+Integrated Security Incident Response Team (ISIRT)

Integrated Security Incident Response Team (ISIRT)

Description

Mechanisms exist to establish an integrated team of cybersecurity, IT and business function representatives that are capable of addressing cybersecurity and data protection incident response operations.

Possible Solutions & Considerations

Micro-Small Business (<10 staff) / BLS Firm Size Classes 1-2

∙ Basic incident response plan
∙ Designate incident response contact

Small Business (10-49 staff) / BLS Firm Size Classes 3-4

∙ Documented incident response plan
∙ Incident log
∙ Designated IR team

Medium Business (50-249 staff) / BLS Firm Size Classes 5-6

∙ Integrated Security Incident Response Team (ISIRT)

Large Business (250-999 staff) / BLS Firm Size Classes 7-8

∙ Integrated Security Incident Response Team (ISIRT)

Enterprise (> 1,000 staff) / BLS Firm Size Class 9

∙ Integrated Security Incident Response Team (ISIRT)

SCR-CMM

Level 0 Not Performed

Practices are non-existent, based on the inability to demonstrate an implemented and operational capability. A reasonable person would conclude the control is not being performed.

Level 1 Performed Informally

SCR-CMM Level 1 criteria definitions are not available for this control:
▪ A reasonable person would conclude this control requires a structured process.
▪ At this level of maturity, the "ad hoc" nature of performing a capability informally would indicate the intent of the control is not met due to a lack of consistency and formality.

Level 2 Planned Tracked

Incident Response (IRO) capabilities are requirements-driven, but are not standardized across the entity (e.g., local/regional level consistency). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with IRO domain capabilities are formally documented and centrally-managed by the entity.
▪ Standardized Operating Procedures (SOP) associated with DCH domain capabilities are documented and maintained by process owners.
▪ IT and/or cybersecurity personnel work with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with IRO domain capabilities to address applicable statutory, regulatory and/or contractual requirements for Technology Assets, Applications, Services and/or Data (TAASD).
▪ Incident response-related controls are primarily administrative and preventative in nature (e.g., policies, standards and procedures & guidelines).
▪ Incident response management may be a defined function (e.g., team or department) or assigned as an additional duty to existing IT and/or cybersecurity personnel.
▪ IT and/or cybersecurity personnel operate an incident response capability using a documented and tested Incident Response Plan (IRP) to facilitate incident management operations that cover preparation, detection and analysis, containment, eradication and recovery.
▪ IT and/or cybersecurity personnel facilitate prompt response to suspected or confirmed security incidents, including timely notification to affected stakeholders.

Level 3 Well Defined

Incident Response (IRO) capabilities are standardized across the entity for applicability to People, Processes, Technologies, Data and/or Facilities (PPTDF) to ensure consistency for Technology Assets, Applications, Services and/or Data (TAASD). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with IRO domain capabilities are formally documented and centrally-managed by the entity's Governance, Risk & Compliance (GRC) team, or similar function.
▪ Cybersecurity personnel operate an incident response capability using a documented and tested Incident Response Plan (IRP) to facilitate incident management operations that cover preparation, detection and analysis, containment, eradication and recovery.
▪ An incident response team, or similar function, is appropriately staffed and supported to implement and maintain IRO domain capabilities.
▪ Technology is leveraged to enhance the efficiency and accuracy of incident response operations (e.g., incident management software).
▪ The entity's Governance, Risk & Compliance (GRC) team, or similar function, works with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with IRO domain capabilities to address Minimum Compliance Requirements (MCR) (e.g., applicable statutory, regulatory and/or contractual requirements) and Discretionary Security Requirements (DSR) (e.g., entity-required controls).
▪ An implemented and operational capability exists to establish an integrated team of cybersecurity, IT and business function representatives that are capable of addressing cybersecurity and data protection incident response operations.

Level 4 Quantitatively Controlled

Incident Response (IRO) capabilities, in addition to being standardized across the entity and centrally managed to ensure consistency across Technology Assets, Applications, Services and/or Data (TAASD), efforts are metrics driven to provide sufficient insight for decision makers to predict optimal performance, ensure continued operations and/or identify areas for improvement. Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Applicable SCR-CMM Level 3 (Well Defined) capabilities are implemented and operational.
▪ Metrics reporting includes quantitative analysis of Key Performance Indicators (KPIs).
▪ Metrics reporting includes quantitative analysis of Key Risk Indicators (KRIs).
▪ Scope of metrics, KPIs and KRIs covers organization-wide cybersecurity and data protection controls, including functions performed by third-parties.
▪ Organizational leadership maintains a formal process to objectively review and respond to metrics, KPIs and KRIs (e.g., monthly or quarterly review).
▪ Based on metrics analysis, process improvement recommendations are submitted for review and are handled in accordance with change control processes.
▪ Business and technical stakeholders are involved in reviewing and approving proposed changes to evolve capabilities.

