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+3.1 Identity Service Documentation and Records |
3.1 Identity Service Documentation and RecordsThe CSP SHALL conduct its operations according to documented procedures or a practice statement that details all identity proofing processes as they are implemented to achieve the defined IAL. These documented procedures SHALL include, at a minimum: A complete service description, including the particular steps that the CSP follows to identity-proof applicants at each offered assurance level
The CSP’s policy for providing notice to applicants about the types of identity proofing processes available, the evidence and attribute collection requirements for the IALs offered by the CSP, the purpose for collecting personal information (see Sec. 3.3.2), and the purposes for collecting, using, and retaining biometrics (see Sec. 3.1.11)
The CSP’s policy for ensuring that the identity proofing process concludes in a timely manner once the applicant has met all of the requirements
The types of evidence that the CSP accepts and the justification for how the evidence fulfills the strength requirements of the level at which it will be accepted by the CSP
The CSP’s policy and process for validating and verifying identity evidence, including training and qualification requirements for personnel who serve in identity proofing roles, as provided in Sec. 2.1.2
The specific technologies that the CSP employs for evidence validation and verification
The CSP’s policy and processes for supporting applicants who lack sufficient identity evidence for the required IAL (Sec. 3.15) and for addressing identity proofing exceptions and errors
The attributes that the CSP considers to be core attributes (Sec. 2.2) and the authoritative and credible sources it uses for validating those attributes (Sec. 2.4.2.4)
The CSP’s policy for managing and communicating service changes to RPs, such as changes in data sources, integrated vendors, or biometric algorithms
The CSP’s approach to fraud management (see Sec. 3.2), including its policy and process for identifying and remediating suspected or confirmed fraudulent accounts and communicating such information to RPs and affected individuals
The CSP’s policy for any conditions that would require reverification of the user (e.g., account recovery, account abandonment, regulatory “recertification” requirements)
The CSP’s policy for conducting privacy risk assessments, including the timing of its periodic reviews and specific conditions that will trigger an updated privacy risk assessment (see Sec. 3.3.1)
The CSP’s policy for assessing customer experience, including the testing methods employed, timing of its periodic reviews, and any specific conditions that will trigger an out-of-cycle review (see Sec. 3.4)
The CSP’s policy for the retention, protection, and deletion of all personal, sensitive, and biometric data, including the treatment of all such data if the CSP ceases operation or merges or transfers operations to another CSP
The CSP’s policy for reporting and updating performance metrics, as described in Sec. 3.5.2 of SP 800-63
The CSP’s policy for accessing or removing a subscriber’s account in the event of their death or incapacitation (see Sec. 5)
CSPs SHALL make their documented procedures or practice statements available to RPs that use their identity service. CSPs SHOULD make a summarized version of their documented procedures or practice statements publicly available.
1. Przegląd
1.1 Odwołania1.2 Zidentyfikowane wymagania1.3 Powiązane regulacje2. Zidentyfikowane wymagania
3. Powiązane regulacje
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