IAM-06 Privileged Access Rights

Privileged access rights for internal and external personnel as well as technical users of the cloud service provider are assigned and changed in accordance with the policy for managing identities and access rights (cf. IAM-01) or a separate specific policy.

Supplementary information

Privileged access rights in the sense of the criterion are those that enable personnel of the cloud service provider to perform any of the following activities:

1. Read or write access to the cloud service customers data processed, stored or transmitted in the cloud service, unless such data is encrypted or the encryption can be deactivated for access by the cloud service provider; and

2. Changes to the operational and/or security configuration of the system components in the production environment, in particular the starting, stopping, deleting or deactivating of system components, if this can affect the confidentiality, integrity or availability of the cloud service customers data (also indirectly, e.g. by deactivating the logging and monitoring of security-relevant events).

Privileged access rights are personalised, limited in time according to a risk assessment and assigned as necessary for the execution of tasks ('need-to-know-principle').

Supplementary information

Privileged access rights in the sense of the criterion are those that enable personnel of the cloud service provider to perform any of the following activities:

1. Read or write access to the cloud service customers data processed, stored or transmitted in the cloud service, unless such data is encrypted or the encryption can be deactivated for access by the cloud service provider; and

2. Changes to the operational and/or security configuration of the system components in the production environment, in particular the starting, stopping, deleting or deactivating of system components, if this can affect the confidentiality, integrity or availability of the cloud service customers data (also indirectly, e.g. by deactivating the logging and monitoring of security-relevant events).

Anonymous technical users are only accessed through authentication with a personalised identitiy.

Supplementary information

Privileged access rights in the sense of the criterion are those that enable personnel of the cloud service provider to perform any of the following activities:

1. Read or write access to the cloud service customers data processed, stored or transmitted in the cloud service, unless such data is encrypted or the encryption can be deactivated for access by the cloud service provider; and

2. Changes to the operational and/or security configuration of the system components in the production environment, in particular the starting, stopping, deleting or deactivating of system components, if this can affect the confidentiality, integrity or availability of the cloud service customers data (also indirectly, e.g. by deactivating the logging and monitoring of security-relevant events).

Activities of users with privileged access rights are logged in order to detect any misuse of privileged access in suspicious cases.

Supplementary information

Privileged access rights in the sense of the criterion are those that enable personnel of the cloud service provider to perform any of the following activities:

1. Read or write access to the cloud service customers data processed, stored or transmitted in the cloud service, unless such data is encrypted or the encryption can be deactivated for access by the cloud service provider; and

2. Changes to the operational and/or security configuration of the system components in the production environment, in particular the starting, stopping, deleting or deactivating of system components, if this can affect the confidentiality, integrity or availability of the cloud service customers data (also indirectly, e.g. by deactivating the logging and monitoring of security-relevant events).

The logged information is automatically monitored for defined events that may indicate misuse.

Supplementary information

Privileged access rights in the sense of the criterion are those that enable personnel of the cloud service provider to perform any of the following activities:

1. Read or write access to the cloud service customers data processed, stored or transmitted in the cloud service, unless such data is encrypted or the encryption can be deactivated for access by the cloud service provider; and

2. Changes to the operational and/or security configuration of the system components in the production environment, in particular the starting, stopping, deleting or deactivating of system components, if this can affect the confidentiality, integrity or availability of the cloud service customers data (also indirectly, e.g. by deactivating the logging and monitoring of security-relevant events).

When such an event is identified, the responsible personnel is automatically informed so that they can timely assess whether misuse has occurred and take corresponding action.

Supplementary information

Privileged access rights in the sense of the criterion are those that enable personnel of the cloud service provider to perform any of the following activities:

1. Read or write access to the cloud service customers data processed, stored or transmitted in the cloud service, unless such data is encrypted or the encryption can be deactivated for access by the cloud service provider; and

2. Changes to the operational and/or security configuration of the system components in the production environment, in particular the starting, stopping, deleting or deactivating of system components, if this can affect the confidentiality, integrity or availability of the cloud service customers data (also indirectly, e.g. by deactivating the logging and monitoring of security-relevant events).

Supplementary information

Responsible personnel for events that may indicate misuse can be e.g. the personnel of the cloud service provider's security operations centre.

Misused privileged access rights can be treated e.g. as a security incident, cf. SIM-01.

In the event of proven misuse of privileged access rights, disciplinary measures are taken in accordance with HR-04.

