+IR-04(15) Public Relations and Reputation Repair

IR-04(15) Public Relations and Reputation Repair

Control

  1. Manage public relations associated with an incident; and
  2. Employ measures to repair the reputation of the organization.

Discussion

It is important for an organization to have a strategy in place for addressing incidents that have been brought to the attention of the general public, have cast the organization in a negative light, or have affected the organization’s constituents (e.g., partners, customers). Such publicity can be extremely harmful to the organization and affect its ability to carry out its mission and business functions. Taking proactive steps to repair the organization’s reputation is an essential aspect of reestablishing the trust and confidence of its constituents.

Assessment Objective

  1. public relations associated with an incident are managed;
  2. measures are employed to repair the reputation of the organization.

Assessment Method

Examine

Incident response policy procedures addressing incident response procedures addressing incident handling incident response plan system security plan other relevant documents or records

Interview

Organizational personnel with incident handling responsibilities organizational personnel with information security responsibilities organizational personnel with communications or public relations responsibilities

1. Visão geral

1.1 Referências

1.2 Requisitos identificados

1.3 Regulamentos relacionados

2. Requisitos identificados

Requisitos

3. Regulamentos relacionados

Regulamentos

Pedidos ligados

Ligações
is blocked by IR-04(15) Public Relations and Reputation Repair – Assessment Procedure
is blocked by Public Relations & Reputation Repair