accounts
Large Business (250-999 staff) / BLS Firm Size Classes 7-8
∙ Enterprise IAM with automated temporary account expiration
Enterprise (> 1,000 staff) / BLS Firm Size Class 9
∙ Enterprise IGA platform with automated temporary account lifecycle management
∙ Just-in-time access provisioning
SCR-CMM
Level 0 Not Performed
Practices are non-existent, based on the inability to demonstrate an implemented and operational capability. A reasonable person would conclude the control is not being performed.
Level 1 Performed Informally
SCR-CMM Level 1 criteria definitions are not available for this control:
▪ A reasonable person would conclude this control requires a structured process.
▪ At this level of maturity, the "ad hoc" nature of performing a capability informally would indicate the intent of the control is not met due to a lack of consistency and formality.
Level 2 Planned Tracked
Identification & Authentication (IAC) capabilities are requirements-driven, but are not standardized across the entity (e.g., local/regional level consistency). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with IAC domain capabilities are formally documented and centrally-managed by the entity.
▪ Standardized Operating Procedures (SOP) associated with IAC domain capabilities are documented and maintained by process owners.
▪ IT and/or cybersecurity personnel work with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with IAC domain capabilities to address applicable statutory, regulatory and/or contractual requirements for Technology Assets, Applications, Services and/or Data (TAASD).
▪ Identity & Access Management (IAM)-related controls are primarily administrative and preventative in nature (e.g., policies, standards and procedures & guidelines) to enforce Logical Access Control (LAC).
▪ IAM may be a defined function (e.g., team or department) or assigned as an additional duty to existing IT and/or cybersecurity personnel to implement Role Based Access Control (RBAC) practices for the management of user, group and system accounts, including privileged accounts.
▪ A directory services technology is used to centrally manage identities and permissions with RBAC. Due to technical or business limitations, asset/process owners are empowered to operate a decentralized access control program for their specific Technology Assets, Applications and/or Services (TAAS) that cannot be integrated into directory services.
▪ Configuration management and IAM functions collaborate to ensure Secure Baseline Configurations (SBC) enforce “least privileges” on TAAS.
Level 3 Well Defined
Identification & Authentication (IAC) capabilities are standardized across the entity for applicability to People, Processes, Technologies, Data and/or Facilities (PPTDF) to ensure consistency for Technology Assets, Applications, Services and/or Data (TAASD). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with IAC domain capabilities are formally documented and centrally-managed by the entity's Governance, Risk & Compliance (GRC) team, or similar function.
▪ Standardized Operating Procedures (SOP) associated with IAC domain capabilities are well-documented and kept current by process owners.
▪ An Identity & Access Management (IAM) team, or similar function, is appropriately staffed and supported to implement and maintain IAC domain capabilities.
▪ Technology is leveraged to enhance the efficiency and accuracy of IAM operations (e.g., directory services, Authenticate, Authorize and Audit (AAA) solution).
▪ The entity's Governance, Risk & Compliance (GRC) team, or similar function, works with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with IAC domain capabilities to address Minimum Compliance Requirements (MCR) (e.g., applicable statutory, regulatory and/or contractual requirements) and Discretionary Security Requirements (DSR) (e.g., entity-required controls).
▪ An implemented and operational capability exists to automatically disable or remove temporary and emergency accounts after an organization-defined time period for each type of account.
Level 4 Quantitatively Controlled
Identification & Authentication (IAC) capabilities, in addition to being standardized across the entity and centrally managed to ensure consistency across Technology Assets, Applications, Services and/or Data (TAASD), efforts are metrics driven to provide sufficient insight for decision makers to predict optimal performance, ensure continued operations and/or identify areas for improvement. Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Applicable SCR-CMM Level 3 (Well Defined) capabilities are implemented and operational.
▪ Metrics reporting includes quantitative analysis of Key Performance Indicators (KPIs).
▪ Metrics reporting includes quantitative analysis of Key Risk Indicators (KRIs).