Supplementary information

Privileged access rights in the sense of the criterion are those that enable personnel of the cloud service provider to perform any of the following activities:

1. Read or write access to the cloud service customers data processed, stored or transmitted in the cloud service, unless such data is encrypted or the encryption can be deactivated for access by the cloud service provider; and

2. Changes to the operational and/or security configuration of the system components in the production environment, in particular the starting, stopping, deleting or deactivating of system components, if this can affect the confidentiality, integrity or availability of the cloud service customers data (also indirectly, e.g. by deactivating the logging and monitoring of security-relevant events).

For containers and images, activities of users with privileged access are logged according to OPS-10.

Supplementary information

Privileged access rights in the sense of the criterion are those that enable personnel of the cloud service provider to perform any of the following activities:

1. Read or write access to the cloud service customers data processed, stored or transmitted in the cloud service, unless such data is encrypted or the encryption can be deactivated for access by the cloud service provider; and

2. Changes to the operational and/or security configuration of the system components in the production environment, in particular the starting, stopping, deleting or deactivating of system components, if this can affect the confidentiality, integrity or availability of the cloud service customers data (also indirectly, e.g. by deactivating the logging and monitoring of security-relevant events).

Access to the cloud service provider's administration interfaces requires the use of multi-factor authentication.

Supplementary information

Privileged access rights in the sense of the criterion are those that enable personnel of the cloud service provider to perform any of the following activities:

1. Read or write access to the cloud service customers data processed, stored or transmitted in the cloud service, unless such data is encrypted or the encryption can be deactivated for access by the cloud service provider; and

2. Changes to the operational and/or security configuration of the system components in the production environment, in particular the starting, stopping, deleting or deactivating of system components, if this can affect the confidentiality, integrity or availability of the cloud service customers data (also indirectly, e.g. by deactivating the logging and monitoring of security-relevant events).

The cloud service provider maintains an inventory of the identities with privileged access rights under its responsibility. This inventory is kept up-to-date.

Supplementary information

Privileged access rights in the sense of the criterion are those that enable personnel of the cloud service provider to perform any of the following activities:

1. Read or write access to the cloud service customers data processed, stored or transmitted in the cloud service, unless such data is encrypted or the encryption can be deactivated for access by the cloud service provider; and

2. Changes to the operational and/or security configuration of the system components in the production environment, in particular the starting, stopping, deleting or deactivating of system components, if this can affect the confidentiality, integrity or availability of the cloud service customers data (also indirectly, e.g. by deactivating the logging and monitoring of security-relevant events).

The cloud service provider maintains a list of the personnel that is responsible for an identity assigned to a non-human entity within the cloud service provider's scope of responsibility. This list is reviewed every six months and in case of significant changes to the cloud service.

Supplementary information

Privileged access rights in the sense of the criterion are those that enable personnel of the cloud service provider to perform any of the following activities:

1. Read or write access to the cloud service customers data processed, stored or transmitted in the cloud service, unless such data is encrypted or the encryption can be deactivated for access by the cloud service provider; and

2. Changes to the operational and/or security configuration of the system components in the production environment, in particular the starting, stopping, deleting or deactivating of system components, if this can affect the confidentiality, integrity or availability of the cloud service customers data (also indirectly, e.g. by deactivating the logging and monitoring of security-relevant events).

Supplementary information

If a review is caused by significant changes to the cloud service, only the parts of the list that are affected by the change need to be included in the review.

For privileged users, phishing-resistant multi-factor authentication such as FIDO2 security keys or comparable mechanisms using public key cryptography and domain binding are implemented.

Supplementary information

Privileged access rights in the sense of the criterion are those that enable personnel of the cloud service provider to perform any of the following activities:

1. Read or write access to the cloud service customers data processed, stored or transmitted in the cloud service, unless such data is encrypted or the encryption can be deactivated for access by the cloud service provider; and

2. Changes to the operational and/or security configuration of the system components in the production environment, in particular the starting, stopping, deleting or deactivating of system components, if this can affect the confidentiality, integrity or availability of the cloud service customers data (also indirectly, e.g. by deactivating the logging and monitoring of security-relevant events).

Privileged access rights are enforced through a privileged access management (PAM) solution with support for 'just-in-time' elevation and 'just-enough' access.

Supplementary information

Privileged access rights in the sense of the criterion are those that enable personnel of the cloud service provider to perform any of the following activities:

1. Read or write access to the cloud service customers data processed, stored or transmitted in the cloud service, unless such data is encrypted or the encryption can be deactivated for access by the cloud service provider; and

2. Changes to the operational and/or security configuration of the system components in the production environment, in particular the starting, stopping, deleting or deactivating of system components, if this can affect the confidentiality, integrity or availability of the cloud service customers data (also indirectly, e.g. by deactivating the logging and monitoring of security-relevant events).