+TITLE III END-USER RIGHTS
---+Article 98 Exemption of certain microenterprises
---+Article 99 Non-discrimination
---+Article 100 Fundamental rights safeguard
------+Article 100 1.
------+Article 100 2.
---+Article 101 Level of harmonisation
------+Article 101 1.
------+Article 101 2.
---+Article 102 Information requirements for contracts
------+Article 102 1.
------+Article 102 2.
------+Article 102 3.
------+Article 102 4.
------+Article 102 5.
------+Article 102 6.
------+Article 102 7.
---+Article 103 Transparency, comparison of offers and publication of information
------+Article 103 1.
------+Article 103 2.
------+Article 103 3.
------+Article 103 4.
---+Article 104 Quality of service related to internet access services and publicly available interpersonal communications services
------+Article 104 1.
------+Article 104 2.
---+Article 105 Contract duration and termination
------+Article 105 1.
------+Article 105 2.
------+Article 105 3.
------+Article 105 4.
------+Article 105 5.
------+Article 105 6.
------+Article 105 7.
---+Article 106 Provider switching and number portability
------+Article 106 1.
------+Article 106 2.
------+Article 106 3.
------+Article 106 4.
------+Article 106 5.
------+Article 106 6.
------+Article 106 7.
------+Article 106 8.
------+Article 106 9.
---+Article 107 Bundled offers
------+Article 107 1.
------+Article 107 2.
------+Article 107 3.
------+Article 107 4.
------+Article 107 5.
---+Article 108 Availability of services
---+Article 109 Emergency communications and the single European emergency number
------+Article 109 1.
------+Article 109 2.
------+Article 109 3.
------+Article 109 4.
------+Article 109 5.
------+Article 109 6.
------+Article 109 7.
------+Article 109 8.
---+Article 110 Public warning system
------+Article 110 1.
------+Article 110 2.
---+Article 111 Equivalent access and choice for end-users with disabilities
------+Article 111 1.
------+Article 111 2.
---+Article 112 Directory enquiry services
------+Article 112 1.
------+Article 112 2.
------+Article 112 3.
------+Article 112 4.
---+Article 113 Interoperability of car radio and consumer radio receivers and consumer digital television equipment
------+Article 113 1.
------+Article 113 2.
------+Article 113 3.
---+Article 114 ‘Must carry’ obligations
------+Article 114 1.
------+Article 114 2.
------+Article 114 3.
---+Article 115 Provision of additional facilities
------+Article 115 1.
------+Article 115 2.
------+Article 115 3.
---+Article 116 Adaptation of annexes

TITLE III END-USER RIGHTS

TITLE III END-USER RIGHTS

1. Ħarsa ġenerali

,
Article 98 Exemption of certain microenterprises

Article 98

Exemption of certain microenterprises

With the exception of Articles 99 and 100, this Title shall not apply to microenterprises providing number-independent interpersonal communications services unless they also provide other electronic communications services.

Member States shall ensure that end-users are informed of an exemption under the first paragraph before concluding a contract with a microenterprise benefitting from such an exemption.
Article 99 Non-discrimination

Article 99

Non-discrimination

Providers of electronic communications networks or services shall not apply any different requirements or general conditions of access to, or use of, networks or services to end-users, for reasons related to the end-user’s nationality, place of residence or place of establishment, unless such different treatment is objectively justified.
Article 100 Fundamental rights safeguard
Article 101 Level of harmonisation
Article 102 Information requirements for contracts
Article 103 Transparency, comparison of offers and publication of information
Article 104 Quality of service related to internet access services and publicly available interpersonal communications services
Article 105 Contract duration and termination
Article 106 Provider switching and number portability
Article 107 Bundled offers
Article 108 Availability of services

Article 108

Availability of services

Member States shall take all necessary measures to ensure the fullest possible availability of voice communications services and internet access services provided over public electronic communications networks in the event of catastrophic network breakdown or in cases of force majeure. Member States shall ensure that providers of voice communications services take all necessary measures to ensure uninterrupted access to emergency services and uninterrupted transmission of public warnings.
Article 109 Emergency communications and the single European emergency number
Article 110 Public warning system
Article 111 Equivalent access and choice for end-users with disabilities
Article 112 Directory enquiry services
Article 113 Interoperability of car radio and consumer radio receivers and consumer digital television equipment
Article 114 ‘Must carry’ obligations
Article 115 Provision of additional facilities
Article 116 Adaptation of annexes

Article 116

Adaptation of annexes

The Commission is empowered to adopt delegated acts in accordance with Article 117 amending Annexes V, VI, IX, X, and XI in order to take account of technological and social developments or changes in market demand.

1.1 Referenzi

1.2 Rekwiżiti identifikati

1.3 Standards relatati

2. Rekwiżiti identifikati

Rekwiżiti

3. Standards relatati

Standards