+MA-05 [H] Maintenance Personnel
---+MA-05(01) [H] Individuals Without Appropriate Access

MA-05 [H] Maintenance Personnel

Control

  1. Establish a process for maintenance personnel authorization and maintain a list of authorized maintenance organizations or personnel;
  2. Verify that non-escorted personnel performing maintenance on the system possess the required access authorizations; and
  3. Designate organizational personnel with required access authorizations and technical competence to supervise the maintenance activities of personnel who do not possess the required access authorizations.

Discussion

Maintenance personnel refers to individuals who perform hardware or software maintenance on organizational systems, while [PE-2](#pe-2) addresses physical access for individuals whose maintenance duties place them within the physical protection perimeter of the systems. Technical competence of supervising individuals relates to the maintenance performed on the systems, while having required access authorizations refers to maintenance on and near the systems. Individuals not previously identified as authorized maintenance personnel—such as information technology manufacturers, vendors, systems integrators, and consultants—may require privileged access to organizational systems, such as when they are required to conduct maintenance activities with little or no notice. Based on organizational assessments of risk, organizations may issue temporary credentials to these individuals. Temporary credentials may be for one-time use or for very limited time periods.

Assessment Objective

    1. a process for maintenance personnel authorization is established;
    2. a list of authorized maintenance organizations or personnel is maintained;
  2. non-escorted personnel performing maintenance on the system possess the required access authorizations;
  3. organizational personnel with required access authorizations and technical competence is/are designated to supervise the maintenance activities of personnel who do not possess the required access authorizations.

Assessment Method

Examine

Maintenance policy procedures addressing maintenance personnel service provider contracts service-level agreements list of authorized personnel maintenance records access control records system security plan other relevant documents or records

Interview

Organizational personnel with system maintenance responsibilities organizational personnel with information security responsibilities

1. Visão geral

MA-05(01) [H] Individuals Without Appropriate Access

Control

  1. Implement procedures for the use of maintenance personnel that lack appropriate security clearances or are not U.S. citizens, that include the following requirements:
    1. Maintenance personnel who do not have needed access authorizations, clearances, or formal access approvals are escorted and supervised during the performance of maintenance and diagnostic activities on the system by approved organizational personnel who are fully cleared, have appropriate access authorizations, and are technically qualified; and
    2. Prior to initiating maintenance or diagnostic activities by personnel who do not have needed access authorizations, clearances or formal access approvals, all volatile information storage components within the system are sanitized and all nonvolatile storage media are removed or physically disconnected from the system and secured; and
  2. Develop and implement [Assignement: alternate controls] in the event a system component cannot be sanitized, removed, or disconnected from the system.

Discussion

Procedures for individuals who lack appropriate security clearances or who are not U.S. citizens are intended to deny visual and electronic access to classified or controlled unclassified information contained on organizational systems. Procedures for the use of maintenance personnel can be documented in security plans for the systems.

Assessment Objective

    1. procedures for the use of maintenance personnel who lack appropriate security clearances or are not U.S. citizens are implemented and include approved organizational personnel who are fully cleared, have appropriate access authorizations, and are technically qualified escorting and supervising maintenance personnel without the needed access authorization during the performance of maintenance and diagnostic activities;
    2. procedures for the use of maintenance personnel who lack appropriate security clearances or are not U.S. citizens are implemented and include all volatile information storage components within the system being sanitized and all non-volatile storage media being removed or physically disconnected from the system and secured prior to initiating maintenance or diagnostic activities;
  2. [Assignement: alternate controls] are developed and implemented in the event that a system cannot be sanitized, removed, or disconnected from the system.

Assessment Method

Examine

Maintenance policy procedures addressing maintenance personnel system media protection policy physical and environmental protection policy list of maintenance personnel requiring escort/supervision maintenance records access control records system security plan other relevant documents or records

Interview

Organizational personnel with system maintenance responsibilities organizational personnel with personnel security responsibilities organizational personnel with physical access control responsibilities organizational personnel with information security responsibilities organizational personnel responsible for media sanitization system/network administrators

1.1 Referências

1.2 Requisitos identificados

1.3 Regulamentos relacionados

2. Requisitos identificados

Requisitos

3. Regulamentos relacionados

Regulamentos

Pedidos ligados

Ligações
is blocked by MA-05 [H] Maintenance Personnel – Assessment Procedure
is blocked by Authorized Maintenance Personnel