▪ Scope of metrics, KPIs and KRIs covers organization-wide cybersecurity and data protection controls, including functions performed by third-parties.
▪ Organizational leadership maintains a formal process to objectively review and respond to metrics, KPIs and KRIs (e.g., monthly or quarterly review).
▪ Based on metrics analysis, process improvement recommendations are submitted for review and are handled in accordance with change control processes.
▪ Business and technical stakeholders are involved in reviewing and approving proposed changes to evolve capabilities.
Level 5 Continuously Improving
Utilize SCR-CMM Level 3 or Level 4 (if available) criteria definitions:
▪ There are no defined Level 5 criteria, since it is reasonable to assume a continuously-improving process is not necessary to operationalize this control.
▪ Level 5 capabilities should be considered “world-class” where the control builds on Level 4 capabilities, but are continuously improving through Artificial Intelligence (AI) and/or Machine Learning (ML) technologies.
▪ While it may be possible to develop responsive capabilities for this control through the use of AI and/or ML technologies, the criteria would be organization-specific to define.
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1.1 Referenzi
1.2 Rekwiżiti identifikati
1.3 Regolamenti relatati
2. Rekwiżiti identifikati
3. Regolamenti relatati
Regolamenti
| Sors |
Regolamentazzjoni |
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EULAW
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Artikolu 21 Kontroll tal-aċċess
Artikolu 21
Bħala parti mill-kontroll tagħhom tad-drittijiet ta’ ġestjoni tal-aċċess, l-entitajiet finanzjarji għandhom jiżviluppaw, jiddokumentaw u jimplimentaw politika li jkun fiha dawn kollha li ġejjin:
(a)
l-assenjazzjoni tad-drittijiet ta’ aċċess għall-assi tal-ICT abbażi tal-prinċipji tal-ħtieġa ta’ tagħrif, tal-ħtieġa ta’ użu u tal-anqas privileġġ, inkluż għal aċċess mill-bogħod u ta’ emerġenza;
(b)
is-segregazzjoni tad-dmirijiet imfassla biex jipprevjenu aċċess mhux iġġustifikat għal data kritika jew biex jipprevjenu l-allokazzjoni ta’ kombinazzjonijiet ta’ drittijiet ta’ aċċess li jistgħu jintużaw biex jiġu evitati l-kontrolli;
(c)
dispożizzjoni dwar l-akkontabilità tal-utent, billi jiġi llimitat sa fejn ikun possibbli l-użu ta’ kontijiet tal-utenti ġeneriċi u kondiviżi u jiġi żgurat li l-utenti jkunu identifikabbli għall-azzjonijiet imwettqa fis-sistemi tal-ICT f’kull ħin;
(d)
dispożizzjoni dwar ir-restrizzjonijiet tal-aċċess għall-assi tal-ICT, li tistabbilixxi kontrolli u għodod biex jiġi pprevenut aċċess mhux awtorizzat;
(e)
proċeduri ta’ ġestjoni tal-kontijiet għall-għoti, għat-tibdil jew għar-revoka tad-drittijiet ta’ aċċess għall-kontijiet tal-utenti u l-kontijiet ġeneriċi, inklużi l-kontijiet tal-amministraturi ġeneriċi, u wkoll dispożizzjoni dwar dawn kollha li ġejjin:
(i)
l-assenjazzjoni tar-rwoli u tar-responsabbiltajiet għall-għoti, għar-rieżami u għar-revoka tad-drittijiet ta’ aċċess;
(ii)
l-assenjazzjoni ta’ aċċess privileġġat, ta’ emerġenza u ta’ amministratur fuq bażi ta’ ħtieġa ta’ użu jew fuq bażi ad hoc għas-sistemi kollha tal-ICT;
