+Defined Operational Resilience Requirements

Defined Operational Resilience Requirements

Description

Mechanisms exist to define operational resilience requirements for Technology Assets, Applications, Services and/or Data (TAASD) to operate in a controlled and acceptable manner during:
(1) Routine operations; and
(2) Adverse conditions.

Possible Solutions & Considerations

Micro-Small Business (<10 staff) / BLS Firm Size Classes 1-2

∙ Business Impact Analysis (BIA)
∙ Documented RTO/RPO for critical systems

Small Business (10-49 staff) / BLS Firm Size Classes 3-4

∙ Business Impact Analysis (BIA)
∙ Documented RTO/RPO/MTD for critical systems
∙ Business Continuity Plan (BCP)

Medium Business (50-249 staff) / BLS Firm Size Classes 5-6

∙ Business Impact Analysis (BIA)
∙ Continuity of Operations Plan (COOP)
∙ Documented resilience requirements per system in the CMDB

Large Business (250-999 staff) / BLS Firm Size Classes 7-8

∙ Business Impact Analysis (BIA)
∙ Continuity of Operations Plan (COOP)
∙ BC/DR platform (e.g., Fusion Risk Management, Castellan)
∙ Resilience requirements traced to architecture and backup design

Enterprise (> 1,000 staff) / BLS Firm Size Class 9

∙ Enterprise operational resilience program (e.g., aligned with ISO 22301 and DORA)
∙ BC/DR platform (e.g., Fusion Risk Management, ServiceNow BCM)
∙ Resilience requirements traced to architecture, backup and failover design
∙ Annual requirements recertification

SCR-CMM

Level 0 Not Performed

Practices are non-existent, based on the inability to demonstrate an implemented and operational capability. A reasonable person would conclude the control is not being performed.

Level 1 Performed Informally

Business Continuity & Disaster Recovery (BCD) domain capabilities are ad hoc and inconsistent. Capability criteria associated with this control may include:
▪ Policies, standards & procedures associated with BCD domain capabilities provide limited coverage due to the depth and breadth of the existing documentation.
▪ Contingency management-related activities are decentralized (e.g., a localized/regionalized function) and uses non-standardized methods to implement secure, resilient and compliant practices.
▪ IT and/or cybersecurity personnel develop limited Disaster Recovery Plans (DRP) to recover business-critical Technology Assets, Applications and/or Services (TAAS) and services.
▪ Recovery Time Objectives (RTOs) and/or Recovery Point Objectives (RPOs) are not formally planned for or resourced to meet.

Level 2 Planned Tracked

Business Continuity & Disaster Recovery (BCD) capabilities are requirements-driven, but are not standardized across the entity (e.g., local/regional level consistency). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with BCD domain capabilities are formally documented and centrally-managed by the entity.
▪ Standardized Operating Procedures (SOP) associated with BCD domain capabilities are documented and maintained by process owners.
▪ IT and/or cybersecurity personnel work with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with BCD domain capabilities to address applicable statutory, regulatory and/or contractual requirements for Technology Assets, Applications, Services and/or Data (TAASD).
▪ Business Continuity / Disaster Recovery (BC/DR)-related controls are primarily administrative and preventative in nature (e.g., policies, standards and procedures & guidelines).
▪ BC/DR may be a defined function (e.g., team or department) or assigned as an additional duty to existing IT and/or cybersecurity personnel.

Level 3 Well Defined

Business Continuity & Disaster Recovery (BCD) capabilities are standardized across the entity for applicability to People, Processes, Technologies, Data and/or Facilities (PPTDF) to ensure consistency for Technology Assets, Applications, Services and/or Data (TAASD). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with BCD domain capabilities are formally documented and centrally-managed by the entity's Governance, Risk & Compliance (GRC) team, or similar function.
▪ Standardized Operating Procedures (SOP) associated with BCD domain capabilities are well-documented and kept current by process owners.
▪ A Business Continuity & Disaster Recovery (BC/DR) team, or similar function, is appropriately staffed and supported to implement and maintain BCD domain capabilities.
▪ Technology is leveraged to enhance the efficiency and accuracy of BC/DR operations (e.g., BC/DR planning software, Disaster Recovery as a Service (DRaaS), Orchestration and Automation Tools).
▪ The entity's Governance, Risk & Compliance (GRC) team, or similar function, works with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with BCD domain capabilities to address Minimum Compliance Requirements (MCR) (e.g., applicable statutory, regulatory and/or contractual requirements) and Discretionary Security Requirements (DSR) (e.g., entity-required controls).

