+OPS-07.02B

OPS-07.02B

Incidents are investigated by qualified personnel and rectified timely to ensure compliance with contractual obligations to cloud service customers or the cloud service provider's business requirements regarding the scope and frequency of data backup and the duration of storage.

Supplementary information

If the data backup of cloud service customer data is not part of the contract concluded between the cloud service provider and the cloud service customer, this criterion is not applicable for cloud service customer data, but it is still applicable for cloud service derived data and cloud service provider data. The extent to which the criterion is applicable to the cloud service is presented in the system description.

1. Visão geral

Título Norma

1.1 Referências

1.2 Requisitos identificados

1.3 Regulamentos relacionados

2. Requisitos identificados

Requisitos
Fonte Requisito

3. Regulamentos relacionados

Regulamentos
Fonte Regulamentação

Pedidos ligados