(iii)
l-irtirar tad-drittijiet ta’ aċċess mingħajr dewmien żejjed mat-terminazzjoni tal-impjieg jew meta l-aċċess ma jkunx għadu meħtieġ;
(iv)
aġġornament tad-drittijiet ta’ aċċess fejn ikunu meħtieġa tibdiliet u mill-anqas darba fis-sena għas-sistemi kollha tal-ICT, għajr għas-sistemi tal-ICT li jappoġġaw funzjonijiet kritiċi jew importanti u mill-anqas kull 6 xhur għas-sistemi tal-ICT li jappoġġaw funzjonijiet kritiċi jew importanti;
(f)
metodi ta’ awtentikazzjoni, inklużi dawn kollha li ġejjin:
(i)
l-użu ta’ metodi ta’ awtentikazzjoni proporzjonati għall-klassifikazzjoni stabbilita f’konformità mal-Artikolu 8(1) tar-Regolament (UE) 2022/2554 u għall-profil tar-riskju ġenerali tal-assi tal-ICT u filwaqt li jitqiesu prattiki ewlenin;
(ii)
l-użu ta’ metodi ta’ awtentikazzjoni b’saħħithom f’konformità ma’ prattiki u tekniki ewlenin għall-aċċess mill-bogħod għan-network tal-entità finanzjarja, għal aċċess privileġġat, għal aċċess għall-assi tal-ICT li jappoġġaw funzjonijiet kritiċi jew importanti jew assi tal-ICT li huma aċċessibbli għall-pubbliku;
(g)
miżuri ta’ kontroll għall-aċċess fiżiku li jinkludu:
(i)
l-identifikazzjoni u r-reġistrazzjoni ta’ persuni fiżiċi li huma awtorizzati jaċċessaw il-bini, iċ-ċentri tad-data u ż-żoni ddeżinjati sensittivi identifikati mill-entità finanzjarja fejn hemm l-assi tal-ICT u tal-informazzjoni;
(ii)
l-għoti ta’ drittijiet ta’ aċċess fiżiku għal assi kritiċi tal-ICT lil persuni awtorizzati biss, f’konformità mal-prinċipji tal-ħtieġa ta’ tagħrif u tal-anqas privileġġ, u fuq bażi ad hoc;
(iii)
il-monitoraġġ tal-aċċess fiżiku għall-bini, għaċ-ċentri tad-data u għal żoni ddeżinjati sensittivi identifikati mill-entità finanzjarja fejn ikun hemm l-assi tal-ICT u tal-informazzjoni jew it-tnejn li huma;
(iv)
ir-rieżami tad-drittijiet ta’ aċċess fiżiku biex jiġi żgurat li d-drittijiet ta’ aċċess mhux meħtieġa jiġu rrevokati minnufih.
Għall-finijiet tal-punt (e)(i), l-entitajiet finanzjarji għandhom jistabbilixxu l-perjodu ta’ żamma filwaqt li jqisu l-objettivi tas-sigurtà tan-negozju u tal-informazzjoni, ir-raġunijiet għar-reġistrazzjoni tal-avveniment fir-reġistri u r-riżultati tal-valutazzjoni tar-riskju tal-ICT.
Għall-finijiet tal-punt (e)(ii), l-entitajiet finanzjarji għandhom, meta possibbli, jużaw kontijiet iddedikati għat-twettiq ta’ kompiti amministrattivi fuq is-sistemi tal-ICT. Meta jkun fattibbli u xieraq, l-entitajiet finanzjarji għandhom jużaw soluzzjonijiet awtomatizzati għall-ġestjoni tal-aċċess għall-privileġġ.
Għall-finijiet tal-punt (g)(i), l-identifikazzjoni u r-reġistrazzjoni għandhom ikunu proporzjonati mal-importanza tal-bini, taċ-ċentri tad-data, taż-żoni ddeżinjati sensittivi u mal-kritikalità tal-operazzjonijiet jew tas-sistemi tal-ICT li jinsabu fihom.
Għall-finijiet tal-punt (g)(iii), il-monitoraġġ għandu jkun proporzjonat mal-klassifikazzjoni stabbilita f’konformità mal-Artikolu 8(1) tar-Regolament (UE) 2022/2554 u għall-kritikalità taż-żona aċċessata.
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Kwistjonijiet marbuta
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