Level 5 Continuously Improving

Utilize SCR-CMM Level 3 or Level 4 (if available) criteria definitions:
▪ There are no defined Level 5 criteria, since it is reasonable to assume a continuously-improving process is not necessary to operationalize this control.
▪ Level 5 capabilities should be considered “world-class” where the control builds on Level 4 capabilities, but are continuously improving through Artificial Intelligence (AI) and/or Machine Learning (ML) technologies.
▪ While it may be possible to develop responsive capabilities for this control through the use of AI and/or ML technologies, the criteria would be organization-specific to define.

1. Visão geral

Título Norma

1.1 Referências

1.2 Requisitos identificados

1.3 Regulamentos relacionados

2. Requisitos identificados

Requisitos
Fonte Requisito

3. Regulamentos relacionados

Regulamentos
Fonte Regulamentação
EULAW Article 14 1

1.   As part of the ICT risk management framework referred to in Article 6(1), financial entities shall have in place crisis communication plans enabling a responsible disclosure of, at least, major ICT-related incidents or vulnerabilities to clients and counterparts as well as to the public, as appropriate.

EULAW Article 14 2

2.   As part of the ICT risk management framework, financial entities shall implement communication policies for internal staff and for external stakeholders. Communication policies for staff shall take into account the need to differentiate between staff involved in ICT risk management, in particular the staff responsible for response and recovery, and staff that needs to be informed.

EULAW Article 14 3

3.   At least one person in the financial entity shall be tasked with implementing the communication strategy for ICT-related incidents and fulfil the public and media function for that purpose.

EULAW Artigo 22.o Política de gestão de incidentes relacionados com as TIC

Artigo 22.o

Política de gestão de incidentes relacionados com as TIC

No âmbito dos mecanismos de deteção de atividades anómalas, incluindo problemas de desempenho das redes de TIC e incidentes relacionados com as TIC, as entidades financeiras devem desenvolver, documentar e aplicar uma política em matéria de incidentes relacionados com as TIC através da qual devem:

a) 

Documentar o processo de gestão de incidentes relacionados com as TIC a que se refere o artigo 17.o do Regulamento (UE) 2022/2554;

b) 

Estabelecer uma lista de contactos pertinentes com funções internas e partes interessadas externas diretamente envolvidas na segurança das operações de TIC, nomeadamente no que respeita:

i) 

à deteção e monitorização de ciberameaças,

ii) 

à deteção de atividades anómalas,

iii) 

à gestão das vulnerabilidades;

c) 

Estabelecer, aplicar e operar mecanismos técnicos, organizativos e operacionais para apoiar o processo de gestão de incidentes relacionados com as TIC, incluindo mecanismos que permitam a rápida deteção de atividades e comportamentos anómalos, em conformidade com o artigo 23.o do presente regulamento;

▼C1

d) 

Conservar todos os elementos de prova relativos a incidentes relacionados com as TIC durante um período que não exceda o necessário para as finalidades para as quais os dados são recolhidos, proporcionada à criticalidade das funções operacionais, dos processos de apoio e dos ativos de TIC e de informação afetados, em conformidade com o artigo 8.o, n.o 2, do Regulamento Delegado (UE) 2024/1772 da Comissão ( 2 ) e com qualquer requisito de conservação aplicável nos termos do direito da União;

▼B

e) 

Estabelecer e aplicar mecanismos para analisar incidentes e padrões significativos ou recorrentes relacionados com as TIC em termos de número e da ocorrência de incidentes relacionados com as TIC.

Para efeitos da alínea d), as entidades financeiras devem conservar os elementos de prova referidos nessa alínea de forma segura.

