+OPS.3.1.A14 Contingency Planning for Outsourcing [BCM Officer] (S)

OPS.3.1.A14 Contingency Planning for Outsourcing [BCM Officer] (S)

There SHOULD be a contingency planning concept for outsourcing that comprises the components of the outsourcing customer and the outsourcing service provider in question, as well as the associated interfaces. The contingency planning concept for outsourcing SHOULD specify the responsibilities, contact persons, and processes between the outsourcing customer and the outsourcing service provider. Regular joint emergency drills SHOULD be performed.

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