Level 4 Quantitatively Controlled

Utilize SCR-CMM Level 3 criteria definitions:
▪ There are no defined Level 4 criteria, since it is reasonable to assume a quantitatively-controlled process is not necessary to operationalize this control.
▪ While it may be possible to develop “metrics-driven” capabilities for this control, the criteria would be organization-specific to define.

Level 5 Continuously Improving

Utilize SCR-CMM Level 3 or Level 4 (if available) criteria definitions:
▪ There are no defined Level 5 criteria, since it is reasonable to assume a continuously-improving process is not necessary to operationalize this control.
▪ Level 5 capabilities should be considered “world-class” where the control builds on Level 4 capabilities, but are continuously improving through Artificial Intelligence (AI) and/or Machine Learning (ML) technologies.
▪ While it may be possible to develop responsive capabilities for this control through the use of AI and/or ML technologies, the criteria would be organization-specific to define.

1. Przegląd

1.1 Odwołania

1.2 Zidentyfikowane wymagania

1.3 Powiązane regulacje

2. Zidentyfikowane wymagania

Wymagania

3. Powiązane regulacje

Regulacje
EULAW Artykuł 11 Bezpieczeństwo danych i systemów
-
DELAW BDSG § 64 Anforderungen an die Sicherheit der Datenverarbeitung

(1) Der Verantwortliche und der Auftragsverarbeiter haben unter Berücksichtigung des Stands der Technik, der Implementierungskosten, der Art, des Umfangs, der Umstände und der Zwecke der Verarbeitung sowie der Eintrittswahrscheinlichkeit und der Schwere der mit der Verarbeitung verbundenen Gefahren für die Rechtsgüter der betroffenen Personen die erforderlichen technischen und organisatorischen Maßnahmen zu treffen, um bei der Verarbeitung personenbezogener Daten ein dem Risiko angemessenes Schutzniveau zu gewährleisten, insbesondere im Hinblick auf die Verarbeitung besonderer Kategorien personenbezogener Daten. Der Verantwortliche hat hierbei die einschlägigen Technischen Richtlinien und Empfehlungen des Bundesamtes für Sicherheit in der Informationstechnik zu berücksichtigen.

(2) Die in Absatz 1 genannten Maßnahmen können unter anderem die Pseudonymisierung und Verschlüsselung personenbezogener Daten umfassen, soweit solche Mittel in Anbetracht der Verarbeitungszwecke möglich sind. Die Maßnahmen nach Absatz 1 sollen dazu führen, dass

1.
die Vertraulichkeit, Integrität, Verfügbarkeit und Belastbarkeit der Systeme und Dienste im Zusammenhang mit der Verarbeitung auf Dauer sichergestellt werden und
2.
die Verfügbarkeit der personenbezogenen Daten und der Zugang zu ihnen bei einem physischen oder technischen Zwischenfall rasch wiederhergestellt werden können.

(3) Im Fall einer automatisierten Verarbeitung haben der Verantwortliche und der Auftragsverarbeiter nach einer Risikobewertung Maßnahmen zu ergreifen, die Folgendes bezwecken:

1.
Verwehrung des Zugangs zu Verarbeitungsanlagen, mit denen die Verarbeitung durchgeführt wird, für Unbefugte (Zugangskontrolle),
2.
Verhinderung des unbefugten Lesens, Kopierens, Veränderns oder Löschens von Datenträgern (Datenträgerkontrolle),
3.
Verhinderung der unbefugten Eingabe von personenbezogenen Daten sowie der unbefugten Kenntnisnahme, Veränderung und Löschung von gespeicherten personenbezogenen Daten (Speicherkontrolle),
4.
Verhinderung der Nutzung automatisierter Verarbeitungssysteme mit Hilfe von Einrichtungen zur Datenübertragung durch Unbefugte (Benutzerkontrolle),
5.
Gewährleistung, dass die zur Benutzung eines automatisierten Verarbeitungssystems Berechtigten ausschließlich zu den von ihrer Zugangsberechtigung umfassten personenbezogenen Daten Zugang haben (Zugriffskontrolle),
6.
Gewährleistung, dass überprüft und festgestellt werden kann, an welche Stellen personenbezogene Daten mit Hilfe von Einrichtungen zur Datenübertragung übermittelt oder zur Verfügung gestellt wurden oder werden können (Übertragungskontrolle),
7.
Gewährleistung, dass nachträglich überprüft und festgestellt werden kann, welche personenbezogenen Daten zu welcher Zeit und von wem in automatisierte Verarbeitungssysteme eingegeben oder verändert worden sind (Eingabekontrolle),
8.
Gewährleistung, dass bei der Übermittlung personenbezogener Daten sowie beim Transport von Datenträgern die Vertraulichkeit und Integrität der Daten geschützt werden (Transportkontrolle),
9.
Gewährleistung, dass eingesetzte Systeme im Störungsfall wiederhergestellt werden können (Wiederherstellbarkeit),
10.
Gewährleistung, dass alle Funktionen des Systems zur Verfügung stehen und auftretende Fehlfunktionen gemeldet werden (Zuverlässigkeit),
11.
Gewährleistung, dass gespeicherte personenbezogene Daten nicht durch Fehlfunktionen des Systems beschädigt werden können (Datenintegrität),
12.
Gewährleistung, dass personenbezogene Daten, die im Auftrag verarbeitet werden, nur entsprechend den Weisungen des Auftraggebers verarbeitet werden können (Auftragskontrolle),
13.
Gewährleistung, dass personenbezogene Daten gegen Zerstörung oder Verlust geschützt sind (Verfügbarkeitskontrolle),
14.
Gewährleistung, dass zu unterschiedlichen Zwecken erhobene personenbezogene Daten getrennt verarbeitet werden können (Trennbarkeit).
Ein Zweck nach Satz 1 Nummer 2 bis 5 kann insbesondere durch die Verwendung von dem Stand der Technik entsprechenden Verschlüsselungsverfahren erreicht werden.

Powiązane zgłoszenia

Powiązania
is related to Annual
is related to relative Control Weighting = 08
is related to Process
is related to Recover
is related to SCRM Focus Tier 2 OPERATIONAL
blocks Loss, Theft or Damage of Assets
blocks Unauthorized Modification / Loss of System Integrity
blocks Unauthorized Retention / Inability to Dispose of Data
blocks Business / Service Interruption
blocks Data Loss / Integrity Compromise
blocks Reduced Operational Productivity
blocks System / Data Compromise (Technical Vector)
blocks System / Data Compromise (Non-Technical Vector)
blocks Revenue Loss
blocks Contractual Default / Termination
blocks Loss of Competitive Advantage
blocks Reputational Harm / Loss of Stakeholder Trust
blocks Regulatory / Legal / Contractual Financial Liability
blocks Failure to Support Business / Mission Objectives
blocks Unaddressed Security / Compliance Exposure
blocks Unperformed / Unowned Control Responsibilities
blocks Uncontrolled Internal Security / Privacy Exposure
blocks Uncontrolled Third-Party Security / Privacy Exposure
blocks Loss of Investigative / Evidentiary Capability
blocks Delayed Containment / Increased Incident Impact
blocks Incident Persistence / Recurrence
blocks Incident Response / Recovery Cost
is related to Govern
is related to SCRM Focus Tier 1 STRATEGIC
blocks Inability to Demonstrate Due Diligence / Due Care
blocks Unreliable Assurance / Decision Information
blocks Recovery Failure / Unacceptable Recovery Delay
blocks Concentration / Single-Point Dependency Failure
blocks Loss of Data / Service Availability
blocks Drought & Water Shortage
blocks Earthquakes
blocks Fire & Wildfires
blocks Floods
blocks Hurricanes & Tropical Storms
blocks Landslides & Debris Flow
blocks Pandemic (Disease) Outbreaks
blocks Severe Weather
blocks Space Weather
blocks Thunderstorms & Lightning
blocks Tornadoes
blocks Tsunamis
blocks Volcanoes
blocks Winter Storms & Extreme Cold
blocks Malicious Cyber Activity
blocks Dysfunctional Management Practices
blocks Human Error
blocks Technical / Mechanical Failure
blocks Statutory / Regulatory / Contractual Change
blocks Data Quality Degradation / Data Poisoning
blocks Conflict of Interest (COI) / Undue Influence / Insider Misconduct
blocks Workforce Shortage / Loss of Critical Skills / Labor Disruption
is blocked by BCD-02.1 Defined Operational Resilience Requirements – Assessment Procedure
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