EULAW Artigo 23.o Deteção de atividades anómalas e critérios para a deteção e resposta a incidentes relacionados com as TIC
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EULAW Artigo 14.o Comunicação
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EULAW Artigo 14.o Comunicação
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Pedidos ligados

Ligações
Tipo de ligação Pedido
is related to Annual
is related to relative Control Weighting = 05
is related to Process
is related to Respond
is related to SCRM Focus Tier 2 OPERATIONAL
blocks Loss of Accountability / Attribution
blocks Excessive or Unauthorized Privilege
blocks Unauthorized Privilege Elevation
blocks Unauthorized Access
blocks Loss, Theft or Damage of Assets
blocks Unauthorized Modification / Loss of System Integrity
blocks Business / Service Interruption
blocks Data Loss / Integrity Compromise
blocks Reduced Operational Productivity
blocks System / Data Compromise (Technical Vector)
blocks System / Data Compromise (Non-Technical Vector)
blocks Revenue Loss
blocks Contractual Default / Termination
blocks Loss of Competitive Advantage
blocks Reputational Harm / Loss of Stakeholder Trust
blocks Regulatory / Legal / Contractual Financial Liability
blocks Exposure from Unaddressed Vulnerabilities
blocks System / Service Compromise
blocks Failure to Support Business / Mission Objectives
blocks Unaddressed Security / Compliance Exposure
blocks Unperformed / Unowned Control Responsibilities
blocks Uncontrolled Internal Security / Privacy Exposure
blocks Uncontrolled Third-Party Security / Privacy Exposure
blocks Lack of oversight of internal controls
blocks Lack of oversight of third-party controls
blocks Harm from Illegal, Abusive or Unsafe Content / Conduct
blocks Loss of Investigative / Evidentiary Capability
blocks Delayed Containment / Increased Incident Impact
blocks Incident Persistence / Recurrence
blocks Incident Response / Recovery Cost
blocks Undetected / Delayed Detection of Adverse Activity
blocks Third-Party Cybersecurity Compromise / Exposure
blocks Third-Party Physical Security Disruption / Exposure
blocks Sub-Tier / Fourth-Party Supply Chain Exposure
blocks Third-Party Legal / Compliance Exposure
blocks Harm from Unauthorized / Unintended Product or Service Use
blocks Third-Party Dependency Failure
is related to relative Control Weighting = 09
is related to SCRM Focus Tier 3 TACTICAL
blocks Inability to Demonstrate Due Diligence / Due Care
blocks Loss of Critical Knowledge / Capability
blocks Drought & Water Shortage
blocks Earthquakes
blocks Fire & Wildfires
blocks Floods
blocks Hurricanes & Tropical Storms
blocks Landslides & Debris Flow
blocks Pandemic (Disease) Outbreaks
blocks Severe Weather
blocks Space Weather
blocks Thunderstorms & Lightning
blocks Tornadoes
blocks Tsunamis
blocks Volcanoes
blocks Winter Storms & Extreme Cold
blocks Civil or Political Unrest
blocks Malicious Cyber Activity
blocks Dysfunctional Management Practices
blocks Human Error
blocks Technical / Mechanical Failure
blocks Statutory / Regulatory / Contractual Change
blocks Workforce Shortage / Loss of Critical Skills / Labor Disruption
blocks SIM-01.02B
blocks SIM-03.03B
blocks Inability to Demonstrate Due Diligence / Due Care
blocks Loss of Critical Knowledge / Capability
blocks Drought & Water Shortage
blocks Earthquakes
blocks Fire & Wildfires
blocks Floods
blocks Hurricanes & Tropical Storms
blocks Landslides & Debris Flow
blocks Pandemic (Disease) Outbreaks
blocks Severe Weather
blocks Space Weather
blocks Thunderstorms & Lightning
blocks Tornadoes
blocks Tsunamis
blocks Volcanoes
blocks Winter Storms & Extreme Cold
blocks Civil or Political Unrest
blocks Malicious Cyber Activity
blocks Dysfunctional Management Practices
blocks Human Error
blocks Technical / Mechanical Failure
blocks Statutory / Regulatory / Contractual Change
blocks Workforce Shortage / Loss of Critical Skills / Labor Disruption
blocks SIM-01.02B
blocks SIM-03.03B
is blocked by IRO-11 Integrated Security Incident Response Team (ISIRT) – Assessment Procedure
blocks IR-04(11) Integrated Incident Response Team
blocks IR-04(11) [H] Integrated Incident Response Team
blocks 03.06.02 Incident Monitoring, Reporting, and Response Assistance
blocks 03.06.02E Integrated Incident Response Team
blocks DE.AE-06 Information on adverse events is provided to authorized staff and tools
blocks RS RESPOND
blocks RS.MA Incident Management
blocks RS.MA-01 The incident response plan is executed in coordination with relevant third parties once an incident is declared
blocks RS.MA-04 Incidents are escalated or elevated as needed
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